Deepa Shankhwar
174 Victoria City Indore
Summary
Dynamic Assistant Sales Manager with expertise in sales strategy, customer relationship management, and Salesforce management. Proven ability to drive innovative solutions and enhance customer experiences. Results-driven Assistant Sales Manager with expertise in sales strategy, channel partner development, and Salesforce management. Known for delivering exceptional customer service and generating cost savings through innovative solutions.
Overview
14
14
years of professional experience
Work History
Assistant Sales Manager( Pree Sales & Post Sales)
AD Properety Solution (Real Estate Marketing Firm)
Indore
10.2017 - Current
- Documents and Legalities: Allotment, Sales Deeds, Demand Note, Payment Reminder, Registration Process.
- Financial Management: Payment Collection, Handling the Loan Process.
- Project Handover Support: Update on Project Progress Coordinating.
- Customer Service & Support: Queries Handling, Complaints Resolving, Maintenance Issue.
- Executed day-to-day duties with accuracy and efficiency.
- CRM Automation :-Update all CRM Data As per Customer Requirement.
- Delivered exceptional customer service through knowledgeable and friendly interactions.
- Organized and prioritized tasks to meet service objectives effectively.
- Generated cost savings by developing practical solutions to challenges.
- Contributed innovative solutions to improve team performance and outcomes.
- Assisted customers with inquiries, ensuring a positive experience.
- This role shall involve market research & survey to understand target group.
- I shall be responsible to identify potential channel partners in the market.
- To lead & deliver successful Business Opportunity presentation.
- Responsible for site visits of channel partners.
- Empanelment of qualified CP & completion of required documentation.
- Training & grooming of Channel partners team.
- Assisting Channel partners team in first few customers site visits.
- Daily updating of details on Salesforce software.
- Ability to lead from the front and a hands-on approach.
Counselor Cum HR Department
Trinity Institute of Technology Bhopal
Bhopal
01.2012 - 04.2014
- Managed and developed comprehensive digital marketing strategy for enhanced outreach.
- Oversaw all Trinity College inquiries, ensuring accurate recording and follow-up.
- Converted telephone and online inquiries into sales through effective engagement.
- Implemented regular telesales, telemarketing, e-marketing, and direct mail campaigns.
- Updated and produced in-house sales and marketing materials for all programs and services.
- Ensured promotional media remained current across directories, websites, and links.
- Represented Trinity College at events, including open evenings and public meetings.
- Maintained press and radio database, distributing press releases as directed.
Education
MBA - HR Cum Marketing
Punjab Technical Univercity
Indore04-2008
Diploma - Aviation
Diploma of Aviation
04-2006
Skills
- Pre-sales and post-sales
- Document management
- Customer relationship management
- Financial analysis
- CRM automation
- Problem solving
Timeline
Assistant Sales Manager( Pree Sales & Post Sales)
AD Properety Solution (Real Estate Marketing Firm)
10.2017 - Current
Counselor Cum HR Department
Trinity Institute of Technology Bhopal
01.2012 - 04.2014
MBA - HR Cum Marketing
Punjab Technical Univercity
Diploma - Aviation
Diploma of Aviation