Deepak B
Summary
Dynamic professional with a proven track record at Tulip Interfaces, adept in Network Security Management, having expertise in technical support , configuration setup, trouble shooting and excelling in strategic solutions.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Network Consultant
Tulip Interfaces
07.2023 - Current
- Assisted in the development of disaster recovery plans , ensuring minimal impact on business continuity during unforeseen events.
- Developed customized solutions for clients based on an in-depth understanding of their business requirements and goals.
- Delivered tailored presentations to non-technical stakeholders, effectively communicating complex concepts in a clear manner.
- Optimized bandwidth usage with careful planning of network resources allocation for various applications.
- Technical Support - Configuring Lan and Wan routers for small and medium enterprises. Monitoring network and troubleshooting for errors. Worked on link down issues based on ticket issues
- Configuration of protocols and implementation based on customer requirements
- Relationship Building: Develop strong communication with strategic partners and collaborate with cross functional teams
- Product Feedback: Develop strong relationship with strategic partners and collect feedback with updates for information flow to management for product improvements and market requirements based on products and service
- Knowledge Sharing and Documentation : Contributing to internal knowledge bases, creating technical documentation, and sharing insights
- Collaboration and Communication: Collaborating with various cross functional teams
Assistant Marketing Director
Reshamandi
01.2023 - 07.2023
- Conducted market research to identify customer needs and preferences.
- Generated leads and elevated sales performance by implementing targeted email marketing strategies.
- Developed compelling presentations that showcased marketing achievements to stakeholders.
- Collaborated with graphic design teams to create visually appealing promotional materials that captured target audience attention.
- Managed budgets, allocated resources, and monitored ROI to drive cost-effective marketing initiatives.
- Enhanced brand visibility by developing and executing innovative marketing campaigns.
- Organized impactful trade show events, fostering meaningful connections with potential clients and partners.
- Increased customer engagement through effective social media management and content creation.
- Conducted ongoing performance evaluations of marketing campaigns, adjusting tactics as needed based on real-time results analysis.
- Created and managed marketing budget, ensuring maximized ROI.
- Directed 70+ marketing managers and performed performance evaluations.
Proprietor
The Topi Culture
10.2020 - 01.2023
- Developed a loyal client base by consistently delivering exceptional service and cultivating long-term relationships.
- Analyzed market trends to identify opportunities for expansion and diversification in the industry.
- Developed and managed relationships with vendors and suppliers.
- Improved company reputation by consistently delivering top-quality goods/services while maintaining excellent customer support.
- Boosted sales through effective merchandising strategies and attractive store displays.
- Entered income and expense details into business databases to track purchases and address variances.
- Increased customer satisfaction by providing personalized service and addressing clients'' needs.
- Optimized team hiring, training, and performance.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed finances, budgeting, and forecasting to optimize business growth and profitability.
- Mentored staff members, fostering professional development and enhancing overall team performance.
Senior Marketing Manager
Alok Industries Ltd (Reliance Group Of Companies)
08.2019 - 10.2020
- Managed a team of marketing professionals, resulting in increased productivity and project success rates.
- Established a consistent brand identity across all channels, including print, digital, and social media platforms.
- Managed vendor relationships effectively to ensure timely delivery of products/services while maintaining budget constraints.
- Implemented data-driven decision making by using analytics tools to track campaign performance and adjust strategies accordingly.
- Coordinated trade show appearances, ensuring maximum brand exposure and lead generation.
- Developed strategic partnerships with complementary brands for co-marketing initiatives that expanded market share significantly.
- Streamlined internal communication processes within the department, improving overall efficiency and project completion times.
- Collaborated with sales teams to develop targeted materials for prospective clients, resulting in higher conversion rates.
- Oversaw public relations efforts, securing press coverage from leading industry publications and outlets.
Assistant General Manager of Marketing
Hindoostan Mills Ltd
03.2015 - 08.2019
- Provided clear communication of expectations and progress updates to executive leadership on a regular basis, maintaining stakeholder buy-in throughout projects'' lifespan.
- Led the development of innovative marketing materials for product launches and promotions.
- Attracted top-tier talent by developing an employer branding strategy that showcased company culture.
- Spearheaded strategic partnerships with complementary businesses for mutually beneficial co-marketing opportunities.
- Implemented data-driven decision-making processes to optimize marketing spend and ROI.
- Conducted thorough market research to inform competitive positioning and product development decisions.
- Managed cross-functional teams to execute successful product launches, achieving sales targets.
- Streamlined marketing processes for improved efficiency and reduced costs.
- Championed the integration of cutting-edge technology tools into the overall marketing strategy, enhancing campaign effectiveness.
Senior Marketing Manager
Morarjee Textile (Ashok Piramal Group)
07.2012 - 03.2015
- Managed a team of marketing professionals, resulting in increased productivity and project success rates.
- Established a consistent brand identity across all channels, including print, digital, and social media platforms.
- Managed vendor relationships effectively to ensure timely delivery of products/services while maintaining budget constraints.
- Implemented data-driven decision making by using analytics tools to track campaign performance and adjust strategies accordingly.
- Improved return on advertising spend by reallocating budget to high-performing channels based on data analysis results.
- Led a rebranding initiative that resulted in improved consumer perception and increased sales revenue.
- Analyzed market trends to identify new opportunities for business growth and expansion.
- Managed social media accounts for clients, generating interest for existing and upcoming product or service releases.
- Developed and implemented successful digital marketing campaigns to drive customer engagement and increase brand awareness.
- Maximized email marketing effectiveness by segmenting lists, personalizing content, and monitoring key performance indicators.
Marketing Manager
Arvind Ltd
08.2010 - 07.2012
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
- Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Worked with graphic designers and writers to establish theme and tone for content.
- Optimized website content for improved search engine rankings and increased web traffic.
- Developed creative briefs for internal designers, ensuring alignment with overall marketing objectives and brand guidelines.
Supervisor of Operations
Arvind Ltd
01.2007 - 01.2008
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
Education
Cisco Certification - Cisco Certified Network Associate
APC Learning Solutions
Bengaluru, IndiaMBA - Marketing
Gujarat University
AhmedabadBachelor of Technology - Textiles & Fashion
Veer Narmad South Gujarat University - SCET
Surat, IndiaSkills
- Network Troubleshooting
- Unified Communications
- Testing and troubleshooting
- Network Security Management
- Training and Mentoring Abilities
- Network Monitoring Tools
- Technical Documentation Creation
- Customer Support Excellence
- Wireless Networking
- End-user support
- Digital Marketing
- Strategic Planning
- Marketing campaign development
- Analytics and SEO
- Advertising Campaigns
- Brand positioning
- Market planning and execution
- Competitive Analysis
Accomplishments
- Successfully configured small and medium network in start-up organizations
- Expertise in trouble shooting and techincal customer support
- Generated Business of 300+ crores by supporting sales teams with 13000 leads through various modes of marketing activities
- Created strong marketing team of professionals to achieve 100x growth in tenure of 3 months
Certification
- CCNA - Cisco Certified Network Associate
Hobbies
- Stamp Collection
- Technology Updates
- Exploring new places Pan India and Abroad
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Gujarati
Bilingual or Proficient (C2)
Marathi
Intermediate (B1)
Timeline
Network Consultant
Tulip Interfaces
07.2023 - Current
Assistant Marketing Director
Reshamandi
01.2023 - 07.2023
Proprietor
The Topi Culture
10.2020 - 01.2023
Senior Marketing Manager
Alok Industries Ltd (Reliance Group Of Companies)
08.2019 - 10.2020
Assistant General Manager of Marketing
Hindoostan Mills Ltd
03.2015 - 08.2019
Senior Marketing Manager
Morarjee Textile (Ashok Piramal Group)
07.2012 - 03.2015
Marketing Manager
Arvind Ltd
08.2010 - 07.2012
Supervisor of Operations
Arvind Ltd
01.2007 - 01.2008
Cisco Certification - Cisco Certified Network Associate
APC Learning Solutions
MBA - Marketing
Gujarat University
Bachelor of Technology - Textiles & Fashion
Veer Narmad South Gujarat University - SCET