Debmalya Dasbarman

Perceptive Senior Business Analyst with 11+ years driving successful business processes for Tier1 companies. Dedicated to maximizing impact of key performance metrics to enhance and expand business operations. Known for leveraging both macro and micro-scale analyses to generate holistic images of ongoing business operations for immediate actionability.

• SCM (Fleet Management and Telecom domain) experiences– Has experience in managing functional requirement for the development of new ordering platforms including inventory management and order processing.
• BFSI domain experience -executed projects on non-financial regulatory reporting, commercial lending, collections and recovery in credit card, transfer agency, core banking, and customer communication for world’s largest banking clients.
• Performs: Requirements management, functional consultation, requirement gathering, elicitation and analysis, documentation of FSD, BRD, SRS, user stories change analysis, impact analysis, project ideation, solution evaluation, conducting UAT with business users etc. Additionally, also supports project design and delivery, mentoring developers, enforcing quality initiatives, and establishing key metrics. Contributing to industry thought leadership and market research. Responding to RFP’s and RFI’s.
• Bachelor of Technology in computer science, and MBA Diploma in service excellence from Welingkar School of Management.
• Strong communication capability with multiple stakeholders in a cross functional team. Has Knowledge of SQL databases, proficient in Visio, Jira, Confluence, PowerPoint etc. Experienced in both Waterfall and Agile methodologies. ISTQB foundation level certified.

Certified professional for Mainframe Application Programming

• Https://www.infosys.com/industries/financial-services/white-papers/Documents/future-consumer-banking.pdf
• Https://www.infosys.com/industries/financial-services/insights/Documents/economic-cycle-refresh-banks.pdf
• Https://www.infosys.com/industries/financial-services/insights/documents/banking-humans.pdf

2020- 2021

Cybage

Client –Leading telecom expense management company

Domain: Telecom Expense Management

Project: Ordering 2,0 and Quotes

Description: Create a functional ordering platform inventory management order servicing and quotes processing.

•Worked as a requirement owner, Managing the product features, capturing requirements, and documenting BRDs.

•Defining and ideating functional solutions for solving business problem.

•Creating functional awareness, and incorporating best practices in the design.

•Evaluating available solutions and manage scaling for the future roadmap.

2020

Cybage

Client –World leading fleet management company

Domain: Fleet management

Project: Ordering 2,0

Description: Create a robust ordering platform for fleet ordering and integrate the core module with the supplier systems.

•Worked as a Senior Business Analyst, Capturing requirements, and documenting user stories.

•Performing gap analysis and cross module impacts.

•Handing over functional requirements and track through the completion of UAT.

•Evaluating available solutions and manage scaling for the future roadmap.

2019

Infosys

Client –world’s top ten largest bank

Domain: non-financial regulatory reporting

Project: Regulatory reporting transformation

Description: Interpreting, capturing, and documenting daily non-financial regulatory obligations for capital markets across globe.

•Worked as a Lead Business Analyst, Creating BRD’s for regulatory obligations for the client.

•Owning and managing business requirements.

•Working with report preparators and corporate lawyers from bank. across geography and ensuring sign off for requirements.

2018

Infosys

Client –world’s top ten largest bank

Domain: Commercial Lending

Project: Securities Automation

Description: Automate and evaluate process improvement in the securities management and lending portfolio management flow for commercial lending.

•Worked as a Lead Business Analyst, Conducted Business workshop with multiple stakeholders under commercial lending folio of client.

• Proposed blueprint for achieving process flow optimization, analyzed proposed FTE benefits. created process flow diagrams and business presentations.

•Worked with business and architect team to ensure end to end synergy in solutions proposal.

2017

Infosys

Client –world’s top ten largest bank

Domain: Commercial Lending

Project: Hotdocs Integration

Description: Under commercial lending area, Facilities offer letter for each loan portfolio to be automation using Hotdocs, migration of data from legacy systems.

•Worked as a Lead Business Analyst for Hotdocs Integration project, under commercial lending folio of client.

•Conducted business workshop in Indonesia, completed requirement analysis and elicitation, got sign off from business, documented the same in Agile methodology, created flow diagram and data modelling.

•Supported development of the requirement, conducted UAT with end users, and got business sign off for production delivery.

2016

Capgemini

Client –world’s top virtual bank

Domain: Credit Card and Banking

Project: DART

Description: Create a Tracking and reconciliation mechanism for every single document that gets generated at backend and gets delivered to customer.

•Business requirement Analysis, solutioning workshop and managing end to end solution.

• Consulting, requirements servicing in customer communication functions and team leading.

•Project planning and delivery support, guiding developers and testers on business queries, assisting clients on testing phases.

2015

Capgemini

Client –world’s top virtual bank

Domain: Credit Card and Banking

Project: OTIS lending and Cards

Description: the objective of the project is to take care of complete backend process for discover credit card collection. Collections is one of the most important revenue generating business portfolio.

• Gap analysis on technical platforms for collections and receivables area.

• Requirement analysis for CCCA (consumer credit counseling agencies) related enhancements and impact analysis for credit card recovery payments, and receivables functions.

•Assisting Project planning and delivery for the requirements, supporting clients on testing phases throughout delivery

2015

Capgemini

Client –world’s top virtual bank

Domain: Credit Card and Banking

Project: Music (Apple Pay)

Description: Creating a Mobile credit card payment system along with e wallet facility for Apple and Android

First ever implementation of apple pay.

•Business requirement Analysis, eliciting high level requirements, Gap analysis.

•Assisted delivery of tokenization and bug fixes during different test lifecycles for the new payment channels

•Training, solving functional queries for developers and testers.

Key Success: Apple pay was globally launched for Discover bank on July 15.

2013 - 2014

iNautix (Bank of New York Mellon)

Client - (Bank of New York Mellon)

Domain: Asset servicing on Investment Banking platform

Project: AOS (Advanced Output Solution)

Description: Providing complete print mail solutions for the transfer agency of Bank of New York.
All the customer related communications including confirms, checks, statements, letters are designed, facilitated and mailed to the customers, branches, dealers, third party etc.

• Enterprise Content Management analyst in transfer agency area of mutual funds, supported multiple consumers for BNY Mellon’s ECM platform.

•Understanding requirements from different subscribers, creating prototypes for customer approval, client coordination, obtaining sign off through delivery and bug fixes.

•Making modifications for letters, confirms, checks and statement processing on daily and periodic cycles

2013 - 2009

HSBC Global

Client - HSBC

Banking and Cards on Retail Banking platform

Project: OHCB

Description: Building a multicounty, multicurrency global Core banking platform. Products Features
• Demand Deposits - (cheques, savings, and notice accounts)
• Fixed Term Deposits
• Bundled/Packaged and Linked Products
• Multiple Subaccounts (Multi-Currency/Brazil)
• Overdraft

• Developing High Level Design Document from Functional Specification and BRD.

• Worked as a Core banking platform analyst and Mainframe- DB2 developer to build a global Core banking system.

•Created Requirement traceability metrics, Coded and Unit tested core banking modules on account lifecycle maintenance, Products and Parameters and account value.

•Supported development of Core baking, mobile banking and internet banking channels for the business. Performed modifications of FSD on ongoing basis