Microsoft Suite
Debjyoti Mukhuty
Project Management
Remote,JH
Summary
To look for new challenges and resolve them through process-oriented logical solutions, ensuring growth of society and self. Service-oriented Delivery Manager with extensive knowledge of product based inspections and scheduling various parts of delivery systems. Adept at sticking to budgets and delegating tasks with efficiency and proactivity. Committed to the highest quality of customer service and employee relations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Delivery Manager - Implementation and New Projects
Invince (formerly UpsideLMS)
8 2021
- Oversaw daily operations of the delivery team, ensuring timely completion of tasks and adherence to company policies.
- Managed resources effectively to avoid unnecessary delivery delays.
- Engaged customers to discuss business needs and explore opportunities to increase revenue.
- Facilitated cross-functional meetings to address challenges, share best practices, and strategize plans for future growth.
- Implemented risk mitigation strategies to minimize potential disruptions caused by unforeseen events or issues.
- Analyzed data from various sources to identify trends and areas for improvement within the department.
- Mentored junior team members to develop their skills and advance within the organization.
Project Manager
HCL Technologies
09.2017 - 07.2021
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
PMO (Operations & Finance)
HCL Technologies
04.2015 - 02.2017
- Facilitated timely month-end close processes by streamlining workflows, improving communication, and enforcing deadlines within the team members involved in the process.
- Played a pivotal role in the successful integration of acquired businesses, ensuring smooth transition and alignment of finance operations.
- Collaborated with cross-functional teams to optimize resource allocation and drive cost savings initiatives.
- Strengthened internal audit function that led to improved risk identification and enhanced control environment.
- Improved cash flow management with proactive collection strategies and payment negotiations.
- Reduced operational costs through thorough budget analysis and expense management.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
Education
PGDM (Marketing) -
Xavier Institute of Social Service
B.Sc. (Hons.) in Chemistry - undefined
Deshbandhu College, University of Delhi
Senior Secondary - undefined
Jamshedpur Public School, Jamshedpur
Skills
Service transition
Operations and Service Transition and Transformation
Delivery Management
Risk Management
LMS Implementation (Service Transformation)
Service Transition and Implementation activities
Reporting and analysis of reports highlighting efficiency and effectiveness of project
Automation Enablement for day-to-day activities
Efficiency Planning
Contingency and DR Planning
User-based Server Migration
Delivering server migration activity for 22000 users to support voice network
this was a 4 day continuous activity completed with 9978% accuracy
Reporting & Analytics
Involved in daily metrics reporting and analysis of operational components
Setting up central workflow and process and providing embellishments through remediation techniques
Process Improvement & Transformation
Process Re-engineering & Re-designing based on bottlenecks and scope
Setting up central workflow and process and providing embellishments through remediation techniques without hampering existing workflow
Business Analysis
User Acceptance Testing
Cost Estimation
Service Level Agreements
Project Scheduling
Reporting Tools
Stakeholder Management
Interestareas
- Writing stories, poems and excerpts
- Music - Play mouth organ, violin, vocational training in Tabla till 6th year under Allahabad Gharana
- Basketball
- Psychology, especially Behavioural Studies in Social and Business scenarios
- Python, intermediate coding and programming
Disclaimer
I declare that the mentioned details are true to the best of my knowledge.
Software
Mondaycom, JIRA, Click-Up
MS Project and Visio
BI Tools
SAP GUI
Certification
Six Sigma Green Belt
Interests
Basketball
Writing
Travelling
Timeline
Six Sigma Green Belt
10-2023
Project Manager
HCL Technologies
09.2017 - 07.2021
PMO (Operations & Finance)
HCL Technologies
04.2015 - 02.2017
Delivery Manager - Implementation and New Projects
Invince (formerly UpsideLMS)
8 2021
PGDM (Marketing) -
Xavier Institute of Social Service
B.Sc. (Hons.) in Chemistry - undefined
Deshbandhu College, University of Delhi
Senior Secondary - undefined
Jamshedpur Public School, Jamshedpur