Deepa Rajkumari C (PMP®)

• Project: FINRA (Financial Industry Regulatory Authority) - US Regulator project (Fingerprinting and Heightened controls) -Ensuring regulatory obligations is met at Barclays.

Roles & Responsibilities:

 Leading the project workstreams on a local, regional and global basis.

 Working and partnering with variety of stakeholders to ensure successful project delivery with agreed

benefits and outcomes are met.

 Owning and running the agreed project across all of the project lifecycle.

 Managing project activities through the application of appropriate project methodologies, driving

continuous improvement throughout.

 Engaging with project stakeholders effectively and providing transparent, accurate and timely reporting.

 Designing and conducting project/workstream governance.

 Actively identifying and managing risks, assumptions, issues and dependencies (RAID) and manage

change control processes for project revisions (scope, resource, time, cost, benefits, outcomes).

 Ensuring clear project artefacts documentation e.g. project initiation, high level and detailed plans, RAID

logs.

 Supporting the facilitation of key governance and the management of small change requests and incidents

by liaising with HR Technology colleagues.

 Monitoring resolution progress and timelines and escalate where required.

 Ensuring that all activities and duties are carried out in full compliance with regulatory requirement.

 Reporting to regulator on project completion status against the agreed timeline.

• Project 1: Global Payroll & Compensation Module into PeopleSoft - Migration of payroll and compensation inputs into PeopleSoft environment for Standard Chartered Bank
• Project 2: HR Payroll Vendor Outsourcing (PeopleSoft/Ramco/BCX) - Transitioning of existing in-house payroll to cloud based vendor for Standard Chartered Bank
• Project 3: Immigration Pre-risk assessment tool - Movement from Rackspace to Cloud
• Project 4: My Mobility (retrospective) - Movement from Rackspace to Cloud
• Project 5: Requests to Work Abroad (Equus PinPoint software tool - design, built, test and implementation) in Cloud

Roles & Responsibilities:

 Responsible for the end-to-end delivery of a project (from planning to closing)

 Working with stakeholders to identify the goals/deliverables for the project

 Developing a well-defined project plan with targets for milestones, and driving the team to adhere to the

schedule (have worked on both Traditional (waterfall) and Agile methodology)

 Coming up with the estimates for the cost, schedule, and efforts using best practices and past experiences

 Preparing and monitoring the financials of the project

 Ensuring resource availability and allocation

 Continuously tracking and monitoring the status of the project, ensuring understanding of the impact of the

same to stakeholders by presenting it in the required forums

 Escalating and seeking intervention when needed to ensure the project is delivered as per the baseline

 Working with stakeholders and the project team to identify project risks and issues and dependencies and

actively monitoring, developing action/mitigation plan

 Ensuring to adhere to the project management framework and standards, including the standard tools such

as Clarity and JIRA etc.

 Ensuring complete control on Governance and compliance checks

 Monitoring PMO activities and ensure all PMOs track completion of routines on time.

 Continuously working on efficiency initiatives to improve processes and simplify ways of working

 Delivering Agile methodologies and process improvement techniques to make it faster, simpler, and better

 Understanding the product and services in quicker period to play an effective role

 Working with vendor on quotation and executing the negotiating skills as required

 Participating in the RFP process for bidding and agree with finalized vendor on the contract signing with

the solution feasibilities

 Manage change management and its related phases of activities

 Making effective decisions when presented with multiple options for how to progress with the project

 Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team

actions remain in synergy

 Having an effective communication with team members to keep the project aligned with the goals

 Creating and managing the scope, cost management, stakeholder management, risk / issue log,

communication plan

 Being proactive in all the activities involved and evolving with ownership

 Effective co-ordination with external and internal stakeholders for enabling the successful project

implementation

 Striving the team towards timelines for all the activities; Conducting ad hoc meetings to drive the team

towards Project milestones

 Highlighting priorities and risks involved / any blocker or impediment in achieving the tasks / timelines to

the relevant parties

 Have worked on both traditional (Predictive Waterfall method), Agile projects (Daily Scrum meeting,

Sprint planning, Sprint review, Sprint retrospective) and Hybrid projects (combination of both Traditional

and Agile approach)

 Exhibiting effective project management skills throughout

• Roles & Responsibilities: Delivering the agreed targets for process KPIs and SLAs, Following Controls and Compliance, Enhancing Customer Management and Initiatives, Adhering to Behavioral factors, Well equipped with Process trainings, Showcasing People Management skills, following customer service etiquette and effortless experience to the client, Payroll implementation, Handling high level queries and escalations in the process, Rendering support to new hires to build process knowledge, Mentoring the new team members to come up the learning curve and recommend training needs for the new / existing team members as required Knowledge Transition experience

• Roles and Responsibilities: Subject Matter Expert in UK Payroll (80,000 employees) - Oracle platform, MIS (Weekly & Monthly reports) & TGWR, CCAR and internal Defect log, Monthly CAPA (Corrective Action & Preventive Action) meeting with various team building activities to keep the team spirit high, In-charge of Continuous Improvements Process (process automation), Performing the Quality check (CCAS model) for the processed volumes and ensuring that the salaries are paid accurately to the employees as per the requests by achieving SLA, Being competent to handle the escalations and issues to arrive at the most feasible solution at the appropriate time, Formulating work plans, forecast plans for client visits, Measuring the individual productivity to gauge the performance on a monthly basis, Identifying and recognizing team members for all the good work, Maintaining annualized attrition rate to be less than 10%