Deborshi Mukherjee
Bengaluru
Summary
Assistant Manager in EY with 7 years of experience in project management and managing global mobility assignments and compliance projects for a diverse range of clients. Skilled in financial operations, budgeting, stakeholder management, and process improvement which includes leading the automation of the UK billing process, resulting in a 55% time saving. I am eager to contribute my strategic insights, exceptional communication skills, and proven track record in managing diverse tax mobility portfolios to ensure seamless operations and achieve business objectives in a dynamic and forward-thinking environment.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Ernst & Young LLP GDS
Bengaluru
01.2023 - Current
- Overseeing UK Global Coordination for a $40mn revenue client, serving as a central point of contact for multiple global teams. Coordinating with EY network teams, clients, and assignees on tax returns, inquiries, and compensation data.
- Reviewed tax authorization lists and deployment, handling client and inter-office billing activities, compliance, season management, out-of-scope approvals, and financial management
- Specializing in preparing compliance dashboards. Monthly client escalation reports and quarterly service review reports. Partially automated the escalation report process which resulted in savings of 25-30 hours/year.
- Tracked and managed RAID log to identify and address risk areas.
- Manage budget vs actuals progress and identify variances and solutions to resolve risks.
- Understanding global mobility policies and working on project cost estimates.
- Working with Immigration, Social Security and Global Compensation team to provide services and end-to-end experience for the client across all mobility engagements to ensure KPIs/SLAs are met.
- Identified efficiency areas in billing and managed to reduce almost 340hours/year, thereby increasing margin on the engagement.
- Identified additional billing opportunities on the engagement which is turn helped drive margin on the code by approx 50%
Banking Operations Analyst
Razorpay
Bengaluru
01.2022 - 01.2023
- Working in Banking Programs team where i was managing the Axis EasyPay project.
- Primary POC for Axis Bank for all TID requests, special pricing and other service requests for activating an account, payment method, etc.
- Working collaboratively with internal and external stakeholders on various projects related to Axis and newly onboarded banks and managing internal and external queries.
- Experience in merchant onboarding which are a part of Axis Bank program and dealing and advising Axis Bank on their queries.
- Streamlined the chargeback process on Axis EasyPay which ensured enhanced merchant experience.
- Own & execute end to end terminal queries internally & with our banking partners.
Senior
Ernst & Young LLP GDS
Bengaluru
07.2017 - 01.2022
- Managed the end-to-end UK billing process for CAT clients and key member of the transition of the UK Tax billing to GDS in order to improve account efficiencies.
- Leading the Global Employment taxes Billing which included transitioning and setting up the process in GDS for 200 clients.
- Expertise in financial operations, including budget preparation, revenue forecasting, margin review, leverage, billing, invoicing and account receivable. Expertise in Billing and Accounts receivables (Debtor Management).
- Reviewing and signing off financial bills, invoices to the client.
- Conducted financial management training across various service lines to help manage client codes and improve margin. Also conducted training for new hires on the financial process and building a team at GDS to support billing tasks.
- Managed pricing plan creation, code setups, ETCs and reconciliation.
- UK Billing Process Automation - I successfully replaced an Excel-based billing system with a new SAP-based tool and was nominated a "Billing Change Champion". My responsibilities included collaborating with stakeholders to identify requirements, working with the development team to ensure the solution met functional and non-functional requirements, and remaining responsive to changing business conditions. Through this project, I streamlined the billing process and achieved a 55% saving in hours spent in end to end billing for an engagement. Won 2 spot awards and 1 quarterly award.
Education
PGDM - Finance
Great Lakes Institute of Management
Gurgaon11-2025
BCA -
M. S. Ramaiah University
Bengaluru07.2017
ICSE & ISC -
Hill Top School
Jamshedpur05.2014
Skills
- Global Mobility Manager
- Global Tax Engagement Support
- Client Engagement & Stakeholder Coordination
- Cross-Border Team Management
- Microsoft Excel (Advanced)
- Financial Analysis & Reporting
- Client payments and Reconciliation
- Revenue Projection & Forecasting
- Data Visualization using Power BI
- Project Management
- Process Efficiencies
Accomplishments
- EY - Received 11 spot awards and 5 Quarterly awards for exceptional client service throughout my 5 year tenure. I was nominated for the EY Circle of Excellence Awards 2021 (Sensational Star) for exceptional contributions across PAS. I went on to win the Quarterly Award.
- I received a 4/5 performance rating (Differentiator) in my previous review cycle.
- Razorpay - Received 1 spot award for effectively managing the Axis EasyPay program.
Languages
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Bengali
Advanced (C1)
C1
Timeline
Assistant Manager
Ernst & Young LLP GDS
01.2023 - Current
Banking Operations Analyst
Razorpay
01.2022 - 01.2023
Senior
Ernst & Young LLP GDS
07.2017 - 01.2022
PGDM - Finance
Great Lakes Institute of Management
BCA -
M. S. Ramaiah University
ICSE & ISC -
Hill Top School