Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Deepa K

Cumming

Summary

Middleware expert with 15+ years in IBM WebSphere, Liberty, Apache, and IBM MQ administration across AIX, Linux, and Windows. Skilled in installations, fixpacks, and high-availability solutions. Proficient in optimizing production systems, configuring WebSphere/MQ resources, and monitoring with Dynatrace, Splunk. Adept at CI/CD deployment via UrbanCode Deploy and UNIX scripting. Strategic collaborator, delivering data-driven solutions, leading teams, and enhancing processes with precision and adaptability.

Overview

20
20
years of professional experience
1
1
Certification

Work History

WebSphere Admin - SME

S2S Soft LLC
02.2025 - Current
  • Installed and managed IBM WebSphere Application Server Network Deployment across development, testing, and production
  • Enhanced WebSphere performance and security using TLS/SSL and best practices.
  • Deployed EAR/WAR files on WebSphere Application Server and Network Deployment Manager.
  • Configured WebSphere for horizontal/vertical scaling and workload management across platforms.
  • Troubleshoot webserver/appserver configuration and performance issues.
  • Configured JDBC Providers, Data Sources, and Connection Pooling for Oracle integration.
  • Applied fix packs/refresh packs using Update Installer.
  • Performed administrative tasks and resolved L2 production issues in WebSphere.
  • Managed nodes, application servers, clusters, and user configurations
  • Implemented CI/CD pipelines with Azure DevOps in Kubernetes, managing pod scheduling and deployment..

Lead II, Infrastructure Specialist

IBM (Kyndryl)
08.2015 - 02.2025
  • aInstall, configure, and maintain IBM WebSphere Application Server (5.1, 6.0, 6.1, 7.0, 8.5 & 9.0) and Liberty across development, testing, and production environments.
  • Manage WebSphere application deployments using the UCD tool (Urban Code Deploy) and integration with other middleware platforms, ensuring seamless functionality.
  • Ensure high availability of middleware services through a proactive monitoring tool using Dynatrace (Tivoli used before Dynatrace) and optimization strategies.
  • Lead middleware and application migrations with the help of TA tool (Transformation Advisor) between environments, minimizing downtime and risk for multiple applications in all environments.
  • Enhance WebSphere system performance and security by implementing best practices and custom configurations (TLS, SSL).
  • Develop and maintain shell scripts (installed as Cronjob for log rotation and backup) and WebSphere deployment scripts to automate routine tasks (WAS and Liberty servers) and improve efficiency as well without human error.
  • Later majority of scripts moved to Ansible Tower to automate based on a Service request for event-driven automation with the help of Ansible Playbook.
  • Participate in infrastructure, databases, and application upgrades, collaborating with cross-functional teams to understand the requirements for project migration.
  • Maintain comprehensive documentation for configurations, processes, and troubleshooting procedures, such as SOP.
  • As for SSO configuration at the web server part, which migrated from OIAM (Oracle Identity and Access Manager) to WebGate and finally to Ping Identity for the majority of applications.
  • Installed & Implemented Urban Code Deploy (UCD) for automatic deployments in all higher environments
  • Setting up the automation environment for the Application team if necessary, and helping them through the process of build and release automation.
  • Installed, configured the SPLUNK monitoring tool, administered environments by generating reports and dashboards, and monitored environments by triggering email alerts.
  • Knowledge of Kubernetes administrator in the migration Phase.
  • Strong knowledge of Dynatrace to troubleshoot the application performance issue
  • Initially, the majority of applications were in physical servers like AIX, then migrated to Physical Linux servers, and at-last migrated to C2C servers.
  • Partner with the rest of the technology teams, including application development, enterprise architecture, testing services,and network engineering.
  • Guided and set up a few applications' migration to Kubernetes.
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.

Module Lead

Mphasis
01.2010 - 07.2015
  • Install, configure, and maintain IBM WebSphere Application Server ND 7.0 across development, testing, and production environments.
  • Enhance WebSphere system performance and security by implementing best practices and custom configurations (TLS, SSL).
  • Deployment of EAR & WAR files on WebSphere Application Server and Network Deployment Manger.
  • Configuring WebSphere Application Server on multiple platforms for both horizontal and vertical scaling for Workload Management.
  • Troubleshooting the problems related with webserver/appserver configuration issues and performance issues.
  • Configuring WebSphere Application Server on multiple platforms for both horizontal and vertical scaling for Workload Management.
  • Involved in configuration of Web Sphere Application Server resources like JDBC Providers, JDBC Data Sources and Connection Pooling to connect to Oracle.
  • Installed and configured the WAS Network Deployment Manager, IHS and Plug-in using response file.

Module Lead

Mphasis
10.2007 - 12.2009
  • Worked in Ahold project for offshore support and resolving the Remedy Tickets for Development, Testing, Staging Environments and Production Servers in 24X7 Support. These Environment consists of various software like WAS, Portal Sever. Monitoring and Managing for the portal server.

Consultant 1

Satyam Computer services Ltd, Chennai
12.2006 - 10.2007
  • Worked in IFC project (Satyam) for offshore support to Development, Testing, Staging Environments and Production Servers. For first three months I have completed the Bharti project of installation and configuration of cluster portal server in Delhi and details below.
  • Performed Installation of WebSphere Application and Portal Server 5.0.2.3 on AIX Operating System for Development Team.
  • Installed and configured WebSphere Application server and Portal Server on staging server.
  • Installed WebSphere Network Deployment Software and creating Horizontal Cluster on staging environment.
  • Migrated the Portal cloudscape database to IBM DB2 and validated the database connectivity.
  • Installed Cumulative Fixes 9 on all the servers to bring ND and WebSphere on same level.
  • Configured the LDAP database into WebSphere Server and enabled Global Security.

Sr. Systems Engineer

Patni Computer Systems, Navi Mumbai
07.2006 - 12.2006
  • Monitoring the project in after hours. (Off site)
  • Project : PENSKE Truck Leasing Company, Green Hills.
  • Team : 4 members.
  • Platforms : windows, Linux.
  • Role : Monitoring the project in after hours with the help of various tools like Site Scope, Site Seer, Remote Desktop Connection, Net Backup and Net IQ.

Technical Specialist

IBM Global Services India Ltd, BANGALORE
01.2005 - 06.2006
  • Worked in IBM as Technical Specialist in the department of IBM Software Group.
  • Installed and Configured (Cluster) WAS ND, IBM HTTP Server along with Web Server Plugin to ING Vysa Bank, Bangalore for their Nucleus project.
  • Installed and Configured the Edge Server for the same Nucleus project and tested with a sample application deployment in the clustered environment for the Fail Over and High Availability.
  • Solutions for the IQuest project to IGate, Bangalore while deploying that Application in the Clustered Environment and the support for the Middleware components.
  • Assisted the Lab session in the Training held in IGate for the Programmers for the IBM Foundation tool.
  • Prepared Hands on for the Customers AFFNO, Sri Lanka to Installing the WAS ND and its components and for the ING Vysa Bank Customer too.

Education

M.E - Urban Engineering

College of Engineering, Anna University
Tamil Nadu, India
01.1999

B.E - Civil Engineering

Bharathiyar University
Coimbatore, Tamil Nadu
01.1996

Skills

  • Operating Systems: Windows, Linux (Red Hat & SuSe)
  • Cloud Technologies: Google Cloud
  • Container Orchestration: Kubernetes
  • Application Servers: WebSphere Application Server 6X, 7X, 8X,9X and its packages (Express, Base & Network Deployment), WebSphere Liberty,JBOSS EAP 80
  • Web Servers: IBM HTTP Server 6X, 7X, 8X, 9X, Rhel- Apache, Tomcat
  • Messaging Tool: IBM MQ
  • Database: Oracle and DB2
  • SCM Tools: GitHub
  • CI/CD Tool: UCD (Urban Code Deploy)
  • Scripting: Shell script and YAML (Ansible)
  • Monitoring: Tivoli, Dynatrace, and Splunk
  • Tools Used: Transformation Advisor, IBM Thread Dump Analyzer & Heap Analyzer, Jira, Service Now, & BMC Remedy, and Confluence for documentation
  • Protocols: TCP/IP, DNS, TLS, HTTP, SSH, LDAP
  • Strong analytical skills

Certification

  • Associate Cloud Engineer – Google. (Valid 2024)
  • Ksyndryl Certified Professional for Kubernetes
  • IBM Certified WebSphere Application Server 6.0 Network Deployment Administrator.

Awards

TheClientSuccessawardsperoneofKyndrylY3valuein2018intheClient&Customercategory, TheClientSuccessawardsperoneofKyndrylY3valuein2021intheClient&Customercategory, TheInnovationawardsperoneofKyndrylY3valuein2023intheClient&Customercategory

Timeline

WebSphere Admin - SME

S2S Soft LLC
02.2025 - Current

Lead II, Infrastructure Specialist

IBM (Kyndryl)
08.2015 - 02.2025

Module Lead

Mphasis
01.2010 - 07.2015

Module Lead

Mphasis
10.2007 - 12.2009

Consultant 1

Satyam Computer services Ltd, Chennai
12.2006 - 10.2007

Sr. Systems Engineer

Patni Computer Systems, Navi Mumbai
07.2006 - 12.2006

Technical Specialist

IBM Global Services India Ltd, BANGALORE
01.2005 - 06.2006

M.E - Urban Engineering

College of Engineering, Anna University

B.E - Civil Engineering

Bharathiyar University
Deepa K