Listening Music
Praveen Ganesan
Relationship Officer
Chennai
Summary
Seeking an opportunity by filling a Senior Executive Officer position to help the right organization boost productivity and benefits. Self-motivated Relationship Officer skilled in providing extraordinary customer service internally and externally to develop relationships and create positive customer experiences. Proven record of achieving operational efficiency and quality standards and demonstrating compliance with regulations. Exhibits exceptional analytical skills and to conceptualize proposals and provide viable solutions.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Relationship Officer
Axis Bank
02.2020 - Current
- Handle the concerns of the people who buy their company's products or services & work to rectify issues experienced by individual customers as well as aim to improve the organization's overall customer satisfaction ratings.
- Boosted customer satisfaction levels with timely and effective resolution of concerns and inquiries.
- Handling the major volume counters EX: FPL vehicles PVT ltd (MG) - NANDANAM , Automotive Manufacturers Pvt Ltd - (MAHINDRA) - Aminjikarai , Cresco maruti nexa - Kilpauk , Citreon - Mount road , Khivraj - Mount Road , VST kia - Mount Road,
- Handling Digital website source for 2 Years
Education
Bachelor of Computer Application -
St. Josheph College of Arts And Science
08.2022
Higher secondary -
Assumpution Hr Sec School
07.2016
High School Diploma -
Assumption Hr Sec School
04.2001 -
Skills
Extensive experience in customer service and sales
Sound knowledge of bank products and services
Strong time-management and organizational skills
Excellent customer negotiations skills
Well in Mail Communications
Good Bond with all the dealers
Marketing knowledge
Disclaimer
I hereby declare that all the information furnished above is true to the best of my belief.
Interests
Reading Books
Photography
Additional Information
FATHER NAME : GANESAN
MOTHER NAME : PRABAVATHY
D.O.B : 21-16-1999
Achivements
Receive the Gesture from HLI team to achieve the 70% Insurance penetration in 2023
Receive the Star award from bank side to complete the overall target 150%
Timeline
Relationship Officer
Axis Bank
02.2020 - Current
High School Diploma -
Assumption Hr Sec School
04.2001 -
Bachelor of Computer Application -
St. Josheph College of Arts And Science
Higher secondary -
Assumpution Hr Sec School