Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Interests
Timeline
Hi, I’m

Debadutta Pradhan

Telecom Billing Product Owner
Pune
Debadutta Pradhan

Summary

Adept at deconstructing and planning stories in order to promote improvements to product design and implementation. Excellent relationship-building, organizational and project management skills with a focus on overcoming technical challenges and implementing successful resolutions. Focused Product Designer considered expert in telecom Domain. Promoting educated understanding of new product development processes. Pursuing role where hard work and dedication will be highly valued.

Overview

15
years of professional experience
15
years of post-secondary education
3
Certifications
1
Language

Work History

Amdocs India Pvt.Ltd.
Pune

Product Owner
07.2022 - Current

Job overview

  • Owned and prioritized product backlog.
  • Oversaw entire product deployments from vision and creation to rollout and delivery.
  • Focused on building critical features up front in order to identify constraints and technical challenges.
  • Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.

Amdocs India Pvt.Ltd
Pune

Business Analyst
07.2020 - 07.2022

Job overview

  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Analyzed open orders, backlog, and sales data to provide sales team with insights.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Collaborated with stakeholders to define project objectives and criteria.
  • Performed gap analysis to identify areas of improvement.
  • Generated business intelligence reports to inform strategic decision-making.

Amdocs India Pvt Ltd.
Pune

Production Management Specialist
09.2017 - 07.2020

Job overview

  • Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
  • Followed all company policies and procedures to deliver quality work.
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Interpreted clients' needs and introduced services to fit specific requirements.
  • Developed and implemented systems to track customer feedback and satisfaction.
  • Devised and implemented strategies to optimize digital marketing campaigns.
  • Built and managed relationships with key clients and partners to drive growth.

IBM INDIA PVT.LTD
Kolkata

Configuration Specialist
08.2008 - 09.2017

Job overview

  • Supported customers and government teams with accurate, timely information on infrastructure system and service configuration items.
  • Implemented change control, configuration status accounting and configuration audits.
  • Prepared CM-related documentation for on-time delivery.
  • Created and maintained version description documents and worked with version control library.
  • Analyzed existing systems and databases and recommended enhancements to solve business needs
  • Offered input for complex documents to support client-ready final versions.
  • Collaborated with upper management to drive strategy and implement new processes.
  • Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
  • Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
  • Communicated and explained business requirements to team members to understand and implement functional demands.
  • Worked well in a team setting, providing support and guidance.
  • Identified issues, analyzed information and provided solutions to problems.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

IGNOU
New Delhi

Masters in Computer Application from Computer Application
07.2002 - 12.2004

University Overview

IGNOU

Bachelor of Computer Applications from Computer And Information Sciences
07.2000 - 07.2002

University Overview

S.C.T.E &V.T.
Cuttack Odisha

Diploma in Computer Science. Engg. from Computer Engineering
07.1994 - 07.1997

University Overview

Ravenshaw College

SSC (12th Std
07.1992 - 07.1994

University Overview

Secondary Board High School

HSC (10th Std)
07.1986 - 07.1992

University Overview

Skills

    ITIL Certified

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Accomplishments

Accomplishments
  • Collaborated with team of 2 (scrum) in the development of Optima DBBS product for Client PPF( Serbia ,Bulgaria and Hungary).
  • Collaborated with catalog one team in the development of Product catalog configuration .
  • Resolved product issue through consumer testing.
  • Documented and resolved SIT level defects and Solutions .
  • Achieved zero backlog by completing stories with accuracy and efficiency.

Software

PL/SQL , SQL , Toad, Putty, PGADMIN , SQL Devloper, Linix

Basic Knowledge of AWS, DOCKER, Kubernetes, Jenkins, GitLab, JIRA

Certification

Certified ScrumMaster certification

Interests

Gardening , Travelling New Places

Timeline

Certified SAFe®5 ProductOwner/Product Manager certification

09-2022
Product Owner
Amdocs India Pvt.Ltd.
07.2022 - Current

Amdocs Internal PMF session (PMF MOOC)

04-2022

Certified ScrumMaster certification

01-2022
Business Analyst
Amdocs India Pvt.Ltd
07.2020 - 07.2022
Production Management Specialist
Amdocs India Pvt Ltd.
09.2017 - 07.2020
Configuration Specialist
IBM INDIA PVT.LTD
08.2008 - 09.2017
IGNOU
Masters in Computer Application from Computer Application
07.2002 - 12.2004
IGNOU
Bachelor of Computer Applications from Computer And Information Sciences
07.2000 - 07.2002
S.C.T.E &V.T.
Diploma in Computer Science. Engg. from Computer Engineering
07.1994 - 07.1997
Ravenshaw College
SSC (12th Std
07.1992 - 07.1994
Secondary Board High School
HSC (10th Std)
07.1986 - 07.1992

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Debadutta PradhanTelecom Billing Product Owner