Debabrata Ghosh
Bangalore
Summary
Detail-oriented Business Analyst with 9+ years of experience conducting analysis and research to come up with solutions to common business problems. Polished in formulating business improvement strategies and overseeing new technology and system implementation. Commercially-aware professional with in-depth knowledge of computing systems and project management techniques. Have extensive Agile experience in various fields such as VISAS, Supply Chain, and Media & Entertainment projects. Achieving certification as a Senior Business Analyst highlights my dedication to taking ownership, prioritizing urgency, and providing top-notch customer service. Working closely with clients, I adeptly gather requirements, craft use cases, and meticulously prepare user guides. I exhibit accountability through conducting functional testing to ensure software functionality meets business requirements seamlessly. Additionally, I excel at bridging the disparity between current organizational standings and envisioned future goals, utilizing skills in data analysis, business modeling, and comprehensive research.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
Conde Nast Technology Lab
Bangalore
11.2021 - Current
- Played a key role in the implementation of media software systems, optimizing workflows and enhancing user experiences
- Conducted impact analysis for proposed changes and provided recommendations for process improvements
- Led the analysis of business processes and requirements for media software projects, ensuring alignment with organizational goals
- Collaborated with cross-functional teams in agile environments, contributing to the successful delivery of software solutions
- Conducted user interviews and facilitated workshops to gather and refine business requirements.
- Analyzed existing systems and processes, identified gaps and recommended improvements.
- Performed root cause analysis to determine underlying issues in complex problems.
- Documented test cases for validating system functionality against user requirements.
- Identified opportunities for automation of manual processes through technology solutions.
- Worked closely with clients to ensure their satisfaction with the delivered product or service.
- Designed use case scenarios to demonstrate how users interact with the system or application.
- Reviewed system design specifications for completeness, accuracy, consistency, traceability and usability.
- Developed understanding of customer workflows to deliver precise recommendations for challenging problems.
- Conducted stakeholder interviews to understand user needs and preferences.
- Collaborated with IT teams on the development of applications based on business requirements.
- Translated business objectives into measurable success criteria that could be tracked over time.
- Determined opportunities to improve workflow by adding and modifying processes, revamping use cases for each initiative and creating new components for each functional area.
- Conducted gap analysis between current state processes and desired future state processes.
- Created data flows to illustrate the flow of information between various stakeholders.
- Identified and analyzed business strategies to increase company longevity.
- Pinpointed inefficiencies in business processes and recommended improved policies.
- Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
Senior Business Analyst
Espire Infolabs
Gurgaon
03.2021 - 11.2021
- Conducted in-depth analysis of supply chain processes, identifying opportunities for optimization and cost reduction
- Implemented data-driven forecasting models, resulting in a [percentage] improvement in demand accuracy
- Collaborated with cross-functional teams to streamline logistics processes and reduce lead times
- Analyzed inventory levels and recommended adjustments to minimize carrying costs while ensuring product availability
- Contributed to the successful implementation of new software's for CEVA Logistics.
- Gathered and organized data to analyze current industry trends.
- Identified needs of customers promptly and efficiently.
- Created or reviewed technical design documentation to drive accuracy of reporting solutions.
Business Analyst
DXC Technology
Bangalore
10.2015 - 03.2021
- Led the analysis of visa application processes, identifying pain points and proposing improvements to enhance efficiency
- Collaborated with regulatory compliance teams to ensure visa application processes align with current immigration laws
- Implemented system enhancements to streamline visa application workflows and improve user experience
- Conducted comprehensive analysis of visa application data, providing insights to support decision-making
- Collaborated with cross-functional teams to integrate new regulatory requirements into existing visa application systems.
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
- Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
- Delivered timely support by tracking issues and communicating resolutions to end users.
- Analyzed existing systems and processes to identify areas of improvement.
- Prepared documentation summarizing findings from stakeholder meetings and workshops.
- Facilitated brainstorming sessions with cross-functional teams for problem solving activities.
- Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
- Drafted functional specifications documents outlining project scope, objectives and deliverables.
- Translated user needs into actionable items that could be addressed by IT teams.
- Collaborated with stakeholders to define features, integrations and partnerships.
- Identified needs of customers promptly and efficiently.
Software Engineer
TCS
Chennai
06.2014 - 05.2015
- Developed, tested, debugged and documented software programs using Java, JavaScript and HTML and CSS.
- Coordinated with project managers to meet development timelines and plan testing.
- Analyzed solutions and coding fixes for software problems.
- Participated in regular meetings with stakeholders to discuss project progress, changes, challenges.
- Provided technical support to customers regarding product usage and troubleshooting issues.
- Monitored system performance and troubleshoot issues in production environment.
- Collaborated with cross-functional teams to ensure quality assurance throughout the development process.
- Liaised with QA testers to perform testing meeting various parameters.
- Performed regression and performance tests for updated systems.
- Identified opportunities for process improvements to decrease in support calls.
Education
B.Tech, - Electrical And Electronics
SRM University
Chennai05.2014
Kendriya Vidyalaya 2
Kolkata03.2010
CBSE, Secondary -
Kendriya Vidyalaya ONGC
Dehradun03.2008
Skills
- Agile Methodology
- Business Analysis
- Data Analysis
- Requirement Elicitation
- Backlog Management
- Collaboration and Communication
- Quality Assurance
- Risk Management
- Continuous Improvement
- Requirements Gathering
- Stakeholder Management
- User Experience (UX)
- Software Development Lifecycle (SDLC)
- Process Improvement
- Team Leadership
- Communication
- User Acceptance Testing
- Gap Analysis
- Customer Needs Assessment
- Data Mapping
- Product Management
- Microsoft Office Suite
- Narrative Use Cases
- Product Development
Accomplishments
- Acknowledged by stakeholders for the successful delivery of three projects within a 9-month timeframe.
- Recognized as the "Employee of the Month" at Espire for consistently delivering projects ahead of schedule.
- Spearheaded process improvements to enhance overall business performance and effectiveness.
- Collaborated seamlessly within cross-functional teams, fostering effective communication with software developers, product managers, and other team members.
- Played a vital role in ensuring the integrity of end-to-end solutions by working closely with the Product Owner and collaborating with fellow Business Analysts within the program.
- Drafted and maintained comprehensive business requirements, aligning them meticulously with both functional and technical specifications.
- Provided valuable input into the development and modification of systems to meet client needs, contributing to the creation of business specifications supporting these enhancements.
- Acted as a liaison between business and technical personnel, facilitating mutual understanding of processes and applications.
Awards
- Business Analysis Fundamental
- Agile Professional/Scrum and PO Certified
- Digital Microsoft Technical Associate Certificate (M.T.A) - Microsoft
- Oracle certified from NIIT
- Project Management Professional (PMP)
Certification
- Certified Agile Product Owner
Languages
English
First Language
Hindi
Proficient (C2)
C2
Bengali
Proficient (C2)
C2
Timeline
Senior Business Analyst
Conde Nast Technology Lab
11.2021 - Current
Senior Business Analyst
Espire Infolabs
03.2021 - 11.2021
Business Analyst
DXC Technology
10.2015 - 03.2021
Software Engineer
TCS
06.2014 - 05.2015
B.Tech, - Electrical And Electronics
SRM University
Kendriya Vidyalaya 2
CBSE, Secondary -
Kendriya Vidyalaya ONGC
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