Debasish Manna
Champadanaga
Summary
Experienced Bank Recovery Agent specializing in training new agents. Proven ability to analyze payment trends and negotiate effective arrangements, ensuring successful debt recovery and client satisfaction.
Overview
3
3
years of professional experience
Work History
Bank Recovery Agent
Collection
Arambagh
10.2022 - 06.2025
- Trained new agents on recovery procedures and effective communication strategies.
- Analyzed trends in payment behaviors to refine recovery approaches and strategies.
- Maintained accurate records of customer accounts and transactions.
- Reviewed and updated bank accounts on a daily basis to ensure accuracy.
- Negotiated payment arrangements with customers in order to recover delinquent debt.
Education
Bachelor of Arts - Pass
Madhabilata Maha Vidhalaya
Udaynarayan Pur09-2015
Skills
- Debt recovery
- Customer negotiation
- Payment analysis
- Account management
- Record keeping
- Regulatory compliance
Languages
Bengali
First Language
English
Upper Intermediate (B2)
B2
Timeline
Bank Recovery Agent
Collection
10.2022 - 06.2025
Bachelor of Arts - Pass
Madhabilata Maha Vidhalaya
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