Summary
Overview
Work History
Education
Skills
PUBLICATION AND WORK
Languages
Websites
Timeline
Generic
Deborah Mangsiannuam

Deborah Mangsiannuam

Bengaluru

Summary

Passionate and driven published author with experience as an editor and a strong background in digital marketing. I create content that matches the brand's voice and connects with the target audience. I have experience in managing content strategies, basic SEO, using data to enhance content performance. I can handle editorial projects, ensuring they are high-quality and delivered on time.

Overview

7
7
years of professional experience

Work History

Customer Success Executive - II

Shopalyst Technologies
Bengaluru
02.2022 - Current
  • Wrote and edited captions and marketing emails, ensuring consistency in tone and voice.
  • Monitor and analyze website traffic using UTM parameters while optimizing content for search engines using keywords, meta tags, and backlinks, leading to higher visibility.
  • Assisted in the creation of landing pages for brands, editing, and management of social media content.
  • Write and edit a variety of content types, including marketing materials, ensuring clarity, accuracy, and adherence to style guidelines.

Seller & Brand Support Associate

Amazon Development Center India Pvt Ltd
Bengaluru
09.2017 - 09.2020
  • Analyzing Brand Partners' Amazon concerns, using data-driven logic to discover trends and propose improvements.
  • Involved in training, mentoring of new associates by designing training materials and process knowledge tests to ensure there are no knowledge gaps.
  • Collaborating with various Operations teams to expedite issue resolution.

Education

Bachelor of Arts - Arts

St Joseph University
Bengaluru
05-2015

Skills

  • Microsoft Excel
  • Excellent
    Communication Skills in
    English
  • Writing compelling and
    concise captions with
    narratives that resonate
    with audiences
  • Social Media Platform
    Knowledge
    (Understanding the
    nuances of social media
    platforms such as
    instagram & twitter)
  • Using scheduling tools
    like Kibana, JSON
  • Utilize tools like Google
    Analytics to track
    website performance, user behavior, and
    campaign effectiveness

PUBLICATION AND WORK

Authored and Published a Self-Help Book - ART OF MIND: Harnessing the Power of Positive Thinking (by Deborah M Tungnung)

Languages

English
First Language
English
Proficient (C2)
C2

Timeline

Customer Success Executive - II

Shopalyst Technologies
02.2022 - Current

Seller & Brand Support Associate

Amazon Development Center India Pvt Ltd
09.2017 - 09.2020

Bachelor of Arts - Arts

St Joseph University

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Deborah Mangsiannuam