Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
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Deepak Mishra

Deepak Mishra

Mumbai

Summary

Results-driven management professional with nearly 10 years of cross-functional experience in Buying & Merchandising, Retail Management, Marketing Plan & Budgeting, MIS & Strategy Management, and Customer Service Management. Skilled in executing sales strategies to exceed targets and identifying untapped markets for business expansion. Strong planning, communication, interpersonal, presentation, and negotiation skills.

Overview

14
14
years of professional experience

Work History

Head of Staples, Reliance Premium grocery, Fresh Signature & Freshpik

Reliance Retail Ltd
04.2022 - Current

Sourcing Manager, Flours

Udaan
Mumbai
04.2021 - 04.2022

Category Manager- B&M Flours, Salt & Sugar (Deputy Manager) Omni Channel

MORE RETAIL LIMTED
Mumbai
06.2017 - 09.2020
  • Buying & Merchandising of Flours, Salt & Sugar with an estimated business of over Rs.220 Cr across 600+ network of Super & Hyper format Stores Pan India
  • Responsible for Sales, Margin, TCI (RGM) & Effective pricing policy to maximize profitability
  • Planning of In store Promotional activity and Print Ad campaigns for Staples & ensuring effectiveness of the campaign along with higher return
  • Developing Strategies to meet the needs of the shoppers through Effective Ranging, Relevant Promotions, Competitive Pricing, Shopper centric Plano grams
  • Negotiating TOT with the vendor partners and ensuring the continuation and enhancements of services
  • Vendor Management & developing effective supplier relationships in line with the prescribed code of conduct
  • Managing Pricing, Forecasting monthly sales, profitability & identifying new business opportunities
  • Utilizing Customer loyalty data, AC Nielsen and other data sources to identify customer and market trends and developing customer specific recommendations
  • Communicating the category strategy to the regional teams and ensuring implementation and compliance
  • Managing Store assortment, display & product Planogram, responsible for slow movers, near Expiry, low shelf life products
  • ROS analysis to maintained sufficient MIN MAX with DOS in stores and DC's, Liquidations on nonmoving inventory or return to vendor negotiation with the Brand
  • Timely Out of stock reviews with replenishment team for maintained inventory hygiene

Customer Service Associate

TECH MAHINDRA BUSINESS SERVICES LIMITED
Kurla (W)
04.2011 - 04.2015
  • Handling Consumer Queries such as billing issue and Contractual agreement
  • Convincing consumers to stay with the current Network by offering best deals on a Mobile Phone Contract
  • Explaining Consumers about Various handsets available on 3UK Mobile Operator
  • Trained Batches for the Voice & accent Program of 3UK mobile process
  • Awarded the best Employee in the year 2013 & 2014

Education

PGPM -

IBS Mumbai Institute of Management

B.Sc. IT -

Mumbai University

Skills

  • Assortment Optimization Tool
  • Benchmarking tool
  • Microsoft Office
  • Advance Excel
  • V-Lookup
  • H- Lookup
  • Pivot tables
  • If conditions
  • Data Validation
  • Conditional formatting
  • Retek
  • Oracle
  • Navision
  • POS

Languages

  • English
  • Hindi
  • Marathi

Personal Information

  • Date of Birth: 11/07/88
  • Marital Status: Married

Timeline

Head of Staples, Reliance Premium grocery, Fresh Signature & Freshpik

Reliance Retail Ltd
04.2022 - Current

Sourcing Manager, Flours

Udaan
04.2021 - 04.2022

Category Manager- B&M Flours, Salt & Sugar (Deputy Manager) Omni Channel

MORE RETAIL LIMTED
06.2017 - 09.2020

Customer Service Associate

TECH MAHINDRA BUSINESS SERVICES LIMITED
04.2011 - 04.2015

PGPM -

IBS Mumbai Institute of Management

B.Sc. IT -

Mumbai University

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Deepak Mishra