To explore new places.
Debodeep Das
Job
Kolkata
Summary
Innovative Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding risk management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Relationship Manager
ICICI Prudential Asset Management Company Pvt Ltd
Kolkata
2022.07 - Current
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Worked with Customer Engagement Channel (CEC) to facilitate communication and deliver personalized solutions to customers.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Achieved goals for sale of Mutual Funds products and services and exceeded performance metrics for customer service.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Facilitated workshops and seminars to educate customers on product features and benefits.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed loyalty programs to reward and maintain customer retention.
- Monitored customer feedback and generated reports to identify areas of improvement.
- Created and maintained databases to track customer discussions and preferences for accurate, updated records.
- Maintained knowledge on Mutual Funds products and distribution to provide optimal service support.
- Participated in industry events and trade shows to promote products and services.
Education
Master Of Business Administration - Marketing And Finance
Eastern Institute of Integrated Learning And Manag
Saltlake, Sector -v 2021.04 - 2023.03
Bachelor Of Commerce - Finance And Accountancy.
Surendranath College
Sealdah 2016.07 - 2019.04
Skills
Financial suggestion and planning processes
Additional Information
Certified National Institute of Securities Markets(NISM) V-A Mutual Fund Distributor Exam.
Interests
Bike Riding
To learn about Stock market movement.
Timeline
Relationship Manager
ICICI Prudential Asset Management Company Pvt Ltd
2022.07 - Current
Master Of Business Administration - Marketing And Finance
Eastern Institute of Integrated Learning And Manag
2021.04 - 2023.03
Bachelor Of Commerce - Finance And Accountancy.
Surendranath College
2016.07 - 2019.04
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