DEENRAJ THIRUVENGADAM
Chennai
Summary
A proven leader in driving organizational transformation and growth with expertise in framing strategies, business plan, setting up and leading teams to deliver strong culture & employee care, customer experience, growth and profitability. Seeking a challenging opportunity to lead Logistics & Operations with a reputed organization.
Overview
2025
2025
years of professional experience
2
2
Languages
Work History
Fleet Manager
Blinkit Commerce Private Limited
3 2023 - Current
- Handling 5 Stores in Chennai and leading team Size 600+ delivery partners
- Managing delivery partner fleets with assigned stores
- Closely tracking delivery partners logins and ensuring supply availability and posting as per demand
- Responsible for New on boarding and increasing the active fleet by resurrections and retention activities
- Proactively worked on daily metrics, ensuring all Key performance indicators(KPIs)
- CPO reduction Done without any Strike in multiple stores
- Analyzing the delivery partners Performance metrics, Productivity, Fraud and quality using the tools like MS excel/G-sheets
- Focusing on metrics like EPH, NEPH and CPO along with other Key Metrics
- Providing Solutions for delivery partners queries and issues
- Routine store visit and field visit understanding ground level issues faced by delivery partners
- Ensuring delivery partners to work towards customer first strategy and providing Hospitality and app training to delivery partners
Lead Operations
Shadowfax Technologies PVT LTD
01.2021 - 01.2023
- Handling 8 cities in Tamilnadu
- Hiring Bike riders on as per client requirement
- Handling Payout Escalation from the riders and working with client closely to ensure that all riders utilization and earning % is increasing
- New Client acquisitions to improve the Company revenue
- Handling Team of 13 members directly/ indirectly and driving towards the weekly Target
- Setup Control Tower Process and Monitor the Data Quality performance for the assigned account
- Follow up closely with Operations / Destinations / Origins to rectify the data issues
- Working on City P&L and driving towards profitable business, Handling different Sourcing Channels and making sure that enough quality leads flow to all Tele-callers
- Managing clients: Flipkart grocery, Spar, Zomato, Swiggy, Licious, Ola food
Operation Executive
Zomato Media PVT LTD
01.2016 - 01.2018
- Handling 10 cities in Tamilnadu For Shipments
- Responsible for all the dispatching, routing, and tracking of delivery vehicles
- In charge of the transporters day to day performance & sending the report to City Head
- Efficiently managing the Driver care team
- Coordinating with all branch offices located in all cities
- Coordinating with Business department of the organization to ensure timely delivery of the consignment
- Ability to give the training of new Riders
- Managing the Riders attendance
- Resolving the Riders payment issues
- Tracked driver logins and login hours for the days
- Responsible for daily drivers performance report for the associated drivers
- Maintaining records on Google Sheets
- Field Sourcing
Education
Diploma - Computer engg.
Sirram Engg College
Skills
TEAM HANDLING
Personal Information
- Father's Name: THIRUVENGADAM E
- Date of Birth: 07/30/96
- Nationality: INDIAN
- Marital Status: Single
Timeline
Lead Operations
Shadowfax Technologies PVT LTD
01.2021 - 01.2023
Operation Executive
Zomato Media PVT LTD
01.2016 - 01.2018
Fleet Manager
Blinkit Commerce Private Limited
3 2023 - Current
Diploma - Computer engg.
Sirram Engg College
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