Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
BusinessDevelopmentManager

Tejas Kale

Pune,MH

Summary

Responsible Consultant and Business Analyst, passionate about delivering outstanding quality and service. Offering almost 10 years of experience in industry with history of recognition for performance.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Senior Business Analyst

IBM Consulting
Pune
08.2021 - Current
  • Working on migration project, replacing Microsoft Dynamics 365 with Salesforce for energy client.
  • Implementing Enquiry Management, Geo Grid tool, MuleSoft, Conga and Qualtrics web form while integrating with salesforce
  • Onboarded retailer/dealer owned fuel station sites in Salesforce by using various integration platforms from Salesforce IDM - MuleSoft - Customer Set Up Amend Tool - GSAP - Master Data Management - RFPP Salesforce and successfully delivered across all international markets.
  • Enabled effective and efficient development through expert business analysis capabilities following Agile methodologies.
  • Elicited and translated business requirements into user stories and functional requirement document.
  • Conducted Gap Analysis, Scope Analysis, Impact Analysis on Business Process using techniques like use data flow diagram, BPMN and flow charts.
  • Conducted AS-IS and TO-BE Analysis and suggest fit for Business Solutions by designing Change Strategy.
  • Prioritize Requirements using MOSCOW and Business Value methods.
  • Managed customer relationships and built outstanding relationship and interpersonal skills to develop positive, productive relations with international stakeholders.
  • Aligned project teams and resources to meet customer and business needs by supervising and coordinating design activities.
  • Received best BA for quarter year to deliver most challenging project.

Business Analyst

Accenture
11.2018 - 08.2021
    • Automated Banking and Finance Processes using Robotic Process Automation (RPA) Blue Prism Tool, OCR and Machine Learning US, UK and Middle East
    • Engaging in Business Analysis / Requirement Gathering sessions with stakeholders like Product / Application Owners, Business Leaders & communicating requirements to Development Team; transforming business requirements into functional specifications
    • Leading & monitoring performance of team members to ensure efficiency in day-to-day operations.
    • Organizing trainings / knowledge sharing sessions for team members / new joiners to enhance their skills.
    • Formulating product vision, data flow diagrams, strategy & release plan including business cases formulation, presentation of Proof of Concept (POCs)/client demos, prototyping, product roadmap to development
    • Delivered most successful and difficult RPA process for US corporate banking for implementing 30 bots to automate process, saving 5 FTEs. This achievement leaded to another award.

Business Analyst

Ivy Mobility
01.2018 - 11.2018
  • Worked on FMCG product of ERP Sales & Distribution Module for primary and secondary sales using distribution management system and retail execution products; wrote Business Requirements Documents (BRD) and Functional Requirement Documents (FRD)
  • Administered modules like Claim Management, Inventory Management, Pre-Sales, Purchase Management, Good Receipt Note, Order Invoice Management, Sales & Purchase Returns to improve their processes according to client's requirement.
  • Facilitated User Stories, Acceptance Criteria, BPMN, Sequence and Activity Diagrams; performed Gap Analysis, (SIT) System Integration Testing, Manual Testing and Test Cases Reviews, managed Change Requests and performed User Acceptance Testing (UAT) at client's location with Smoke Testing in UAT environment.
  • Performed elicitation of requirements, captured minutes, created wireframes, effort estimation, impact analysis and risks mitigation. Provided user training and demo on DMS and Retail Execution Android Mobile Device Application (SFA)
  • Directed entire team, motivated team members to achieve target goals before deadline.

Business Analyst

Uniware IT Enabled Services
12.2016 - 01.2018
    • Executed KYC Projects for Finance & Insurance Companies and provided solutions to improve IT business; pivotal in Reviewing business requirements, collecting feedback, identifying & incorporate changes.
    • Participated in all required design reviews (peer reviews, business/partner reviews, customer reviews)
    • Worked on "As-Is Process" to develop "To-Be Process" to avoid inefficiencies for future benefit.
    • Performed SWOT (Strength, Weakness, Opportunities & Threat) Analysis
    • Conducted meetings with Stakeholders/ SMEs; assisted in developing meeting agendas/ materials, MOMs and capturing risks.
    • Created workflow, prepared documentation to support & describe business processes and performed peer reviews.
    • Took initiative to lead team and achieve project goals on time.

Sales Consultant

FIG Marketing
08.2015 - 11.2016

Software Test Engineer

Technopenta Software Solutions
08.2011 - 01.2013

Education

Master of Science - Information Systems

University of Melbourne
Melbourne
2015

Bachelor of Engineering - Computer Engineer

Pune University
Pune
2011

Skills

  • Agile, waterfall & scrum methodology
  • Requirement gathering
  • Stakeholder management
  • Process Improvement
  • FRD, BRD Documentation
  • Critical Thinking
  • User acceptance testing & software testing
  • Communication skills
  • Azure DevOps, Jira, Rally, Confluence
  • Salesforce, CRM, ERP
  • Watson Gen AI
  • Software Development Lifecycle (SDLC)
  • MS Project, MS Visio, & MS Office
  • Business Process Modelling Techniques
  • Robotic Process Automation (RPA)
  • Team management and leadership
  • Problem-solving

Accomplishments

  • Recognized by IBM management as Best BA for Quarter award to deliver most challenging markets live in Europe.
  • Awarded with appreciation certificate for outstanding performance to deliver salesforce product to international clients.
  • Appreciation Certificate to deliver salesforce product efficiently.
  • Recognized by Accenture management for Extra-Miler Award for two quarter years for best performance in RPA project.
  • Received Star of Month award twice for delivering RPA process in record time with 30 bots.
  • Certificate for Best Performance to lead Code Participation called Baywalk presentation in front of leads.

Certification

  • ITIL certified.
  • Microsoft Azure certified.
  • Watson AI

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Tejas Kale