Saket Agarwal
Program/Portfolio Manager
Crawley
Summary
SAFe and Azure certified Program/Portfolio Management expert with 11 years of experience. Specializing in IT and business alignment, I excel in directing data/cloud transformation projects. Proficient in migration and delivery planning, adept at managing risks, and exceeding stakeholder expectations. Skilled in enhancing vendor relationships, driving automation for increased efficiency in the cloud services domain
Overview
9
9
years of professional experience
5
5
Certifications
Work History
Program Manager/Portfolio Manager/Delivery Manager
Tata Consultancy Services
01.2018 - Current
- Successfully delivered three big cloud and data transformation programs, while achieving 100% Customer Satisfaction Index
- Spearheaded mid and large-scale projects from start till completion for a large UK based Airline
- Supervised a team of 50+ members, delivering programs of more than £3M Capex cost for 1 year
- Drove £50K+ savings annually and time saving of 36 person-hours monthly by leading innovation and process improvements initiatives within the team
- Established Project Manager (PM)/Business Analyst (BA) practice community of 10 members each, educating them by creating governance model and best practices for the community
- Been part of more than 10 big multi-million RFPs working with various alliances within the organisation
- Won multiple Best Team awards, innovation, and performance awards
BI & Data Team Lead
Tata Consultancy Services
01.2015 - 01.2018
- Employed Azure cloud services to provide innovative solutions to customer data and reporting needs
- Developed a driver-based planning framework for fast budgeting, accurate re-forecasting, and what-if scenarios
- Managed demand for data and BI reporting for various customer verticals
- Spearheaded three Lean Six Sigma projects and multiple offshore-onsite operated projects in close collaboration with both the teams
- Minimized turnaround time from 2 days to 3 hours by revamping Revenue Accounting month-end processing workflow.
- Improved skills of team members through training and coaching
Education
Bachelor’s in Technology - Computer Science & Engineering -
Gautam Buddha Technical University
Skills
Data Mining / WarehousingAzure Cloud TransformationAirline Management SystemsSolution ArchitectureEnterprise Cloud MigrationAzure Data FactoryBusiness Objects Data ServicesIBM Cognos TM1Oracle RDBMSAzure DevOpsJIRA/ConfluenceMicrosoft Office - Excel, PowerPoint, Visio, ProjectDatabricksPower BIPythonServiceNow
Projects
Engineering Transformation Program (July 2021 - Present) | Role: Program Manager
- Managed and strategized re-architecture and streamlining of customer’s existing engineering technology, processes, and data landscape through cloud transformation and innovation
Cargo System Transformation (Jan 2022 - Jan 2023) | Role: Program Manager
- Managed successful migration of cargo processes, interfaces and data platform from a legacy on-premises based solution to a SaaS product within the committed time. The program enabled digital capability and cargo sales distribution channels.
Revenue Management (RM) Systems Transformation (Sep 2020 - Sep 2021) | Role: Program Manager
- Managed transformation of customer's complete revenue management suite of applications from a legacy on-premises based solution to a future-ready cloud-based solution on budget and before time.
Operations Decision Support (ODS) (Dec 2019 - Aug 2020) | Role: Project Manager/Data SME
- Managed and developed ML based Cost Curves tool that enabled the operations team to make a better decision in the event of a disruption. This enabled business to take time critical key decision quickly backed up by data to provide optimal results
Corporate Recognition & BlueBiz (Dec 2018 - Sep 2019) | Role: Project Manager/Data SME
- Delivered data management capability through SaaS products for corporate customers into customer's CRM systems to be later used for data analytics and marketing.
Voice of Customer (Jun 2018 - Dec 2018) | Role: Project Manager/Data SME
- Managed implementation of customer data platform using Cloud technologies to identify unique customer records and create a data feed comprising of their flights and contact details so that they can be reached out for a post-flight survey.
Certification
SAFe Agilist certification, 2022-03-01
Timeline
SAFe Agilist certification, 2022-03-01
03-2022
Leadership: Transcend Program Management Certification, 2021-08-01
08-2021
Microsoft Certified Azure Fundamentals, 2021-01-01
01-2021
Professional Scrum Master (PSM) 1, 2020-12-01
12-2020
Program Manager/Portfolio Manager/Delivery Manager
Tata Consultancy Services
01.2018 - Current
IBM Cognos TM1 10.2 Certified Developer Certification, 2017-06-01
06-2017
BI & Data Team Lead
Tata Consultancy Services
01.2015 - 01.2018
Bachelor’s in Technology - Computer Science & Engineering -
Gautam Buddha Technical University