UTSAV RAJ
ACQUISITION MANAGER
Kolkata
Summary
- Experienced Banker with over 9+ years of experience in Sales and Retail Field. Excellent reputation for resolving problems and improving customer satisfaction.
- Dedicated professional with history of meeting organizing goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
- Enthusiastic Retail Officer eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding and training in Retail Banking. Motivated to learn. Hardworking and passionate job seeker with strong organizational skills
Overview
9
9
years of professional experience
1
1
Language
Work History
Acquisition Manager - Retail
IDFC FIRST BANK LIMITED
Kolkata
08.2022 - 12.2024
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Maintained excellent attendance record, consistently arriving to work on time.
- Conducted research, gathered information from multiple sources and presented results.
- Onboarded new temps by entering employee information into systems.
- IDFC FIRST BANK LIMITED, KOLKATA, WEST BENGAL
- Relieved from IDFC FIRST BANK LTD. On 2024-12-07.
- PROMOTED TO MANAGER – CA ACQUISITION
- PROMOTED TO DEPUTY MANAGER - ACQUISITION
Assistant Manager
AXIS BANK LIMITED
Kolkata
12.2020 - 07.2022
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- AXIS BANK LIMITED, KOLKATA, WEST BENGAL
- PROMOTED TO ASSISTANT MANAGER
Branch Officer
AXIS BANK LIMITED
Patna
09.2016 - 03.2017
- Forecasted trends and recommended improvements based on financial risk analyses.
- Supported employee professional development through coaching, feedback and monitoring to achieve results.
- Received superior customer service satisfaction scores for 3 consecutive quarters.
- Compiled database of loan applicants' credit histories, financial statements and other financial information.
- AXIS BANK LIMITED, PATNA, BIHAR
- PROMOTED TO BRANCH OFFICER
Business Development Executive
AXIS BANK LTD.
Patna
03.2016 - 09.2016
- Defined and integrated roles, responsibilities and processes for business team and data management organization.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
- Contributed to industry events and trade shows to showcase products and gather industry intelligence.
- AXIS BANK LTD., PATNA, BIHAR
Education
MBA - FINANCE & HR @ 81%
SWAMI VIVEKANANDA SUBHARTI UNIVERSITY
Meerut, India 04.2001 -
Bachelor of Commerce - Accounts and Auditing (Honours)
Magadh University
Patna, Bihar03-2015
Intermediate - Commerce
Ucchatar Madhyamik Siksha Mandal
Delhi, India03-2012
High School Diploma -
Sri Sai Public School
Hyderabad, India03-2009
Skills
Retail experience
Banking document preparation
Banking principles
Consumer banking specialist
Compliance, banking laws and regulations
Compliance, banking laws and regulations
Timeline
Acquisition Manager - Retail
IDFC FIRST BANK LIMITED
08.2022 - 12.2024
Assistant Manager
AXIS BANK LIMITED
12.2020 - 07.2022
Branch Officer
AXIS BANK LIMITED
09.2016 - 03.2017
Business Development Executive
AXIS BANK LTD.
03.2016 - 09.2016
MBA - FINANCE & HR @ 81%
SWAMI VIVEKANANDA SUBHARTI UNIVERSITY
04.2001 -
Intermediate - Commerce
Ucchatar Madhyamik Siksha Mandal
Bachelor of Commerce - Accounts and Auditing (Honours)
Magadh University
High School Diploma -
Sri Sai Public School