Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Extracurricular Activities
Disclaimer
Primary Assets
Personal Information
Timeline
Generic
DEBAJYOTI SAHOO

DEBAJYOTI SAHOO

Nayagarh

Summary

Accomplished Development Manager with experience in planning and executing viable development strategies. Possess strong skills in team leadership, project management, and strategic planning. Successful track record of driving growth through innovative approaches and fostering collaborative relationships among teams. Demonstrated ability to leverage technology to support business objectives and improve operational efficiencies.

Overview

9
9
years of professional experience

Work History

Development Manager

SBI LIFE LTD
JAMSHEDPUR
11.2024 - Current
  • Led cross-functional teams to develop and implement strategic initiatives.
  • Oversaw project management processes to ensure timely delivery of development goals.
  • Developed strategies to enhance client engagement and satisfaction.
  • Trained new staff on company policies and operational procedures.
  • Conducted performance reviews to provide feedback and support employee development.
  • Resolved conflicts within the team to maintain a positive work environment.

Cashier

Jana Small Finance Bank Ltd.
01.2020 - Current
  • Customer Service and Operations management for services.
  • Cheque clearing CTS and MICR clearing.
  • Generating and preparing IVIS reports for tracking daily performance and submitting the same to the top management.
  • Monitoring the post service activities like follow up with the customers, service reminders and handling customer grievances for superior customer service.

Remittance Officer

IndusInd Bank Ltd.
06.2019 - 10.2019
  • Customer Service and Operations management for services.
  • Cheque clearing CTS and MICR clearing.
  • Promoting the Service marketing activities across the locality in order to achieve maximum sales and revenue for bank.
  • Providing best service to achieve maximum customer retentions and retrieving lost customer.
  • Generating and preparing IVIS reports for tracking daily performance and submitting the same to the top management.
  • Monitoring the post service activities like follow up with the customers, service reminders and handling customer grievances for superior customer service.

Customer Service Officer

ICICI Bank Ltd.
09.2016 - 11.2018
  • Interacting with NCA and ERV customers.
  • Involved in the process of activation of current as well as savings accounts, from the scrap to the end of the process.
  • Pitching and cross selling other banking products to the ERV as well as NCA customers.

Education

B.Sc - ITM

Nayagarh Autonomous College
Odisha
01.2015

Some College (No Degree) -

RADHA MOHAN JEW HIGH SCHOOL
DASPALLA

Some College (No Degree) -

B S COLLEGE
DASPALLA

Skills

  • DBTracker
  • Omniflow
  • Tab Banking
  • CRM
  • Lview
  • Lsense
  • Finacle
  • Windows XP
  • Windows Vista
  • Client engagement
  • Employee training
  • Customer service
  • Team building
  • Operational procedures

Additional Information

Around 4 years of Retail Banking experience

Languages

  • English
  • Hindi
  • Odia

Extracurricular Activities

Attended number of seminars. Has bagged several prizes in school career. Was elected as secretary and president of sports clubs in school and college.

Disclaimer

I hereby confirm that the information provided by me is true to the best of my belief and knowledge.

Primary Assets

  • Activity conducting and attracting customers from NCA and ERV for new business.
  • Analytical and Logical skills.
  • Tracking all the activities, events and business from the team.
  • Decisive and presentation skills.

Personal Information

  • Father's Name: Late Sarat Chandra Sahoo
  • Mother's Name: Bidyut Prava Sahoo
  • Date of Birth: 08/25/94
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Timeline

Development Manager

SBI LIFE LTD
11.2024 - Current

Cashier

Jana Small Finance Bank Ltd.
01.2020 - Current

Remittance Officer

IndusInd Bank Ltd.
06.2019 - 10.2019

Customer Service Officer

ICICI Bank Ltd.
09.2016 - 11.2018

B.Sc - ITM

Nayagarh Autonomous College

Some College (No Degree) -

RADHA MOHAN JEW HIGH SCHOOL

Some College (No Degree) -

B S COLLEGE
DEBAJYOTI SAHOO