Deborah Mangsiannuam
Bengaluru
Summary
Passionate and driven published author with experience as an editor and a strong background in digital marketing. I create content that matches the brand's voice and connects with the target audience. I have experience in managing content strategies, basic SEO, using data to enhance content performance. I can handle editorial projects, ensuring they are high-quality and delivered on time.
Overview
7
7
years of professional experience
Work History
Customer Success Executive - II
Shopalyst Technologies
Bengaluru
02.2022 - Current
- Wrote and edited captions and marketing emails, ensuring consistency in tone and voice.
- Monitor and analyze website traffic using UTM parameters while optimizing content for search engines using keywords, meta tags, and backlinks, leading to higher visibility.
- Assisted in the creation of landing pages for brands, editing, and management of social media content.
- Write and edit a variety of content types, including marketing materials, ensuring clarity, accuracy, and adherence to style guidelines.
Seller & Brand Support Associate
Amazon Development Center India Pvt Ltd
Bengaluru
09.2017 - 09.2020
- Analyzing Brand Partners' Amazon concerns, using data-driven logic to discover trends and propose improvements.
- Involved in training, mentoring of new associates by designing training materials and process knowledge tests to ensure there are no knowledge gaps.
- Collaborating with various Operations teams to expedite issue resolution.
Education
Bachelor of Arts - Arts
St Joseph University
Bengaluru05-2015
Skills
- Microsoft Excel
- Excellent
Communication Skills in
English - Writing compelling and
concise captions with
narratives that resonate
with audiences
- Social Media Platform
Knowledge
(Understanding the
nuances of social media
platforms such as
instagram & twitter) - Using scheduling tools
like Kibana, JSON - Utilize tools like Google
Analytics to track
website performance, user behavior, and
campaign effectiveness
PUBLICATION AND WORK
Authored and Published a Self-Help Book - ART OF MIND: Harnessing the Power of Positive Thinking (by Deborah M Tungnung)
Languages
English
First Language
English
Proficient (C2)
C2
Timeline
Customer Success Executive - II
Shopalyst Technologies
02.2022 - Current
Seller & Brand Support Associate
Amazon Development Center India Pvt Ltd
09.2017 - 09.2020
Bachelor of Arts - Arts
St Joseph University
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