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Dynamic professional with a proven track record at Av Collection and Marketing Pvt Ltd, excelling in debt negotiation and collection strategy development. Adept at fostering client relationships while achieving significant recovery rates. Skilled in enhancing sales strategies through market research and collaboration, driving success in competitive environments.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Skilled professional with experience in collections, customer service and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment in timely manner.

Enthusiastic, business-driven Recovery Specialist
with over17+ years of assisting clients with financial planning processes and assessing financial data .
Experienced in credit recovery, debt collection, and delinquency management within the financial services sector with a proven track record of reducing non-performing assets (NPAs) through effective negotiation, strategic follow-ups, and customer-centric recovery approaches.

 Results driven Credit Collection and Debt Recovery Specialist with 15+ years of experience in managing high value debt portfolios, leading teams, and implementing strategies to minimize financial losses. Proven ability to reduce bad debt by 1520%, improve recovery rates, and train high performing teams. Expertise in credit cards, personal loans, mortgages, and hire purchase accounts. Proficient in MS Office, VOLARE, and ANNETO DMS. Fluent in Bahasa Malaysia and English.  Professional in financial recovery with solid experience in identifying discrepancies, analyzing data, and implementing effective recovery plans. Strong focus on team collaboration and achieving results, adaptable to changing needs, and highly reliable. Skilled in data analysis, problem-solving, and process improvement with keen eye for detail and accuracy. Known for excellent communication and interpersonal abilities that facilitate successful outcomes. 

Debasish Manna

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Bank Recovery Agent

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Bachelor of Arts - Pass

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Bank Recovery Agent

Bachelor of Arts - Pass

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