Deepak Kumar
Noida
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
8
8
years of professional experience
Work History
Showroom Manager
Ampere Electric Vehicle Pvt Ltd
Gautam BUddha Nagar
2022.08 - Current
- Maintained customer database and tracked sales trends.
- Developed store merchandising strategies to optimize product visibility and increase sales.
- Oversaw daily operations of showroom, including staff scheduling and inventory management.
- Provided exceptional customer service by responding to inquiries and resolving issues in a timely manner.
- Managed showroom budgeting and forecasting activities for optimal financial performance.
- Planned promotional events to attract new customers and boost revenue growth.
- Conducted regular staff meetings to discuss operational updates and improvements.
- Analyzed customer feedback surveys to identify areas of improvement within the store environment.
- Supported staff and mentored in selling techniques and methods, helping team to exceed sales goals.
- Developed and planned successful business initiatives to drive overall sales.
- Resolved customer inquiries and complaints requiring management-level escalation.
Store Manager
XIAOMI TECHNOLOGY INDIA PVT LTD
Noida (BHANGEL)
2020.09 - 2022.08
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Implemented efficient systems for tracking stock movement.
- Analyzed financial data to identify areas of improvement.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
- Assessed operational efficiency of the store's departments.
- Performed regular price checks to ensure competitive pricing.
- Managed daily banking activities such as deposits and withdrawals.
- Identified opportunities for cost savings through waste reduction initiatives.
- Prepared monthly reports on sales figures, expenses, profits.
- Developed relationships with suppliers to negotiate better prices.
- Updated POS system with new products and promotional offers.
- Trained and mentored associates to teach daily tasks and procedures.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Monitored employee performance and identified performance gaps for corrective action.
Head Cashier
CITYLIFE RETAIL
Noida (BHANGEL)
2018.02 - 2020.08
Assistance Head Cashier
Vishal Mega Mart
Noida
2016.03 - 2023.01
Education
Bachelor of Arts - History Owns
Bhupendra Narayan Mandal University
Bihar04.2017
Skills
- KPI Tracking
- Revenue Management
- Distribution Management
- Purchase Orders
- Interpersonal and Written Communication
- Corporate Standards
- Employee Scheduling
- Showroom Displays
- Event Planning
- Client Relationships
- Budget Management
- Customer Service
- Employee Development
- Brand Management
- Computer Skills
- MS Office
- Employee Coaching and Mentoring
- Negotiation
- Problem Resolution
Academic Qualification
- 10+2 from B.S.E.B (Sr, Sec School)
- 10th From B.S.E.B ( Sr,Sec School)
Languages
- Hindi
- English
Affiliations
- Recipient of the prestigious Best Performance Store Award
- Successfully negotiated a high-impact deal securing the delivery of 100 scooters through M&M Logistics, a key partner in Amazon Delivery. Simultaneously, spearheaded strategic initiatives resulting in three consecutive months as the top-performing store in North India, showcasing a proven track record of effective collaboration, business acumen, and consistent excellence in performance."
Personal Information
- Father's Name: Sh. Virendra Yadav
- Date of Birth: 06/06/97
- Nationality: Indian
- Marital Status: Unmarried
Timeline
Showroom Manager
Ampere Electric Vehicle Pvt Ltd
2022.08 - Current
Store Manager
XIAOMI TECHNOLOGY INDIA PVT LTD
2020.09 - 2022.08
Head Cashier
CITYLIFE RETAIL
2018.02 - 2020.08
Assistance Head Cashier
Vishal Mega Mart
2016.03 - 2023.01
Bachelor of Arts - History Owns
Bhupendra Narayan Mandal University
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