Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Deepak Chaudhary

Program Manager
Noida

Summary

Customer-focused professional with successful over13-year career IT/Telecom sector. skilled in working under pressure and adapting to new situations and challenges to best enhance organizational growth meeting company goals utilizing consistent and organized practices.

Overview

15
15
years of professional experience
7
7
years of post-secondary education
4
4
Certifications

Work History

Program Manager

Integer Telecom Services Pvt. Ltd.
Noida
07.2021 - Current
  • Responsible for Software development, Mobile Application development, Data Migration and Data Integration of a large, complex multi-local and international team.

· Managing Software Development Project based on Agile, Scrum, Kanban, and Hybrid Methodology as Scrum Master, facilitator, communicator to improve information exchange between Product and Development team for complete Software Development Life Cycle (SDLC).

· Delivered over 20 Releases in a Rapid Delivery model with incremental features to production managing an agile team over 20 Software Engineers, Quality assurance testers, Data Engineers and Business Analysts.


  • Developing Project goals support business objectives as well as execute plan to meet these goals and delivering presentation to customer and internal higher-level Management.
  • Responsible for Program Management, Resource Management (Remote and Field), Vendor Management, Stakeholder Management, Quality Management, Risk Management and managing Software/tools development.

· Delivered products with high efficiency and low infrastructure cost, resulting in increased revenue and customer satisfaction.

· Working with Product Owners, development team, and sponsors in devising strategy, setting objectives, daily Scrum, performance reviews, process improvement to achieve technical and business objectives.

· Collaborate with Tech leaders, UX designers, Product managers and Business Analyst to deliver the program roadmap.

· Identifying innovative solutions to project deadlocks and resolving issues and constraints through consensus and sound judgment there by achieving both tactical & strategic goals.

· Work closely with business and operations leadership, including executive leadership, to define the product and provide updates on the program.

· Interviewing, hiring, and developing personnel and oversee resource allocation to ensure appropriate business and staff development goals are met.

· Breakdown and organize the program into manageable pieces that can be delegated or individually owned.

· Identify risks, develop a risk mitigation plan and gain buy in from stakeholders.

Project Delivery Manager

Nokia Solutions & Networks Pvt. Ltd. (CSS Corp.)
Noida
07.2019 - 06.2021
  • Assessed and analyzed customer requirements to develop effective IT project plans.
  • Identifying innovative solutions to project deadlocks and resolving issues and constraints through consensus and sound judgment there by achieving both tactical & strategic goals.
  • Drive the status and reporting structure in a manner that is consistent with both Agile principles and the needs of the program.
  • Create and communicate the E2E launch strategy, status and risk to Director, Vice President level stakeholders.
  • Partnered with project team members to identify and quickly address problems and implemented corrective and preventive action.
  • Managed various IT projects to meet deadlines and customer requirements and implemented best practices to drive quality IT project delivery.
  • Interacted with customers and clients to identify business needs and requirements.
  • Leveraged project management processes and tools to define and execute projects.

Deputy Manager

Reliance Jio Infocomm. Ltd.
Mumbai
05.2018 - 06.2019
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Managed Wi-Fi Access points in CISCO Wireless Controller and resolving network issues for end users.
  • Ensuring proper configuration and Speed testing of Wi-Fi Access Point (Such as CISCO, MOJO, Ruckus, Airspan & Samsung) and performance testing of sites.
  • Responsible for Planning, Scheduling, and implementation (Project Database Management- Daily Progress Status Report, Project Plan, Daily Plan Vs Actual report, Daily Dashboard, Meeting’s Agenda & MOMs etc).
  • Responsible for defining timelines & goals of project and Setting weekly/ Monthly Target for each state as per SOW and supporting them to achieve defined target.
  • Coordinating with states team for Installation, Integration, Field HOTO, NOC HOTO, ATP11B & RFS regarding Wi-Fi & Small Cell Sites deployment and issues.

Field Manager

NOKIA Solutions & Networks Pvt. Ltd. (Evolve Tech.)
Gurgaon
06.2015 - 05.2018


  • Coordinated and scheduled field personnel to cover operations throughout assigned regional area.
  • Coordinating with Operator (Bharti Airtel), Tower Companies (Indus, Infratel, ATC/VIOM), Vendors and various circles regarding Site issues, Integration, SCFT, Physical AT, Soft AT, RFS of NodeB, LTE (FDD/ TDD), Microwave sites and for every event & provide solution for long term issues.
  • Responsible for setting goals for circles to achieve weekly target & Monthly deployment plan as per AOP target.
  • Responsible for Planning, Scheduling, and implementation (Project Database Management- Daily Progress Report, Project Plan, Daily Plan Vs Actual report, Daily Dashboard, Meeting Minutes etc.
  • Familiar with Nokia Software tools like Nokia NetAct, RIOT, e911 and other tools.
  • Managing material reconciliation, PAC signoffs tracking and communicating with finance team for invoicing.Developed and implemented processes and strategies to achieve operational goals.
  • Prepared operational budget and directed proper utilization of company resources to meet objectives.
  • Predicted and resolved operational bottlenecks, supply and tool shortages.
  • Performed quality control inspections on phases of field operations.

Sr. Integration Engineer

HUAWEI Telecommunications Pvt. Ltd.(Quess Corp.)
Mysore
06.2014 - 05.2015

Responsibilities: Operator - Bharti Airtel

  • Recommended system modifications to improve efficiency, reliability and performance.
  • Coordinating with Vendors/ customers regarding site issues and report preparation for Sites.
  • Responsible for Installation, Integration and Testing of 3G/LTE (HUAWEI 3900) & Microwave sites.
  • Proper knowledge of handling WEB LMT and WEB LCT tool.
  • Dropping E1’s point to point and point to multipoint & Configuration of RTN910, RTN950 & RTN980.
  • Up gradation of BTS sites for better network performance.
  • Migration of Ericsson TN to Huawei RTN and ODU & Microwave antennas.
  • Rectification of internal/external alarm & make site ready for PAC/ FAC.
  • Attended meetings and took on leadership role as point of contact or stakeholder for projects.

TI Engineer

ZAMIL Infrastructure Pvt. Ltd.
Kathmandu
02.2012 - 04.2014
  • Conducted research to test and analyze feasibility, design, operation and performance of equipment, components, and systems.
  • Operation & Maintenance of ZTE BTS (RBS1800 series macro & micro, outdoor & indoor BTS)
  • Rectify the faults in BTS, Microwaves and other transmission equipment.
  • Generation site TSSR, PAC and other reports as per requirements.
  • Measurements of VSWR using site Master& make site ready for PAT/PAC.
  • Responsible for Integration, Installation, Testing and fault rectifications of BTS & Microwave sites.
  • Commissioning of Microwave equipment’s for PCM links with 1+0 and 1+1 configuration.
  • Set antenna polarization & achieve RX level as per FLER.
  • Worked with Field Engineers to troubleshoot Installation/Antenna configuration & connectivity issues.

BTS Engineer

Xian Communication Pvt. Ltd.
Biratnagar
12.2008 - 06.2010
  • Performed telecommunication and networking business evaluations and initiated improvements to operational efficiency of network.
  • Responsible for external alarm troubleshooting, NMS, and rectifications from Field end.
  • Measurements of VSWR using site Spectrum Analyzer & make site ready for PAT/PAC.
  • Interaction with NOC, BSC and transmission team for setting up Network as per requirements.
  • TSSR Report preparation for all assigned sites for Integration, Validation & Submission.
  • ZTE BTS (RBS1800 series macro & micro, outdoor & indoor BTS) installation & Commissioning.
  • Microwave alignment & Point to Multipoint E1 Connections along with punch points rectifications.
  • Setting various alarms including DG (Rectifier alarm, Power alarm, BTS alarm, DG EMS etc.)

Education

Master of Theology - Electronics And Communication Engineering

Jaipur National University
Jaipur
06.2010 - 08.2012

Bachelor of Engineering - Electronics And Communication Engineering

Cosmos College of Engineering And Management
Kathmandu
07.2004 - 11.2008

Skills

Strategic planning

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Certification

PMI-ACP

Work Availability

monday
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evening
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Timeline

PMI-ACP

05-2023

Program Manager

Integer Telecom Services Pvt. Ltd.
07.2021 - Current

Project Delivery Manager

Nokia Solutions & Networks Pvt. Ltd. (CSS Corp.)
07.2019 - 06.2021

PMP

04-2019

Scrum Certification

03-2019

Deputy Manager

Reliance Jio Infocomm. Ltd.
05.2018 - 06.2019

CCNA R&S

01-2018

Field Manager

NOKIA Solutions & Networks Pvt. Ltd. (Evolve Tech.)
06.2015 - 05.2018

Sr. Integration Engineer

HUAWEI Telecommunications Pvt. Ltd.(Quess Corp.)
06.2014 - 05.2015

TI Engineer

ZAMIL Infrastructure Pvt. Ltd.
02.2012 - 04.2014

Master of Theology - Electronics And Communication Engineering

Jaipur National University
06.2010 - 08.2012

BTS Engineer

Xian Communication Pvt. Ltd.
12.2008 - 06.2010

Bachelor of Engineering - Electronics And Communication Engineering

Cosmos College of Engineering And Management
07.2004 - 11.2008
Deepak ChaudharyProgram Manager