Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Projects
Timeline
Generic

Deepak Jose Konkoth

Bangalore

Summary

SOLUTION ARCHITECT |PROJECT MANAGEMENT| FUNCTIONAL CONSULTANT Significant years of experience in IT industry, with good exposure in managing IT project life cycle as Project Manager. Project Management (Agile, Scrum, Waterfall).Worked as Service manager for application support and Ticket & SLA handling Has performed the role of Business Analyst, Application support lead, Major Incident management, Onsite coordinator, and Project/Program Manager. Complete Project Management Life Cycle (Initiation, Planning, Execution and Closure) and Agile methodology. Proven ability to deliver high quality IT services on schedule & budget. SOW creation, new Proposals and Pre-Sales activities. Experience in Retail domain, Pharma domain, Telecom and Banking domain on various technologies. 3 Years onsite (US) working experience. Customer handling and offshore coordinator. Azure, AWS and ITIL Certifications Good knowledge on Functional role, working as Senior BA. Creation of BRD, User Stories, Use case and User Journey Worked with DXC Digital teams for POC preparations for clients Participated in CMM Level 5 Audit. In depth knowledge & experience in Cost Management, Time Management and Risk Management Customer Succession management for DXC Asia Sales Team for pre sale Currently managing projects from India. Team reporting from different Global Geographies and Interacting with Client on different time zones. Managed Integration projects with multiple technology and multiple Vendors Cloud Mainframe modernization. Architect for Migration projects- Mainframe to Azure. Mainframe to Windows/Unix Proven track record of successfully leading large scale mainframe modernization projects with DevOps methodology Expertise in rehosting, refactoring, encapsulation and data migration combined with strong leadership and project management skills. Experience in Mainframe Technology (Cobol,DB2, VSAM , JCL ,IMS DB/DC,Telon,4GL,Zowe and CICS)and in Unix/ J2EE/ XML/ Oracle/ ALDEA/MS Project Plan/Visio/JIRA /EDI Gentran/Business Objects/Azure/Salesforce /Tableau/Google Cloud Platform/Big Query. Agile - SCRUM, Jira GitHub, Remedy, Service Now, HP Service Manager/Jenkins DevOps Mainframe Modernization strategies Cloud Platforms (AWS, Azure)

Overview

10
10
years of professional experience
1
1
Certification

Work History

Service Delivery Manager

Zurich
Bangalore
04.2015 - Current
  • Company Overview: Currently working for Insurance Giant Zurich as Service Delivery Manager
  • Managing the infra projects on Vulnerability Patching on Applications servers
  • Managing the infra projects on Vulnerability Patching on Applications servers
  • Responsibilities delivery and budgeting
  • Currently working for Insurance Giant Zurich as Service Delivery Manager
  • Managing the infra projects on Vulnerability Patching on Applications servers

Project Manager

AHOLD
Boston
  • Company Overview: AHOLD, US Retail company
  • Application support
  • Ticket request handling from customers
  • Incident management
  • Stabilizing the applications
  • Working with development team for enhancements and with other stakeholders
  • Execution of data correcting process to stabilize the application
  • Creating SOPs for application support
  • AHOLD, US Retail company

Key Account Management (KAM)

Dr Reddy Labs
  • Company Overview: DRL is supplier for Generic medicines for Pharma Giants in North America
  • Creation of BRD, User Stories, Use case and User Journey
  • Requirement gathering and Tool JIRA used for tracking the progress
  • DRL is supplier for Generic medicines for Pharma Giants in North America

Project Manager

Capri Holdings
  • Company Overview: Retail giant managing projects for luxury brands
  • Managing the project from India
  • Team working from different part of US, Europe and East Asia
  • Interacting with customer from different time zones
  • Handling Multiple vendors
  • Retail giant managing projects for luxury brands

Project Manager

SKF
  • Company Overview: Manufacturing company into automobile industry
  • Bottom line responsibility of managing project deliverables
  • People management and handling escalations
  • Project budget and Commercials
  • SOW creation and new Proposals
  • Reporting into Client’s Senior IT Manager and HP Directors
  • Weekly status meeting with client and report creations
  • Status updates from team leads
  • Manufacturing company into automobile industry

Integration Solution Architect

Walgreens Boots Alliance
  • Company Overview: US Pharmacy Giant merged with Boots UK
  • Mainframe Modernization project
  • Migrating Application from Legacy environment to Azure VMs
  • Participated in design Architecture of Target environment and planning of migrations
  • Rehosting Cobol code to Azure environments with DevOps
  • US Pharmacy Giant merged with Boots UK

Tech Lead

Kraft Foods
  • Company Overview: US based food company
  • Application support in Mainframe and handling the customer from US
  • Responsible for Mainframe migration on the application my teams was supporting
  • The Migration of mainframe code to Windows environment and was leading the Integration testing
  • US based food company

Putnam Investments
  • Company Overview: Global money management firm with 70 years of investment experience
  • Assign tasks to the team members
  • Monitor the progress of the tasks to ensure that the delivery is on time
  • Review work products of the team to ensure bug-free deliveries
  • Resolve the technical queries of team
  • Global money management firm with 70 years of investment experience

Wal-Mart
Bentonville
  • Responsibilities include Effort estimation
  • Project plan creation
  • Budgeting with business team
  • Conduct business Analysis and prepared BRD
  • Reporting into Client’s Senior IT Manager
  • Managing team comprising Infosys and customer resources
  • Interact with Client Manager and other stakeholders
  • Work with the testing teams for code drop planning, defects resolution, reviewing their plans; participate in the defect triage meetings

Education

B Tech -

Calicut University

Skills

  • Solution Architecture
  • POC preparation
  • Project Management
  • Costing & Budgeting
  • Project Scheduling
  • Business & IT Planning
  • Vendor Management
  • Risk Assessment
  • Team building & Mentoring
  • MS Project Plan
  • System Migration/Integration
  • Testing/QA/Rollout/Support

Certification

  • Microsoft Azure Fundamentals
  • AWS Cloud Practitioner
  • Salesforce Certified Administrator
  • ITIL V3 foundation
  • ITIL Intermediate
  • AI for Business Leader

Accomplishments

  • Led teams across different time zones, broad technical, financial and business disciplines.
  • Mitigated risk factors through careful analysis of project progress, financial and statistical data.
  • Honored with Best Project Manager Award in 2016 in recognition of outstanding project results for AHOLD Boston.

Projects

Zurich, Service Delivery Manager, Managing the infra projects on Vulnerability Patching on Applications servers. Responsibilities delivery and budgeting. AHOLD, Project Manager, Application support. Ticket request handling from customers. Incident management. Stabilizing the applications. Dr Reddy Labs (DRL), Key Account Management (KAM), Creation of BRD, User Stories, Use case and User Journey for the US market. Capri Holdings, Project Manager, Managing projects for luxury brands. SKF, Project Manager, Bottom line responsibility of managing project deliverables. Walgreens Boots Alliance, Integration Solution Architect, Mainframe Modernization project. Migrating Application from Legacy environment to Azure VMs. Kraft Foods, Tech Lead, Application support in Mainframe and handling the customer from US. Putnam Investments, Project Manager, Assign tasks to the team members; monitor the progress of the tasks. Wal-Mart, Project Manager, Responsibilities include Effort estimation, Project plan creation, Budgeting with business team.

Timeline

Service Delivery Manager

Zurich
04.2015 - Current

Project Manager

AHOLD

Key Account Management (KAM)

Dr Reddy Labs

Project Manager

Capri Holdings

Project Manager

SKF

Integration Solution Architect

Walgreens Boots Alliance

Tech Lead

Kraft Foods

Putnam Investments

Wal-Mart
  • Microsoft Azure Fundamentals
  • AWS Cloud Practitioner
  • Salesforce Certified Administrator
  • ITIL V3 foundation
  • ITIL Intermediate
  • AI for Business Leader

B Tech -

Calicut University
Deepak Jose Konkoth