DEBJIT BISWAS
Sodepur
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
E-Commerce Product Manager
Ezsmurfmart LLC
Kolkata
03.2025 - Current
- Managed product listings on e-commerce platforms for Ezsmurfmart LLC.
- Collaborated with marketing to create engaging promotional content for products.
- Coordinated inventory management processes to ensure product availability and accuracy.
- Analyzed customer feedback to improve product offerings and enhance user experience.
- Implemented SEO strategies to optimize product visibility on online marketplaces.
- Trained team members on e-commerce tools and best practices for online selling.
- Conducted market research to identify trends and opportunities for new products.
- Managed relationships with vendors, suppliers, and third-party providers to secure competitive pricing for products.
On Job Trainee
HOWARD JHONSON KOLKATA BY WYNDHAM
Kolkata
08.2021 - 11.2021
- I did my industrial training from HOWARD JHONSON KOLKATA BY WYNDHAM. Apart from the core departments, also got opportunity to work in learning and development & accounts department. In the department,
- Assisted front desk staff with guest check-in and check-out processes.
- Supported kitchen staff in food preparation and inventory management tasks.
- Collaborated with team members to ensure timely service during peak hours.
- Responded to guest inquiries promptly and directed them to appropriate departments.
- Helped manage reservations using hotel management software effectively.
- Participated in training sessions to learn customer service best practices.
- Developed marketing campaigns to increase brand awareness.
- Assisted with training new employees on company policies and procedures.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
B.Sc - Hotel & Hospitality
INDIRA GANDHI OPEN UNIVERCITY
Hyderabad03-2024
High School Diploma -
Ramakrishna Vivekananda Mission, Barrackpor
Kolkata , West Bengal 02-2020
Skills
- Computer & Systems
- Inventory management
- Customer Service
- Communication
- Quick
- Microsoft Excel certified
Certification
- Industrial Training
- SSSP Junior Diploma Part-1
- Chef Challenge
- Computer literacy, information technology
- Advanced English Test
- English Test L2
- Microsoft Excel
Languages
Bengali
First Language
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Timeline
E-Commerce Product Manager
Ezsmurfmart LLC
03.2025 - Current
On Job Trainee
HOWARD JHONSON KOLKATA BY WYNDHAM
08.2021 - 11.2021
B.Sc - Hotel & Hospitality
INDIRA GANDHI OPEN UNIVERCITY
High School Diploma -
Ramakrishna Vivekananda Mission, Barrackpor
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