HR, Admin, EA, Operations Manager
Shree Madhav Agencies Pvt Ltd
Kolkata
2022 - Current
- Played a pivotal role in driving business growth for SMA by implementing effective strategies and initiatives
- Efficiently managed the Director's calendar, scheduling appointments and coordinating meetings to ensure optimal time management and productivity
- Handled all forms of communication, including phone calls, emails, and correspondence, on behalf of the director
- Drafted, edited, and proofread various correspondence reports and presentations, ensuring accuracy and professionalism
- Planned and coordinated travel arrangements, including flights, hotels, and transportation, for the director and other team members
- Assisted in the preparation of meetings, agendas, and materials, contributing to seamless and well-organized discussions
- Acted as a reliable point of contact between the director and staff members, clients, and external partners, ensuring effective communication and collaboration
- Conducted research and compiled information for various projects, supporting the decision-making process and driving successful outcomes
- Assisted in organizing events, conferences, and professional gatherings, ensuring smooth execution and high attendee satisfaction
- Maintained utmost confidentiality while handling sensitive information to protect the company's interests and maintain trust
- Oversaw the entire recruitment and onboarding process, ensuring a streamlined and efficient experience for new employees
- Monitored the overall operations at the Head Office and Factory, identifying areas for improvement and implementing necessary solutions.
- Coached, mentored and trained team members in order to improve their job performance.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Conducted performance reviews for team members.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Provided leadership during times of organizational change or crisis situations.
- Recruited and hired qualified candidates to fill open positions.
