Deepak Edathodi
Calicut
Summary
Quality Assurance Professional experienced in Manual and Automation Testing, Test Management, and Quality Engineering within Insurance domain. Delivered high-quality results through leadership of QA teams, development of scalable automation frameworks, and collaboration with stakeholders in Agile environments. Received multiple awards for contributions to automation innovation and client satisfaction.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Quality Assurance Lead
Tata Consultancy Services (TCS)
Kochi
01.2019 - 08.2026
- Achieved 100% Customer Satisfaction Index through rigorous quality assurance practices, directly contributing to client retention.
- Led QA teams for multiple insurance applications, achieving comprehensive test coverage and enhancing product reliability.
- Designed and implemented automation suites reducing manual regression effort.
- Delivered high-quality releases with improved customer journeys via cross-browser testing.
- Developed reusable frameworks, saving clients significant annual costs.
- Mentored junior analysts, delivering training on automation tools and insurance domain knowledge, fostering team skill development.
- Honoured with awards for outstanding contributions to software quality and technical innovation.
- Consistently met sprint commitments in Agile environments.
Senior Test Engineer
SFO Technologies
02.2017 - 11.2018
- Executed functional, integration, regression, and system testing to ensure software quality and reliability.
- Supported automation initiatives, enhancing testing efficiency and contributing to continuous quality improvements.
- Identified, documented, and reported bugs, working closely with developers to facilitate swift resolutions.
- Analysed test results, documented software defects, and reported findings to development teams for timely resolution.
- Conducted thorough regression testing on new software releases, minimising bugs and improving user experience.
Senior Software Engineer
Paycommerce Solutions
08.2015 - 01.2017
- Executed end-to-end testing, enhancing automation processes.
- Collaborated with stakeholders to clarify and validate business requirements.
- Resolved Jira tickets with comprehensive bug fixes.
- Mentored junior software engineers, providing guidance on coding standards, best practices, and professional development.
- Developed and implemented new software applications, enhancing company productivity and client satisfaction.
Senior Test Engineer
Tech27 Systems Pvt. Ltd.
03.2011 - 03.2015
- Executed manual and automated testing activities to ensure software quality and functionality.
- Created and maintained comprehensive test cases, scenarios, and defect reports to facilitate effective issue resolution.
- Identified, documented, and reported bugs, working closely with developers to facilitate swift resolutions.
- Analysed test results, documented software defects, and reported findings to development teams for timely resolution.
- Conducted thorough regression testing on new software releases, minimising bugs and improving user experience.
Education
MCA -
IGNOU
India01-2016
PGDCA -
IGNOU
India01-2014
B.Sc. - Computer Science
University of Kerala
01-2011
Diploma in Computer Hardware & Network Maintenance -
LBS Centre
01-2006
Skills
- QA Leadership
- Test Strategy & Planning
- Agile & Scrum
- Automation frameworks
- Selenium WebDriver
- Playwright
- REST Assured
- BDD Cucumber
- Postman
- API Testing
- Functional testing
- Regression Testing
- Regression
- Database
- Cross-Browser
- Programming: Java
- JavaScript
- TypeScript
- Jenkins CI/CD
- Azure DevOps
- Maven
- Git
- Pipelines
- Defect Management
- Root Cause Analysis
- Stakeholder Management
- JIRA management
- HP ALM
- HP ALM
Certification
- Microsoft Certified: Azure Fundamentals (AZ-900)
- ISTQB Foundation Level
- ISTQB Advanced Level Test Automation
Custom
- Technical Excellence Award - TCS
- Star of the Month - TCS
- Gold & Silver Star Awards - Client Recognition
- Contextual Master Title - Automation Framework Development
Timeline
Quality Assurance Lead
Tata Consultancy Services (TCS)
01.2019 - 08.2026
Senior Test Engineer
SFO Technologies
02.2017 - 11.2018
Senior Software Engineer
Paycommerce Solutions
08.2015 - 01.2017
Senior Test Engineer
Tech27 Systems Pvt. Ltd.
03.2011 - 03.2015
MCA -
IGNOU
PGDCA -
IGNOU
B.Sc. - Computer Science
University of Kerala
Diploma in Computer Hardware & Network Maintenance -
LBS Centre