Deepak Mani

• Multi Product Sales Team (Region)
• Responsible for strategizing the marketing of various products through various channels including Digital Marketing channels among branches under control to ensure that the sales target and product related budgets are achieved by the region
• Responsible for overall monitoring and implementation of various campaigns relevant to sales and cross selling products conducted by the region
• Responsible for guiding the branches regarding the various types of products that can be marketed to customers based on the customer profile and requirements
• Expected to liaise with the chief manager sales for overall monitoring of the results achieved through various campaigns and decide on changes required to existing marketing strategies if required
• Responsible for liaising between the branch team and loan processing team for early resolution of issues pertaining to processing of loans
• Responsible for creating new product one-pagers and marketing tool kits by eliciting information regarding new product launches from stakeholders
• Responsible for presenting the new products launched to high value corporate clients through product presentation
• Responsible for consolidation and reporting of sales targets achieved and is the nodal person for communication between the region and administrative Office.
• Cross-trained existing employees to maximize team agility and performance.
• Maximized performance by monitoring daily activities and mentoring team members.

• Sanctions - Regional Asset and Credit Centre
• Responsible for scrutinizing loan applications received from branches for overall compliance of loan terms for sanction
• Responsible for ensuring all documentation is done in the correct order as prescribed in the Bank's norms before loan disbursement
• Responsible for adhering to timelines for quick and effective disposal of loan applications
• Processed loan applications and monitored progress from start to finish.
• Identified opportunities to cross-sell and upsell loan products to customers.

• Responsible for monitoring the overall asset and liability portfolio of the Branch
• Responsible for sourcing new business including new deposit, new loans and new cross selling business
• Responsible for reporting data of branch as required by the Regional Office in specified formats in specified periodicity
• Met deadlines by proactively managing individual and team tasks and streamlining processes.
• Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
• Maintained friendly and professional customer interactions.
• Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
• Resolved various issues impacting sales management and business operations.
• Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
• Award for third highest advance budget achievement during the FY 2018-19

• Learning the fundamentals of banking through bank training
• Deputation to various branches to learn different aspects of banking such as deposits, loans and various associated miscellaneous activities
• Familiarize working under the specific bank software under different conditions
• Understanding different roles and responsibilities of various personnel of Bank Branches and how to effectively delegate work to subordinates.

• Responsible for overall monitoring of Quality Assurance team including delegation of work to the team members, daily monitoring of work completed and analysis of daily report submitted for feedback
• Responsible for creating Business Requirement Documentation for projects while ensuring alignment to both development and quality assurance modules
• Responsible for overall design of test cases for team members to test analyzing the product requirements to meet the accepted level of performance of the app/website being designed
• Responsible for liaising with developers to ensure the defects reported by team are properly rectified
• Collaborated with product owners to stay current on intended functionality.
• Tailored testing procedures to obtain data most relevant to understanding underlying causes of production limitations.

• Participated in software development life cycle from requirements analysis through system implementation in various projects.
• Met with quality assurance, developers and project managers to assess scope and sequence of project.
• Directed team members to follow specific testing standards and guidelines as outlined in project requirements.
• Responsible for testing the different test cases and reporting the findings through defect tracking tools
• Ensured that defects are raised with the correct severity and priority so that tracking can be done appropriately
• Ensured that daily report as per project specified timelines is being completed and to ensure that overall list of test cases is run within the specified time limits of the client.
• Documented integration issues and vulnerabilities and outlined improvement recommendations.

First Class with distinction