Deeksha Kaul
QA Lead/ Scrum Master
Pune
Summary
Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
Work History
Senior QA Engineer
Frequence Software LLP
Pune
12.2018 - Current
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Managed product backlog and supported Scrum framework for monthly sprint releases.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Streamlined and optimized workflow and communication by implementing Agile frameworks.
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
- Contributed to root cause analysis to determine core reason for failures and errors.
- Handling project from baseline to QA sign off. Taking responsibility for Appreciations, escalations, Regression Testing after prod issues.
- Involved in test planning and strategy, manage QA teams, and track QA activities against project schedule in complex integrated environments.
- Supported quality team members during corrective action updates.
- Coordinated with quality control staff to complete inspections.
- Led problem-solving activities to quickly identify and permanently resolve quality and productivity issues.
- Partnered with senior management to analyze issues and find appropriate solutions.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Built automated test scripts to handle repetitive software testing work.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
Senior QA Manager
Quinstreet Software India Pvt LTD
Pune
07.2016 - 12.2018
- Implemented new quality assurance and customer service standards.
- Collaborated with cross-functional teams to develop and implement process and system improvements.
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
- Automated the regular regression test case suites to generate and submit leads on all leading web sites and forms.
- Setting up of AB test to run and analyze better performing functionalities based on user drop rate and activity rate.
- Experience in browser compatibility testing using browser stack tool.
- Conducted Automation/manual testing using the standards, guidelines and structured methodology in testing the application.
- Deploying builds from development to higher environments like test, stage and production servers.
- Initiate the preparation, implementation and execution of tests, monitor the test result and check the exit criteria.
- Track project status and timely escalate issues/dependency to lead & manager.
Software Engineer
Fiserv India pvt Ltd
Pune
08.2012 - 07.2015
- Coordinated with other engineers to evaluate and improve software and hardware interfaces.
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Developed and maintained the credit card application system for Panin bank.
- Involved in requirement analysis, development, unit testing and bug fixing of Client/Server, web based and n-tier applications.
- Worked on defect triaging and fixing critical production issues.
- Worked from Panin Bank Jakarta during the critical production and go live phase for triaging and super quick resolution on issues.
- Provided support to Panin bank in understanding the requirements and bridging the gap between onsite and offshore team throughout the critical UAT phase.
- As an Onsite Coordinator provided direction, expertise, feedback, and coaching to build the capability of Off-shore project team and other onsite coordinators.
Education
Bachelor of Science - Computer Science
College of Engineering Roorkee
Roorkee 08.2008 - 08.2012
Skills
Risk mitigation planning
undefinedAccomplishments
Received Shining Star award in Fiserv India Pvt. Ltd. for outstanding performance, commitment and contribution to the organization.
Certification
Certified Scrum Master
Soft Skills
· Persistent Problem Solver
· Strong Attention to Detail
· High Level of Accuracy
· Natural Negotiator
· Inquisitive nature to drive Improvements
Timeline
Certified Scrum Master
02-2023
Senior QA Engineer
Frequence Software LLP
12.2018 - Current
ISTQB Foundation Level Certification (CTFL) - Udemy.
03-2018
ISTQB Certification Agile Testing - Udemy.
02-2018
ISTQB Foundation Level Certification (CTFL) - Udemy.
02-2018
Senior QA Manager
Quinstreet Software India Pvt LTD
07.2016 - 12.2018
Software Engineer
Fiserv India pvt Ltd
08.2012 - 07.2015
Bachelor of Science - Computer Science
College of Engineering Roorkee
08.2008 - 08.2012
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