Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Deepak Dogra

Deepak Dogra

Watford London

Summary

A Forward-thinking professional with an excellent track record of working in both IT product and service-based organizations. Citrix Cloud Engineer with experience in designing, implementing, and managing Citrix environments. Proficient in cloud-based solutions, virtualization technologies, and network infrastructure Remote Infrastructure Management Azure AVD, Scripting, Certified in AWS/GCP with extensive Application Development, Data Engineering, and DevOps skills on the cloud. A very good track record of leading a large team of IT professionals. Possessing niche skills and cutting-edge technologies with a proactive history of providing solutions and delivering value to the business in various domains including telecom, retail, banking, and investment industries

Overview

12
12
years of professional experience
1
1
Certification

Work History

Consultant

HCLTech
12.2021 - Current
  • Working as Cloud consultant while leading infrastructure provisioning, App migration and data platform unit from IMS's (Infrastructure Management Services) side
  • Designed and implemented Azure Virtual Desktop (AVD) included FSLogix Profile containers, Scaling plan, and advanced AVD monitoring and dashboards.
  • Deploying new session hosts in existing hostpools via Terraform.
  • Designed and implemented strategies for autoscaling AVDs during high/low load.
  • Creating, updating and managing AVD images.
  • Administering FSlogix User Profile Management for AVD Environment
  • Administering AVD patching with Intune
  • As part of various enterprise architecture teams including VM working group, Data working group and IAC group I am responsible for defining and implementing strategies and standards at org level
    Working as primary contact from IMS side for App migration and Data platform unit while gathering customer's requirements and providing solutions as per the recommended best practices by Google and Microsoft while following the organization's standards
  • Delivered infrastructure for 18 go-live apps within a year which includes various complex infra set up and latest tools and technologies including GCP VMs, MIGs, CloudSQL, BigQuery, Dataproc cluster, Cloud load balancer, Cloud Armor, Cloud Storage, Filestore, Cloud KMS, Pub/Sub, Azure VMs, Azure Virtual Desktops
    Set up infrastructure for Splunk enterprise in both production and non-production environments
  • Migrated Terraform Opensource to Terraform Enterprise
  • Developed various Terraform enterprise modules including CloudSQL, Dataproc Cluster, BigQuery, Cloud Armor, Cloud load balancer, and Cloud Storage as per organization standard
  • Defined various RBACs and implemented IAM in both Azure AD and GCP for all migration projects
  • Owning and managing Backup and DR strategy for organization from IMS side where I on-boarded all applications back up in Actifio GO and centralized GCP Backup and DR Service single-handedly
    Defined CloudSQL migration strategy and Implemented solutions for various problem statements
  • Lead Organization's Zonal Separation strategy (A new strategic data center separation approach agreed upon with Google and client) from IMS side where we migrated 80% workload to date satisfying zonal separation policy
  • I performed lot of HA and DR testing for business applications before go-live
  • I performed migration of various GCP components including VMs, Storage Buckets, CloudSQL and filestore
  • Worked on implementing APIGEE for one of the business applications
  • Performed failover testing and set up read replica for CloudSQL before go-live of few business applications
  • Defined strategy and implemented cross-project and cross-region migration of GCP Filestore.

Senior Associate Technology, L1

Publicis Sapient
08.2016 - 12.2021
  • Preparing HLD and LLD for Citrix environment for new implementations. Capacity planning to better design hosting infrastructure for an optimized delivery of Desktops & applications.
  • Architect and deploy Citrix Virtual Apps and Desktops in cloud environments (Azure).Manage Citrix ADC (NetScaler) for load balancing and secure access.
  • Automating Azure virtual desktop scaling and image management using Powershell and Terraform
  • Adept at troubleshooting and optimizing system performance to ensure seamless user experiences.Key SkillsCitrix Technologies: Citrix Virtual Apps and Desktops
  • Assessment of large-scale implementation of Citrix & AVD landscapes and provide service improvement plans
  • Citrix cloud setup and Azure cloud services
  • Migrated Citrix on Prem Virtual Apps and Desktops 7.19 to CVAD.
  • Working on Google Cloud Platform Services – GCE, IAM, Google Cloud Storage, Google Cloud Networks and Google Cloud Management tools
  • Creating & launching Google Compute Engine instances using Windows Servers, Linux
  • Using IAM extensively for creating roles, users, groups and implementing MFA to provide additional security to GCP accounts and its resource
  • Creating Google Cloud storage buckets and managing policies for Google Cloud Storage buckets
  • Managing & maintaining IAM policies for organizations in Google Cloud to define groups, create users, assign roles and define rules for role-based access to GCP resources
  • Developing snapshots and Google Cloud Compute Engine of the instances for back up and creating clone instances
  • Leading systems routine back up, scheduling jobs, enabling system logging & networking logging of servers for maintenance
  • Extending technical support by troubleshooting day-to-day issues with various servers on different platforms
  • Providing VPC solutions in Google Cloud with help of networks, security groups, Public and private network configurations
  • Deploying builds to production and work with the teams to identify and troubleshoot any issues
  • Worked on streaming-processing of impacted customer data due to order and auto-refill failure using Dataflow and Pub/Sub
  • Created GKE cluster and re-platformed on-premises microservice based application and migrated that to the GKE cluster
  • Provisioned Dataproc cluster, BigQuery, Cloud Composer, BigQuery, AI platform using Terraform
  • Set up CI/ CD pipelines for a lot of applications using GitLab
  • Worked on systems design, feasibility and cost studies and recommended cost-effective cloud solutions
  • Worked on various performance improvement using code optimization, query optimization, and infra auto-scaling
  • Performed performance and load testing of a critical business application using Gatling
  • Worked on migrating the business applications from on-prem Data Centre to Google Cloud Platform as well as implementing proxies for API endpoints using APIGEE via Infrastructure as Code (IaC)
  • Set up Splunk for one of the applications and created dashboards, alerts and reports using Splunk query language
  • Set up AppDynamics for applications
  • Created health-rules, policies and alerts configuring various notification tools like Zapier, Slack, Emails and PagerDuty
  • Did a POC and set up PagerDuty on an organizational level
  • Configured services, Incident priority/ routing, teams and events management, schedules, escalation matrix and notifications
  • Created self-healing scripts for various health rules violation of infrastructures and applications
  • Involved in various major incidents, RCA calls and post-mortem reports
  • Monitored and reported on service level objectives for given applications services
  • Worked with business and product owners to establish key performance indicators.

IT Engineer

USoft Technologies
06.2015 - 07.2016
  • Worked on the profile of IT Engineer
  • Automated various manual tasks by shell script like daily DB backup, DB reset/ refresh for QA environments.
  • Responsible for troubleshooting issues and summarizing them into a weekly report for management.

Associate Engineer

HCL Comnet
07.2012 - 06.2015
  • Worked on profile of IT engineer
  • Worked with one of the biggest telecom service providers of US for Order Management System (OMS) for the various telecom multimedia offerings
  • Researched, designed, and implemented scalable applications for data extraction, analysis and retrieval of sales offer using Data Hub which provides a rich environment for data modernization
  • Worked with the team creating the module of recommendations for user as a part of sales offer.

Education

BCA -

Dr. CV Raman University
Khandwa Madhya Pradesh

Skills

  • Citrix cloud
  • Citrix DaaS
  • GCP
  • AWS
  • Azure
  • Terraform
  • Kubernetes
  • CI/CD
  • Docker
  • Python
  • Packer
  • SQL
  • Ansible
  • Windows
  • Linux
  • Splunk
  • BigQuery
  • Dataflow
  • Cloud Dataproc
  • Cloud Composer
  • Dynatrace
  • Git
  • Bitbucket
  • Cloud function
  • Pub/Sub

Certification

  • AWS – AWS Certified Solution Architect
  • GCP - Google certified associate cloud engineer

Languages

Hindi
Proficient
C2
English
Bilingual or Proficient (C2)

Timeline

Consultant

HCLTech
12.2021 - Current

Senior Associate Technology, L1

Publicis Sapient
08.2016 - 12.2021

IT Engineer

USoft Technologies
06.2015 - 07.2016

Associate Engineer

HCL Comnet
07.2012 - 06.2015

BCA -

Dr. CV Raman University

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Deepak Dogra