DEEPAK KEWAT
Kota
Summary
Dynamic professional with a proven track record at Airtel, excelling in strategic planning and cross-functional collaboration. Adept at enhancing operational efficiency and driving customer satisfaction through effective communication and problem-solving. Recognized for delivering timely results and fostering team leadership in fast-paced environments.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Airtel Xtreme fiber excutive
2025
Kota
07.2025 - Current
- Developed strategic plans to enhance operational efficiency and drive business growth.
- Collaborated with cross-functional teams to align objectives and improve project outcomes.
- Conducted market research to identify trends and inform decision-making processes.
Swiggy onboarding trenee
2024
Kota
07.2024 - 06.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Repido Rider's mangement maneger
2022
Kota
04.2022 - 06.2024
- Collaborated with team members to ensure smooth operational flow during peak hours.
- Maintained cleanliness and organization of delivery equipment and vehicle.
- Adhered to safety protocols while driving and handling food items.
- Assisted in training new riders on delivery procedures and best practices.
- Documented delivery issues and reported them to management for resolution.
- Delivered goods in a timely fashion according to customer specifications.
- Utilized navigation systems and other tools to efficiently route deliveries.
Education
Bachelor of Arts -
University of Kota
Kota 11.2019 - 11.2022
Skills
- Strategic planning
- Cross-functional collaboration
- Market research
- Operational efficiency
- Customer satisfaction
- Project management
- Team leadership
- Service improvement
- Training development
- Effective communication
- Problem solving
- Time management
- Task prioritization
- Safety compliance
Timeline
Airtel Xtreme fiber excutive
2025
07.2025 - Current
Swiggy onboarding trenee
2024
07.2024 - 06.2025
Repido Rider's mangement maneger
2022
04.2022 - 06.2024
Bachelor of Arts -
University of Kota
11.2019 - 11.2022