Results-driven HR and Operations Manager with expertise in vendor management and payroll administration. Led initiatives to enhance compliance and streamline financial processes, improving operational efficiency and team productivity. Committed to driving organizational success through effective performance management.
Managed payroll transactions, invoicing, and budgeting processes, reducing financial inconsistencies.
Provided HR policy support to employees, resolving inquiries to ensure compliance with regulations.
Maintained accurate employee records, facilitating timely processing of documentation.
Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Established performance metrics to monitor team productivity and effectiveness.
Conducted timely bank reconciliations by identifying discrepancies in uploaded statements.
Ensured accurate GST compliance through meticulous documentation,
Ensured compliance with all applicable laws, regulations, industry standards.
Manager
Dight International Chambers
Delhi
01.2022 - 05.2024
Coordinated HR functions, managing monthly salaries and processing [number] pay slips to ensure accurate and timely payroll delivery.
Managed payroll, transactions, invoicing, and budgeting to reduce financial inconsistencies.
Executed vendor setup and payments, managing operational expenses to streamline financial processes and ensure timely transactions.
Handled invoicing and payment collection, strengthening client relationships through timely and accurate transactions.
Maintained financial spreadsheets and databases with accuracy, ensuring reliable and efficient financial reference.
Responded to employee HR queries, ensuring timely and accurate resolution of HR-related issues.
Performed and clarified bank reconciliations and variances accurately and timely.
Prepared daily cash flow statements and managed [number] bank accounts to ensure accurate financial tracking and enhance operational efficiency.
Facilitated client meetings to advance manpower projects with NIC and NICSI, achieving the completion of initiatives and improving project delivery timelines
Coordinated office operations and implemented process improvements to enhance workflow efficiency, successfully managing [number] administrative tasks.
Assistant Manager
Luminous Infoways Pvt Ltd
Delhi
08.2020 - 01.2022
Managed day-to-day HR operations, increasing productivity and supporting employee progression, resulting improvement in team efficiency.
Managed client relationships with NIC, NICSI, and additional accounts, improving client satisfaction and retention.
Oversaw 100 manpower projects in government sector to improve service delivery.
Managed invoice processing for manpower services supporting over 1,000 personnel.
Handled all payment collection related to projects, streamlining processes and achieving a [number]% increase in payment efficiency.
Managed payroll, transactions, invoicing, and budgeting to decrease financial inconsistencies, enhancing overall financial accuracy.
Assisted Executive Leaders in decision-making procedures by creating daily reports to advise leaders on corrective actions and process improvements.
Prepared detailed documents and reports in administrative processes, streamlining workflow and reducing processing time by time.
Conducted employment verification and investigations for cases, ensuring compliance and timely resolution.
Executive Incharge
Indiabulls Consumer Finance Pvt Ltd
Gurgaon
08.2019 - 05.2020
Transitioned Non Dhani NACH registration process to a digital system via Flux, resulting in streamlined operations and improved efficiency by [number]%.
Managed NACH mandate registration and resolved [number] rejections, improving operational workflows.
Resolved [number] NACH-related banking queries promptly, achieving a [number]% improvement in response time.
Disbursed [number] new cases across offline and online platforms, enhancing case processing efficiency.
Ensured compliance for [number] mortgaged properties, facilitating streamlined operations and adherence to regulatory standards.
Processed [number] search reports-including Title, Valuation, CERSAI, and ROC-ensuring accurate and timely delivery to support due diligence efforts.
Prepared and published daily MIS of DOF EMI payments, ensuring accurate reporting for [number] transactions.
Managed reconciliation of all bank accounts and financial transactions, ensuring accuracy and timely completion for [number] accounts each month.
Managed the updating of EMI payment records, ensuring timely processing and accuracy for [number] transactions per month.
Education
M.B.A - Finance and HR
Subharti University
B.Com (Pass) -
C.B.S.E. Board
New Delhi
12th -
C.B.S.E. Board
New Delhi
10th -
C.B.S.E. Board
New Delhi
Skills
HR policy support
Compensation
Payroll administration
Employee relations
Performance Management
Vendor management
Resourcing Development
Financial management
Team leadership
Accomplishments
Reduced financial inconsistencies by 25% through effective budgeting and financial management.
Successfully processed over 100 vendor setups and payments monthly, maintaining 100% accuracy.
Achieved 98% compliance rate for government bids by preparing timely GEM tender documents.
Improved client relations with 200 businesses by enhancing invoicing and payment collections.