DEBABRATA PATTANAIK
CONSUMER DURABLE LOAN
Rajgangpur
Summary
Adept at fostering customer loyalty and exceeding sales targets, I leveraged my financial acumen and relationship-building skills at TEAMSPACE FINANCIAL SERVICES LTD to streamline loan processes and mentor new hires, significantly enhancing customer satisfaction and team efficiency. My innovative approach to marketing and sales at OSMS consistently achieved monthly goals, underscoring my commitment to results and growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Relationship Officer
TEAMSPACE FINANCIAL SERVICES LTD
10.2018 - Current
- Developed rapport with customers through attentive listening skills and genuine empathy, fostering brand loyalty among consumers.
- Mentored new hires on company policies, products, and best practices, contributing to their successful integration into the team.
- Improved loan processing times by streamlining documentation and application procedures.
- Increased customer satisfaction levels through prompt, accurate, and friendly service in the loan process.
Sales Associate
OSMS
07.2017 - 09.2018
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
B.TECH - Mechanical Engineering
KALAM INSTITUTE OF TECHNOLOGY
Brahmapur, India 04.2001 -
Skills
Marketing knowledge
Languages
English
Hindi
Advanced (C1)
Certification
CBRM - Certified Business Relationship Manager
Timeline
Relationship Officer
TEAMSPACE FINANCIAL SERVICES LTD
10.2018 - Current
Sales Associate
OSMS
07.2017 - 09.2018
B.TECH - Mechanical Engineering
KALAM INSTITUTE OF TECHNOLOGY
04.2001 -
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