Deelip Dhakne

A Cluster Manager is responsible 4 hubs -Overall Hub Operations,Maintain customer satisfaction, Manage escalations, engage employees, Enforce policies, Report business performance, Manage budget and expenses, follow SOPs and SLAs,Control cost per shipment,P&L,Ensure profitability, Comply with regulations, Motivate and retain team members, Promptly fill staffing gaps, Provide comprehensive training,Address environmental concerns, Reduce operational errors, Ensure safety, and maintain facility hygiene while handling grievances and addressing gaps.

As area Manager i was managed seamless operations across 15 + Hubs, 2 DSC (LM- Service Centre /Remove Service Centre) along with the Large Team Size (Direct Reporting- 10+ On-Roll & 50+ Off-Roll Employees) to Handle 15,000 to 25,000 Per Day Forward Load Volume Vidhrabha 1 Cluster (Rural & Urban Areas) by adhering the company SOP's and Good Customer Experience.

As a Cluster Manager, I was responsible to managed 09+ Last Mile Delivery Hubs and handled 4000 Sqft

Warehouse along with the Large team size (Direct Reporting- 03 On-Roll & 100+ Off-Roll Employees) in MH State by adhering the company SOP's and Good Customer Experience.

Layout and Organization, Inventory Management, Receiving and Unloading, Picking and Packing, Shipping and Dispatch, Safety and Compliance, Equipment Maintenance, Space Optimization, Technology Integration, Continuous Improvement

Inventory Management, Warehouse Operations, Staff Management, Safety and Compliance, Quality Control, Equipment Maintenance, Cost Management, Continuous Improvement, Transportation Connections, Capacity Planning