Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Debroop Biswas

Debroop Biswas

Bangalore

Summary

Assistant Manager with in-depth experience of fraud analysis threatening success of banks and ecommerce companies. Well-versed in fraud investigations, project management, team management and stakeholder management. Dedicated to complete knowledge of fraud analysis products and tools, paired with basic knowledge of SQL and tableau.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Associate Manager Risk Analyst

Standard Chartered
05.2022 - Current
  • Conducted comprehensive analysis of internal fraud cases, identifying 10+ distinct modus operandi related to employee fraud, leading to the implementation of targeted preventive measures.
  • Developed and implemented streamlined systems and procedures to optimize efficiency and quality, resulting in a 25% reduction in production time.
  • Monitoring strategies to identify emerging MOs and fraud trends and make changes to scenarios in response.
  • MIS reports, and QA monitoring for the team.
  • Managing deliverables needed to implement strategies by working with stakeholders to design solutions, develop requirements and test their implementation.
  • UVT/UAT testing on new and upcoming projects pertaining to fraud tools and workbench.
  • Team management of 8 professionals on global teams across market places along with matrix development and improvement of teammates.
  • Familiarity with tools like tableau, SQL, DIMAC, SIPOC, EBBs, Lexis Nexis, Feedzai, PEGA systems, ECM cases management systems, Minitab and other fraud analysis tools.

Specialist

Goldman Sachs
09.2020 - 04.2022
  • Chargeback investigation, fraud investigation.
  • ID Theft, credit cards investigation.
  • Collaboration with cross-functional teams to set up brainstorming session and implement improvements in process flow.
  • Monitoring strategies to identify emerging attacks and trends and make changes to scenarios in response.
  • Managing deliverables needed to implement strategies by working with stakeholders to design solutions, develop requirements and test their implementation.
  • Achieved promotion from specialist II to specialist III.
  • Mentored and trained new hires on source systems and investigation analysis.
  • Connecting with other teams in cooperation to improvise the investigation techniques, as well as tools to improve the resolution of cases faster and easier.
  • Cross trained in fraud strategy, were case representation, along with find out MOs associated with card fraud, identified ID theft, AML with critical escalations.

Transaction Risk Specialist

Amazon
09.2017 - 08.2020
  • Attended training programs to deepen professional skillset and assisted in training fellow associates on existing and new training programs.
  • Understanding knowledge of financial services products including knowledge of credit card, check, ACH, wire, debit card and other payment channels operating rules pertaining to frauds.
  • Understanding of electronic crimes as they relate to fraud and theft of credentials Audited tasks and disputes for quality mark downs and Matrix building.
  • Sanction screening with anti money laundering, critically vetting the customer accounts for potential fraud and terrorist financing.
  • Recognized as a mentor of newly trained professionals and a POC for leadership communications.
  • Achieved highest resolution of volumes in queues with zero quality errors during the peak season.
  • Achieved rewards and recognition for mentoring new hires.

Education

B.Tech -

St.Mary's Technical Campus
Kolkata
2017

Skills

  • SQL
  • Tableau
  • Fraud Analysis
  • DIMAC
  • AML, Sanctions, Transaction Monitoring
  • Project Management
  • Stakeholder Management
  • Team Management
  • Excel
  • MIS report
  • Quality Checks

Certification

  • Certified Lean Six Sigma Yellow Belt- Advanced Innovation Group Pro Excellence (AIGPE™).
  • Certified in SQL.

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Bengali
Bilingual or Proficient (C2)

Timeline

Associate Manager Risk Analyst

Standard Chartered
05.2022 - Current

Specialist

Goldman Sachs
09.2020 - 04.2022

Transaction Risk Specialist

Amazon
09.2017 - 08.2020

B.Tech -

St.Mary's Technical Campus

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Debroop Biswas