Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Ramya Shree

Global Mobility Services
Bengaluru

Summary

Ramya leads various mobility services within EY GDS for various Swedish clientele with excellent leadership skills. She is a client serving team member who works virtually and directly with the engagement teams and client member firm leaders.

Ramya has a rich background of working over 8.9 years with EY. In her tenure, she has worked across various Global Mobility pillars and has a strong knowledge of Global and Local Billing processes, Assignment Initiation & Repatriation, Tracking & Reporting of Tax compliance, Client onboarding and transition-in processes etc. Using EY methodology, she applies strong service delivery techniques and supports various projects and teams.

Overview

9
9
years of professional experience
3
3
years of post-secondary education
3
3
Languages

Work History

Assistant Manager

EY
10.2022 - Current
  • Perform relevant program/project management processes - i.e. initiate, plan, execute, monitor and control and close, and supporting processes e.g. scope, cost, time, issue, risk, resource, communication, stakeholder management.
  • Managing operations for multiple Swedish clients/processes. Coordination, supervision and development of growing team of account coordinators.
  • Responsible for quality control, review of team's work, and ensuring overall adherence to Turn Around Time, Key Performance Indicators and Service Level Agreement.
  • To escalate any major delays & suggest effective/feasible solutions.
  • Assist engagement teams with monitoring and communication of budget, billing schedules and work in process. Analyze and monitor costs against budget and assist teams with resourcing plan for engagement.
  • Gained strong leadership skills by managing projects from start to finish.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Resolved problems, improved operations and provided exceptional service.
  • Build and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus and achieve objectives
  • Generate and publish engagement status dashboards to various stakeholders
  • Interface and communicate with program/project team, management and stakeholders
  • Understand interdependencies between technology, operations and business needs
  • Conduct performance reviews and contribute to performance feedback for reporting team staff when applicable

Team Lead

EY
10.2019 - 09.2022
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Devised and implemented processes and procedures to streamline operations.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Nurtured long-term partnerships with clients by understanding their needs accurately, delivering projects on time, and providing exceptional client services

Senior Associate

EY
10.2017 - 09.2019
  • Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.
  • Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Picked up the basics of the billing process and assisted a Global Billing team on a client invoicing process


Associate Analyst

EY
07.2015 - 09.2017
  • Worked on Middle east client - on Assignment initiation & repatriation process
  • Preparing the Tax Cost Estimate for Assignee traveling on a assignment
  • Worked extensively with the team for setting up of the AI&R process on the engagement.


Education

Bachelor of Commerce -

Jain (Deemed-to-be University)
Bengaluru
06.2010 - 05.2013

Skills

  • Global Mobility

    • undefined

    Awards

    • Spot Award - Nov 18
    • Q3 for Exceptional Client Serving - FY 18
    • Q3 for Exceptional Client Serving - FY 19
    • Spot Award - May 20
    • Q3 for Exceptional Client Serving - FY 23

    Timeline

    Assistant Manager

    EY
    10.2022 - Current

    Team Lead

    EY
    10.2019 - 09.2022

    Senior Associate

    EY
    10.2017 - 09.2019

    Associate Analyst

    EY
    07.2015 - 09.2017

    Bachelor of Commerce -

    Jain (Deemed-to-be University)
    06.2010 - 05.2013

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