Deepak BP
Bengaluru,KA
Summary
Dedicated professional seeking a challenging role in Travel/Immigration/Compliance Industry, to provide value-added services and user-friendly solutions to achieve business strategic goals of the organization.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Executive - Visa Management
Tata Consultancy Services Limited
11.2022 - Current
- Managing the overall process of visa stamping for US & Non-US visas for TCS Bangalore Branch (Business, Work permit & Dependents visa stamping)
- Global Work Permit stamping management (Major focus covers to USA-L1I/L1B, H1B & B1/B2.
- Updating employees with their Visa status, answering the applicant’s queries, and answering the employee emails and calls.
- Educating and analyzing employee’s eligibility criteria for applying Work permit and Business visas.
- Responsible for vendor management, conducting Internal audit and MIS reporting.
- Developed comprehensive knowledge of diverse visa requirements, providing accurate guidance to Associates.
- Implemented organizational systems for tracking visa applications, increasing efficiency and reducing processing times.
- Handled high-pressure situations with professionalism and composure, effectively resolving client concerns.
TRAVEL COUNSELLOR
American Express Global Business Travel
06.2022 - 11.2022
- Part of business travel desk.
- Helping companies with their needs of business travel and work permit/dependent visa stamping and navigate any issues with visa delays to meet their timelines.
CORPORATE TRAVEL EXECUTIVE
Thomas Cook India Limited
12.2015 - 06.2022
- Handled the overall process of Global Mobility(Visa Stamping part), responsible for complete visa enablement.
- Responsible for Vendor management, Led end-to-end implementation for a major project, handling travel arrangements for 2000 employees(Asian Paints Group).
- Updating employees with their Visa status, answering the applicant’s queries, and answering the employee emails and calls.
- Managed invoices from vendors to assist accounting department in reducing annual expenses.
- Streamlined back office processes by implementing efficient document management systems and reducing manual tasks.
- Increased customer satisfaction by addressing concerns promptly, offering solutions, and maintaining a professional demeanor at all times.
Education
Bachelor of Commerce - Accounting And Finance
Vivekananda First Grade Degree College
Bangalore05.2015
Skills
- Visa Document Verification
- Application processing
- Visa management with OFCs
- Travel industry knowledge
- Visa and Immigration Processes
- International Relocation Support
- Application Review(Quality Check)
- MS Excel, MS Outlook, Microsoft Tools and SharePoint
- Customer Service Management
Certification
ACE Level 1 PROGRAM certificate
Accomplishments
Awards / Achievements
Roll of Honor (Best employee of the year)
January 2018
Pride Award x 2 (Thomas Cook India Limited)
June 2018
Timeline
Executive - Visa Management
Tata Consultancy Services Limited
11.2022 - Current
TRAVEL COUNSELLOR
American Express Global Business Travel
06.2022 - 11.2022
CORPORATE TRAVEL EXECUTIVE
Thomas Cook India Limited
12.2015 - 06.2022
Bachelor of Commerce - Accounting And Finance
Vivekananda First Grade Degree College
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