Summary
Overview
Work History
Education
Skills
Languages
Awards
Projects
Software
Timeline
Generic
Deepak Morey

Deepak Morey

Information Developer
Bangalore,Karnataka

Summary

Highly efficient and experienced technical writer with a proven track record of 7 years in the field. Deeply knowledgeable in technical research and adept at updating records, excel at delivering information to diverse audiences. With an exceptional attention to detail and the ability to tailor content for various readers, consistently generated top-notch written materials that fulfill the requirements of both technical and non-technical stakeholders.

Overview

12
12
years of professional experience
6
6
years of post-secondary education

Work History

Information Developer

Trellix India
10.2021 - Current
  • Managed multiple projects simultaneously while maintaining strict adherence to deadlines and quality standards.
  • Ensured consistency in terminology and style across all documentation, resulting in professional and cohesive end product.
  • Assisted in training of new team members on company-specific tools, processes, and best practices.
  • Implemented standardized documentation template, resulting in increased efficiency and consistency across all information products.
  • Collaborated with cross-functional teams for seamless integration of documentation into product releases.
  • Conducted thorough research on target users, tailoring content to meet their specific needs and preferences.
  • Worked closely with subject matter experts to gather vital information for inclusion in technical documents.

Technical Content Writer

SecurEyes Techno Services
6 2019 - 10.2021
  • Determined the needs of end-users of the product documentation
  • Studied product samples and interact with product managers
  • Organized and develop supporting documents such as Release Notes, Installation Guide, Update Guide, API Guide and Deployment Guide for assessment and regulatory products
  • Developed storyboards, speaker texts, and videos for video documentation
  • Used photographs, drawings, diagrams, and charts that increase users' understanding
  • Gathered usability feedback from customers, developers, and QA
  • Developed and maintain the documentation deliverables adhering to Microsoft style guides
  • Experienced with CMS and DITA-based XML authoring.

Technical Content Developer

RSA, Security Division of DELL EMC (Quess Corp)
05.2017 - 05.2019
  • Worked closely with the SMEs and POs to understand and deliver high-quality documentation suites for RSA security products
  • Worked on Agile methodology to track and provide sprint-wise feature documentation
  • Created video documentation
  • Solved JIRA logged tickets on documentation
  • Conducted peer reviews and proofread and provide review comments
  • Created mapping ids for context-sensitive help
  • Contributed and conduct knowledge sharing sessions within the team on the product modules.

Content Writer

PEPPER MEDIA. PVT. LTD
10.2016 - 05.2017
  • Tag and process television content
  • Add descriptions and titles
  • Categorize content in detail.

CSR Engineer

ENCORE HEAVY MACHINERY. PVT. LTD
03.2016 - 08.2016
  • Interface with service technicians and ensure the parts and accessories are met
  • Assist service technicians in determining parts & accessories requirements for individual jobs
  • Recommend related Parts and Accessories, which may be required for a job
  • Supply cost of parts information on repair orders
  • Update inventory control system and parts catalog.

PROCUREMENT EXECUTIVE

TRIDENT AUTOMOBILES PVT LTD
09.2012 - 05.2015
  • Generate enquire through various sources
  • Make sales calls to assigned customers or new potential leads
  • Fix up appointments with the customer to evaluate the car
  • Negotiate with the pricing according to the market and close the deal.

Education

Bachelor of Computer Applications -

Chandigarh University
07.2021 - 06.2024

Diploma in Mechatronics -

RJS Polytechnic, Bangalore
05.2008 - 05.2011

Skills

Content Strategy

Style Guide Creation

Indexing and Cross-Referencing

Localization and Translation

API documentation

XML Authoring

Time Management

Multitasking

Decision-Making

Attention to Detail

Goal Setting

Continuous Improvement

Languages

English
Hindi
Kannada
Marathi

Awards

  • Certified Advanced Technical Writer
  • Certified Camtasia Studio 9
  • Certified Automotive Skill Developer
  • National level business planning Award

Projects

  • Design of an Institutional Intelligent Chatbots Using Artificial Intelligence: This paper presents the design and implementation of an institutional intelligent chatbots aimed at enhancing the user experience and operational efficiency within educational institutions.
  • Traffic Priority for Ambulance: The importance of this project is to bring awareness & also suggest an advanced traffic system to be implemented, which in turn brings flexibility over the urgent barrier exclusive for ambulance transmitter will be installed in each ambulance which transmits signals when it is an emergency, parallel to which there will be another system installed at the receiving end. (i.e.: an additional instrument in the traffic signal), when the system in the ambulance transmits a signal from the transmitter it gets processed by a microcontroller which in turn triggers the traffic unit to go green signal giving way for the ambulance without a stumbling block.

Software

Oxygen XML editor

MadCap Flare

XMetaL XML editor

Paligo

SDL Tridon

Postman

Camtasia 9

MS Visio

JIRA and Confluence

Timeline

Information Developer

Trellix India
10.2021 - Current

Bachelor of Computer Applications -

Chandigarh University
07.2021 - 06.2024

Technical Content Developer

RSA, Security Division of DELL EMC (Quess Corp)
05.2017 - 05.2019

Content Writer

PEPPER MEDIA. PVT. LTD
10.2016 - 05.2017

CSR Engineer

ENCORE HEAVY MACHINERY. PVT. LTD
03.2016 - 08.2016

PROCUREMENT EXECUTIVE

TRIDENT AUTOMOBILES PVT LTD
09.2012 - 05.2015

Diploma in Mechatronics -

RJS Polytechnic, Bangalore
05.2008 - 05.2011

Technical Content Writer

SecurEyes Techno Services
6 2019 - 10.2021
Deepak MoreyInformation Developer