Summary
Overview
Work History
Education
Skills
Timeline
Generic
Deena C

Deena C

Perinad,India

Summary

Dynamic and results-driven professional with a strong foundation in sales and customer service. Demonstrates exceptional interpersonal communication and relationship-building skills, ensuring client satisfaction and loyalty. Proficient in sales techniques and investment planning, complemented by expertise in MS Office and quality assurance. Committed to punctuality and delivering excellence in every task. Aims to leverage skills in a challenging role that fosters growth and innovation.

Overview

3
3
years of professional experience
5
5
years of post-secondary education

Work History

Corporate Agency Manager

HDFC BANK LTD
KOLLAM, INDIA
03.2024 - Current


  • Front line sales
  • performed responsibilities of selling Banking investment products and services as well as sourcing and maintaining relationship with customer.
  • Achieved high customer satisfaction with regular follow-ups and updates.
  • updated clients on new financial products for improved investment possibilities.
  • Improved efficiency and productivity by acquiring new skills.
  • Applied positive customer service approach to increase satisfaction levels.
  • Cross selling of various banking products.

Sales Executive

BELSTAR MICROFINANCE LTD
KOLLAM, INDIA
11.2021 - 11.2023
  • Top-performing Sales Associate with a track record of exceeding sales targets and building long-term customer relationships.
  • Developed customer loyalty with excellent customer service, leading to repeat business.
  • Built long-term relationships with customers and generated referrals from existing clients.
  • Identified new business opportunities that enhanced growth potential of the company.

Education

BA - Economics

Economics
Kollam, Kerala
06.2012 - 04.2015

Plus two - SCIENCE

SNDPYHSS NEERAVIL
Kollam, Kerala
06.2007 - 03.2009

SSLC -

SNDPYHSS NEERAVIL
Kollam, Kerala
06.2006 - 03.2007

Skills

  • Sales
  • Interpersonal Communication
  • Punctuality
  • Building relationships
  • Customer service
  • Sales techniques
  • MS OFFICE
  • Investment planning
  • Quality Assurance
  • Communication skills

Timeline

Corporate Agency Manager

HDFC BANK LTD
03.2024 - Current

Sales Executive

BELSTAR MICROFINANCE LTD
11.2021 - 11.2023

BA - Economics

Economics
06.2012 - 04.2015

Plus two - SCIENCE

SNDPYHSS NEERAVIL
06.2007 - 03.2009

SSLC -

SNDPYHSS NEERAVIL
06.2006 - 03.2007
Deena C