Detail-oriented professional with expertise in quality assurance and effective communication. Committed to fostering collaboration and driving continuous improvement in operational processes.
Overview
8
8
years of professional experience
2011
2011
years of post-secondary education
1
1
Certification
Work History
Assistant Manager
HSBC
Kolkata
04.2021 - Current
Assisted in managing and assigning daily volumes.
Provided training to new team members and staff.
Act as an SME for the team.
At times conduct daily devotions in the team.
Dealing with team escalations and being the point of contact for the branch.