Debdutta Paul
Bengaluru,India
Summary
Dedicated and organised Operations Manager and effective leader with over 16 years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possess in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion. Effective and loyal cross-functional communicator and problem solver seeking to leverage background into operations or property management role with growing organisation.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
1
1
Certificate
Work history
Operations Manager
Faabrocare
Bengaluru, India
12.2023 - Current
- Supervised daily operations, acting as point of contact for any queries or obstacles.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Led and managed administrative staff to maintain smooth daily operations.
- Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
- Developed, recommended and implemented strategies to improve employee work quality and speed.
- Reduced costs and improved operations by analysing processes and customer feedback.
- Noted employee absences and grievances, and improved team development and performance with right training.
- Planned revenue generation strategies designed for growth.
- Led and coached team leaders to meet performance targets and deliver operational excellence.
Senior Academic Counselor
Vedantu Innovations Pvt. Ltd.
Bengaluru, India
05.2023 - 11.2023
- Studied and analysed current topics, and delivered effective presentations to groups numbering people at national and international meetings.
- Advised students individually and in groups on academic programs for individual interests.
- Met firm deadlines while applying result-driven and goal-orientated methodology to teaching initiatives.
- Drove continuous improvement related to use of new teaching tools, training methods and improvement of online doctoral education instruction.
- Assisted students in selecting courses to align with interests and abilities.
Storekeeper
Sodexo India Services Private Limited
Bengaluru, India
09.2022 - 04.2023
- Generated custom store Key Performance Indicators, automating reports with ClearPoint to better monitor performance.
- Ordered stock to guarantee optimised economic value in line with financial restrictions.
- Improved workflow efficiency by identifying and tackling shortfalls in existing receiving practices.
- Handled staff payroll and holiday requests to support stable store coverage.
- Implemented health and safety best practices to comply with regulations.
- Led monthly stock-take and inventory-count activities, resolving discrepancies.
- Trained staff to maximise sales and deliver on store targets.
- Monitored stock levels and wrote timely order supply requests to replenish merchandise.
Store Assistant
Compass Group
Bengaluru, India
05.2022 - 08.2022
- Promptly identified and retrieved items in stock room to maximise sales opportunities.
- Maintained and replenished stock according to store merchandising layout, ensuring consistent product availability.
- Delivered seamless checkout experiences throughout peak business hours, maintaining customer satisfaction.
- Expertly handled returns and exchanges, recommending alternative items to reduce store losses.
- Liaised with suppliers to achieve consistent stock levels and delivery schedules.
Logistics coordinator
Vineyard Brokarage
Bengaluru, India
02.2021 - 04.2022
- Facilitated smooth shipping processes, preparing dispatch export documentation to customs requirements.
- Liaised with customers to provide order updates and confirm delivery dates and requirements.
- Kept appropriate inventory levels by optimising availability against warehouse space.
- Drafted and reviewed certificates of conformity, commercial invoices and customs declarations to verify accuracy.
- Monitored orders, identifying and communicating status or delays to internal and external stakeholders.
- Communicated with carriers, shipping lines and external haulage contractors.
- Improved sales order processes by identifying opportunities in shipment efficiencies.
- Received incoming goods and organized pallets to optimize warehouse space.
Pharmacy Supervisor
Cure Centre Nursing Home
Kolkata, India
07.2013 - 01.2021
- Increased team productivity through effective staff planning, coordination and task delegation.
- Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
- Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security.
- Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
- Managed staff rotas, planning workloads effectively and strategically.
- Kept records of damaged and out-of-date products for safe disposal.
Data entry operator
The WB State co-operative Marketing Federation Ltd
Kolkata, India
05.2010 - 06.2013
- Created databases and spreadsheets to improve inventory management and reporting accuracy.
- Supported executive leadership and office staff by managing operational workflow.
- Encouraged customer feedback to deliver information to management for process improvements.
- Wrote reports and correspondence from dictation and handwritten notes.
Business development team lead
Country Vacations
Kolkata, India
06.2008 - 04.2010
- Achieved best Team Lead award in August 2008.
- Organised marketing plans and programmes to best support business growth and development.
- Developed marketing plans to support department strategies.
- Managed multi-channel advertising campaigns to support sales objectives.
- Compiled industry data on competitor pricing, materials costs and supply chain issues to help set accurate pricing.
Business development associate
Country Vacations
Kolkata, India
10.2007 - 05.2008
- Strengthened existing client relationships through multi-channel engagement, increasing repeat business by %.
- Maximised lead generation by participating in industry events, including public events.
- Achieved high levels of client satisfaction by analysing requirements and customising solutions to meet client needs.
- Facilitated sales forecasting by creating and maintaining accurate records in CRM .
Education
B.Ed - Arts
Jodhpur National University
Jodhpur, Rajasthan 06.2012 - 07.2013
Master of Arts - Literature
Rabindra Bharati University
Kolkata, West Bengal 09.2006 - 12.2008
Basic Computer Literacy Program - Word, Excel, Email, Internet Etc.
IBM
Kolkata, West Bengal11.2003
Bachelor of Arts - Bengali Literature
University of Calcutta
Kolkata, West Bengal 08.2003 - 08.2006
Higher Secondary - Arts
WBCHSE
Kolkata, West Bengal 06.2001 - 07.2003
Skills
- Cost-effective budget control
- Team development strategies
- Customer relationship management
- Team supervision
- Food service standards
- High performance reward schemes
- Process improvement
- Guest service
- Client support
- Employee performance reviews
- Stocking and replenishing
- Food handling and sanitization
- Sales transaction management
- Key Performance Indicator (KPI) management
Languages
English
Fluent
Hindi
Fluent
Bengali
Fluent
Certification
- Food Safety Supervisor Advance Catering, Conducted by- NXG Food Safety Works India Pvt. Ltd. Date of Issue : 18-03-2023
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Operations Manager
Faabrocare
12.2023 - Current
Senior Academic Counselor
Vedantu Innovations Pvt. Ltd.
05.2023 - 11.2023
Storekeeper
Sodexo India Services Private Limited
09.2022 - 04.2023
Store Assistant
Compass Group
05.2022 - 08.2022
Logistics coordinator
Vineyard Brokarage
02.2021 - 04.2022
Pharmacy Supervisor
Cure Centre Nursing Home
07.2013 - 01.2021
B.Ed - Arts
Jodhpur National University
06.2012 - 07.2013
Data entry operator
The WB State co-operative Marketing Federation Ltd
05.2010 - 06.2013
Business development team lead
Country Vacations
06.2008 - 04.2010
Business development associate
Country Vacations
10.2007 - 05.2008
Master of Arts - Literature
Rabindra Bharati University
09.2006 - 12.2008
Bachelor of Arts - Bengali Literature
University of Calcutta
08.2003 - 08.2006
Higher Secondary - Arts
WBCHSE
06.2001 - 07.2003
Basic Computer Literacy Program - Word, Excel, Email, Internet Etc.
IBM
HOBBIES
Travelling & playing cricket
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