Summary
Overview
Work History
Education
Skills
Playing Snokker
Timeline
Generic
Deep Chand Sharma

Deep Chand Sharma

Operations Manager
Delhi

Summary

Focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.

Overview

19
19
years of professional experience

Work History

Operations Head.

Landmark Lifestyle Cars Pvt. Ltd.
09.2024 - Current

· Sales Management: Overseeing the MIS (Management Information System) to track and review all Key Performance Indicators (KPIs).

· OEM Coordination: Liaising with OEM partners to receive production updates for sales planning, including monitoring the mix of models, variants, and colors.

· Logistics & Supply Chain Oversight: Coordinating with logistics and supply chain teams to track product movement from the factory to warehouses.

· Team Leadership & Mentorship: Leading and mentoring operational teams, including MIS, RTO, EDP Managers, warehouse personnel, and drivers, to ensure high performance and efficiency.

· Incentive Management: Managing the process of calculating and distributing incentives for employees.

· Budget & Resource Planning: Overseeing the operational budget, including forecasting and resource allocation, to meet business objectives.

· Cross-Department Collaboration: Partnering with sales, marketing, and finance teams to optimize business operations.

· Audit & Compliance Management: Ensuring compliance with audits and regulatory requirements.

· Technology & Systems Proficiency: Utilizing DMS, CRM, Autoverse, and OLA applications for efficient workflow and operations management.

Deputy Manager – Product Development - Backend

G Mobile Devices Pvt. Ltd.
01.2022 - 09.2024

· Coordinate with the various stakeholders such as suppliers, internal teams such as commercial, operations, customer service, Legal & finance, to ensure the smooth implementation of various product releases partner payment & timely response to the customer escalation with the help of legal team.

· Demand planning, sales, order management, & Operations Planning.

· Discussing and resolving quality-related issues during the sales stage liaison with QC team to find the solution

· Scrap Confirmation for defective Products received from Service center & Online Customer return

Product Development

Brightstar Telecommunications India Limited
01.2021 - 01.2022

· Vendor Management: - shortlisting the right product from the respective ODMs and analyzing their workflow.

· Vendor Coordination: - Coordinating with ODM with the Market specific requirements.

· Competition Benchmarking: - Monitoring the market and developing competitive analyses. Advanced competitor analysis benchmark performance by analyzing industry averages and competitor KPIs. Compare key stats like engagement, volume, sentiment, themes, influencers, demographics, and geographies.

· Regular market visit/feedback: - To provide the information and message. The design of packaging, advertisements, and technical demos dependent on the input.

· Sync with sales team: - Regular Coordination with Sales team for product feedback & Competition to create market-based strategies.

Senior Business Analyst

Girnar Software Pvt Ltd.
08.2019 - 01.2021

· Closely working with the management and senior leadership for the revenue forecasting (monthly and quarterly)

· Coordination with Multiple teams such as Sales Team, KAMs, Media Ops, Finance, Marketing to get accurate delivered business basis on which we share the final revenue submission for the month to Finance.

· Liaising with the Finance team to ensure all the Agency / OEMs Sales Orders are correct as pe the Company Guideline for Audit purpose.

· Maintaining Business Pipeline Sheet & delivery tracker.

Manager Business Intelligence

Britzo Communications Pvt Ltd
10.2017 - 08.2019

· Monitor competition and use innovative ideas to maximize market share while maintaining alignment to overall station & company strategy

· Preparing & Sharing Daily Sales Performance & Stock availability report to COO & CEO Desk & Sales Team.

· Responsible for Sales Planning & Forecasting based on the previous business trend & Current requirement, also the Product Placement planning basis on the state business behavior.

· Implemented DMS Program (Data Management System) from scratch to end.

Business Analyst (Assistant Manager – Sales & Dist

Transsion India Pvt Ltd
04.2017 - 10.2017

· Preparing Daily Basis Sales Reports & Daily Performance Tracker, Region wise / State Wise Product Wise.

· Responsible for Pan India ISD program for Tecno / Itel & Spice Mobile, Coordination with HR Team to get onboard the ISD as per the business requirements.

· Incentive Calculation for Sales Team based on the performance, data source DMS

· Payout Calculation for National & Regional Distributors based on month scheme data source DMS.

Business Analyst (Asst Manager)

Videocon Group
10.2015 - 04.2017

· Responsible for Pan India-Launch of STEP (Sales Transformation & Enhancement Program) in Sansui Mobile Division, an android application-based governance tool aimed at improving efficiency, enhancing ability and productivity of the sales team.

· Conducted monthly Rewards & Recognition activities for STEP Performers in Sansui Mobile Division.

· Worked on industry sizing and new product offerings for Sansui Mobile business.

· Up gradation of the DMS with time to time and ensuring the stability of the system.

· Ensuring the DMS closing to be as per timelines.

Incentive Calculation for Sales Team & Regional Distributors

Business Analyst (Asst Manager)

Concorde Motors ( 100 % Subsidiary of TATA Motors
04.2014 - 10.2015

· Analyzed complex data and recommended changes according to requirements.

· Developed various statistical models and analyzed efficient working of various businesses.

· Designed various comprehensive plans based on current trends.

· Interpreted and identified new trends and recommended improvements to process to include trends.

· Coordinated with various departments, gathered and analyzed necessary information on all business plans.

MIS Executive Sales & Distribution

Samsung India Electronics Limited.
09.2011 - 04.2014

· Coordinating with cross-functional teams in different locations for quality data and analysis.

· Sharing Sell in Sell out update on daily basis Reports with all respective stake holders & Local business area managers.

· Daily Sales Monitoring SAMSUNG India to National Distributors like Savex, Ingram Micro Ltd.) and Regional Distributors of all regions.

· To making MIS reports on Daily wise, Week wise, Monthly, Quarterly, MIS analysis and

Summary’s of report, comparisons reports.

Monthly Target Planning, Data Analysis and Partner’s Performance Checking

MIS Executive ( Backend Operations )

Nokia Siemens Networks
12.2009 - 09.2011

Work Time Registration Tool (NSN Internal tool Apps): - Monthly Approval of Time Entries of NSN employees, Analysis on basis of Time Entry for Proper utilization of resources, xxAR Report, Final Time Entry Report, Cost Transfer, Work Base Structure, Global Invoicing Report etc.

Fleet management

laptop & Mobile Procurement for New Joiners

Worked in GET Project in Transformation team

Payment process for vendors hired for Maxis Aircel Project , Rigger & vehicles payment process.

MIS Executive

Alcatel_Lucent India Ltd
01.2007 - 12.2009

· Making different types of Daily, Weekly & Monthly MIS Reports.

· Types of reports: Project Wise, Board Wise, Circle Wise, Station Wise, Loading Report, New Activity Report, Month wise average time report. & Make Power Point Presentation.

· Repeated analysis, Time Sheet, Head Count received dispatch, maintain damaged boards details, Fault & Failure Analysis. Quality

Alerts Implementation, Data Analysis on weekly basis.

Education

Bachelor of Arts - Arts

CMJ Univercity
Meghalaya
04.2001 -

Skills

Operations management

Playing Snokker

For more than 15 years, I’ve been passionately engaged in playing snooker. What started as a casual interest has grown into a refined skill that I’ve continued to nurture through regular practice, friendly matches, . Playing snooker has sharpened my focus, patience, and strategic thinking, while also providing a sense of relaxation and mental clarity. It's not just a game for me—it’s a discipline and a source of joy.

Timeline

Operations Head.

Landmark Lifestyle Cars Pvt. Ltd.
09.2024 - Current

Deputy Manager – Product Development - Backend

G Mobile Devices Pvt. Ltd.
01.2022 - 09.2024

Product Development

Brightstar Telecommunications India Limited
01.2021 - 01.2022

Senior Business Analyst

Girnar Software Pvt Ltd.
08.2019 - 01.2021

Manager Business Intelligence

Britzo Communications Pvt Ltd
10.2017 - 08.2019

Business Analyst (Assistant Manager – Sales & Dist

Transsion India Pvt Ltd
04.2017 - 10.2017

Business Analyst (Asst Manager)

Videocon Group
10.2015 - 04.2017

Business Analyst (Asst Manager)

Concorde Motors ( 100 % Subsidiary of TATA Motors
04.2014 - 10.2015

MIS Executive Sales & Distribution

Samsung India Electronics Limited.
09.2011 - 04.2014

MIS Executive ( Backend Operations )

Nokia Siemens Networks
12.2009 - 09.2011

MIS Executive

Alcatel_Lucent India Ltd
01.2007 - 12.2009

Bachelor of Arts - Arts

CMJ Univercity
04.2001 -
Deep Chand SharmaOperations Manager