Debraj Chakraborty
Dum Dum
Summary
Retail sales professional with 14+ experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Expert at growing business by attracting new clients. Led by example to demonstrate cooperation, dedication and diligence to drive results and achieve sales goals. Fostered long-term relationships and provided post-sales follow ups with clients.
Overview
14
14
years of professional experience
Work History
Premier Relationship Manager
D2C INSURANCE BROKING PVT LTD
02.2026 - Current
- Existing Clint Base Service to Sales.
BCSS (Branch Customer Service to Sales)
HDFC LIFE
11.2022 - 01.2026
- Branch walk to engage customers, handle queries, and push service sales to hit targets.
Sales Officer
Reliance Smsl Ltd
02.2021 - 10.2022
- Identified and qualified new distributors to increase market share in key territories.
- Responded to customer needs by answering questions and providing detailed information about Product.
- Researched target market and identified customers' unique needs to suggest suitable products.
- Built relationship with customers to promote long term business growth.
- Informed customers of promotions to increase sales productivity at volume.
- Attended monthly sales meetings and quarterly sales training.
- Contributed to event marketing, sales, and brand promotion.
Team Leader
Amazon Pay (Future Safe Pvt Ltd)
11.2019 - 01.2021
- Resolved customer service issues by finding immediate solutions, increasing customer confidence and decreasing escalations to executive office.
- Identified and corrected deficient performance and behaviors to achieve maximum productivity.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
Sales Executive
Indiabulls Finance Ltd
12.2017 - 11.2019
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Examined customer loan applications for loan approvals and denials.
- Originated, reviewed, processed, closed and administered customers loan proposals.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Sales Executive
Maruti Suzuki (Sanei Motors Pvt Ltd)
04.2013 - 12.2017
- Prepared purchased vehicles and completed final delivery checks.
- Completed registration paperwork and sales documentation.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts.
Relationship Manager
BMA Wealth Creators
06.2012 - 03.2013
- Worked to accomodate new and different Insurance requests and explored new value opportunities to optimize Insurance agency reputation.
Education
BBA -
Jaipur National University
Skills
Lead Generation, Sales Expertise, Decision Making, Work under pressure
ACHIEVEMENTS & AWARDS
Fast-track promotion in 45 days at RenewBuy by achieving promotional targets in 1st month; 'Winner – International Sales Contests: Hong Kong & Phuket'; Recognized as 'Rank #1 Performer for January' with trophy
Timeline
Premier Relationship Manager
D2C INSURANCE BROKING PVT LTD
02.2026 - Current
BCSS (Branch Customer Service to Sales)
HDFC LIFE
11.2022 - 01.2026
Sales Officer
Reliance Smsl Ltd
02.2021 - 10.2022
Team Leader
Amazon Pay (Future Safe Pvt Ltd)
11.2019 - 01.2021
Sales Executive
Indiabulls Finance Ltd
12.2017 - 11.2019
Sales Executive
Maruti Suzuki (Sanei Motors Pvt Ltd)
04.2013 - 12.2017
Relationship Manager
BMA Wealth Creators
06.2012 - 03.2013
BBA -
Jaipur National University