Deepak Emmanuel
IT/SaaS Sales Professional
Hyderabad
Summary
Dedicated IT sales professional with history of meeting company goals by utilizing consistent and organized practices. Striving to deliver real world solutions relevant to business & create sustainable value. Experienced professional with international experience in developing innovative sales strategies, analyzing business markets and managing high-profile client relationships. Diversified background with understanding of technology and its application in business scenarios. Well versed in intercultural communication and business practices while working with teams in India, UK, Ireland & Morocco.
Overview
8
8
years of professional experience
Work History
Senior Partner Account Manager
Dell Technologies
03.2022 - Current
- Handling a complex portfolio of Data Centers and Cloud Providers with an endgame of identifying and subsequently replacing their vendors of choice for compute, storage and networking with Dell Technologies portfolio
- Responsible for achieving > $50M per half with a complex account base of top tier partners and global SI's
- Identifying key decision makers and key criteria.
- Collaborate with pre-sales to design cost efficient solutions to win more opportunities for Dell Technologies
- Identify account level issues and leveraging various stakeholders to trouble shoot issues
- Driving overall account growth, profitability and customer NPS across Dell Technologies
- Ability to influence decision makers, key stakeholders and senior/CEO profiles to influence the customer’s buying proces
Partner Account Manager
Dell Technologies
06.2018 - 03.2022
- Coordinated sales activities with partners to minimize channel conflict and maximize revenue potential.
- Responsible for achieving > $ 5 M per half with the authorized partner account base
- Evaluated potential partnership opportunities based on strategic fit and revenue potential, ensuring alignment with company objectives.
- Developed joint business plans with partners, resulting in increased revenue and market share.
- Used environmentally-conscious marketing strategies for traditional products.
- Proactively doing the account planning that assesses, clarifies, and validates the partner needs on an ongoing basis.
- Projecting Sales outlook to management and maintaining Sales Force hygiene
- Elevating Partners to Metal Partner category by helping them increase their Dell Technologies overall spend and helping them meet qualifying criteria by Holding QBR with Partners.
- Drive initiatives for process excellence
- Driving overall account growth, profitability and customer NPS across Dell Technologies
- Ability to influence decision makers, key stakeholders and senior/CEO profiles to influence the customer’s buying process.
Customer Service Associate
Dell Technology
11.2016 - 06.2018
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Created and maintained detailed database to develop promotional sales.
- Assisted in the development of new customer service protocols to improve overall performance metrics.
- Streamlined communication with clients for improved service experiences and increased loyalty.
- Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
Education
B-Tech - Computer Science Engineering
Jawaharlal Nehru Technological University
Hyderabad, India 04.2001 -
XIIth - Math's , Physics, Chemistry
Narayana Junior College
Hyderabad, India 04.2001 -
Xth (CBSE) -
Kendriya Vidyalaya ODF
Hyderabad, India 04.2001 -
Skills
- Channel Partner/Key Account/Distribution Management
- Sales/Business Development
- Account and Sales Planning
- Pipeline Management/ Sales Forecasting
- Stakeholder Management
- Scaling GTM, Loyalty & Incentive Program Strategy
- Account retention/Growth
- Communication and Collaboration
Accomplishments
- Best Inside partner account manager for Q2FY20 – DELL INTERNATIONAL SERVICES
- Team contributor award for FY19Q2- DELL INTERNATIONAL SERVICES
- Got a Letter of Appreciation as a best event manager in college St. Martin’s Engineering College – Head of the Events in Technology Awareness Month
Timeline
Senior Partner Account Manager
Dell Technologies
03.2022 - Current
Partner Account Manager
Dell Technologies
06.2018 - 03.2022
Customer Service Associate
Dell Technology
11.2016 - 06.2018
B-Tech - Computer Science Engineering
Jawaharlal Nehru Technological University
04.2001 -
XIIth - Math's , Physics, Chemistry
Narayana Junior College
04.2001 -
Xth (CBSE) -
Kendriya Vidyalaya ODF
04.2001 -
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