DEBASIS MOHANTY
STORE MANAGER
Cuttack
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
6
6
years of professional experience
Work History
Store Manager
Baazar Retail Private Limited
03.2021 - Current
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Assessed local market trends to make informed decisions regarding product assortment adjustments or pricing changes based on consumer demand patterns.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Assistant Store Manager
V Mart Retail Ltd
01.2018 - 02.2021
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
Education
Bachelor of Arts - Economics
UN Auto College
Cuttack, India 04.2001 -
Skills
Report Generation
undefinedTimeline
Store Manager
Baazar Retail Private Limited
03.2021 - Current
Assistant Store Manager
V Mart Retail Ltd
01.2018 - 02.2021
Bachelor of Arts - Economics
UN Auto College
04.2001 -
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