Deepak

1. Make a new PNR on Amadeus, and issuance tickets, void, and fresh or exchange per customer requirements.
2. Working on emails sent by customers.

3. Distributions of work assignments among the team.
4. Helping TL in their responsibilities, such as productivity reports and head count.

1. Issuance of reservations on Amadeus, or Sabre.
2. Working on emails sent by customers.
3. Calls with customers or airlines in some cases.
4. Re-issuance of reservations on Amadeus or Sabre.
5. Providing floor support to all existing and new colleagues.

1. Working on reservations that were rejected from automation due to an error.

2. Call with airlines on some cases.

3. Working on sabre issuance and reissuance.

4. Provide training to new agents and help them with their work.

1. Make a PNR on Amadeus.
2. Book a flight using the company tool, also.