Deeksha R

Credit Control & Administrative Assistant – Job Duties & Responsibilities
• Managed the end-to-end invoicing process, including preparing, generating, verifying, and submitting customer invoices accurately and on time through email, client portals, and other required systems.
• Maintained invoice records, supporting documentation, and monitored invoice approvals to ensure timely processing and payment collection.
• Monitored customer accounts, tracked outstanding balances, and followed up on overdue payments through phone calls, emails, and written correspondence.
• Sent payment reminders, account statements, and coordinated with customers to resolve payment issues and negotiate payment arrangements when required.
• Processed customer receipts, allocated payments to the appropriate accounts, and updated payment information in accounting systems.
• Reconciled customer accounts, investigated payment discrepancies, and ensured the accuracy of financial records.
• Assisted with accounts receivable functions, credit control activities, credit checks for new customers, and the preparation of aged debt and collection reports for management.
• Liaised with sales, customer service, finance teams, and clients to resolve account-related matters and maintain positive business relationships.
• Supported month-end and year-end financial processes by maintaining accurate records and providing administrative assistance to the finance department.
• Managed front desk and reception operations, including greeting visitors, handling incoming calls, responding to emails, and directing inquiries professionally.
• Coordinated meeting room bookings, appointments, travel arrangements, and other office schedules as required.
• Maintained office files, records, databases, and administrative documentation, ensuring confidentiality and accuracy.
• Performed data entry, prepared correspondence, reports, presentations, and other business documents.
• Managed office supplies, vendor coordination, and general office administration to ensure efficient day-to-day operations.
• Provided comprehensive administrative and clerical support to management and various departments, contributing to smooth business operations and effective customer service.

• Coordinated preparation and submission of customer invoices across all Emirates, ensuring timely delivery and accuracy.
• Liaise with clients and internal departments to arrange cheque collection across the UAE.
• Handle the deposit of cheques and cash into company bank accounts in a timely and accurate manner.
• Maintain and update records of all incoming and outgoing documents (soft and hard copies).
• Maintained and updated collection and deposit records, ensuring accuracy and compliance with internal procedures to support financial integrity.
• Ensure all communications and transactions are carried out with a high level of professionalism, integrity, and confidentiality.
• Provide general administrative support in line with company policies and assist in day-to-day finance-related coordination tasks.
• Manage day-to-day office operations, including handling phone calls, emails, and correspondence.
• Organized and scheduled meetings, appointments, and travel arrangements, facilitating effective communication and operational flow.
• Prepare and format reports, presentations, and letters.
• Ensure proper document classification, sorting, filing, and archiving in accordance with company standards.
• Track and manage document revisions, approvals, and distribution.
• Coordinate with internal departments and external stakeholders for document submission and retrieval.
• Ensure all documents are up-to-date and easily accessible for audits or reference.
• Maintain confidentiality and security of sensitive documents.
• Assist project or site teams by providing administrative and documentation support.
• Assist the Credit Manager with daily operational requirements and ad hoc administrative tasks.
• Monitor deadlines and ensure timely submission of reports or project-related documents.
• Participate in team coordination and support ad-hoc tasks as assigned by management.