Deepak Negi
Business Analyst
Agra
Summary
To secure opportunities, where I can best utilize my skills while making a significant contribution in achieving organizational goals.
During past few yeas I have learn entrepreneur skills, Leadership and Personal development. I worked with a Direct Selling Company where I learn advance sales skills. More than one years of experience in service industry with skills in reservation, ticketing, booking, client servicing (International and National clients). worked with Galileo Service Centre as Helpdesk Executive, Handled different client like Carlson Wagonlit, HRG SITA, American Express and their query’s related to Galileo GDS and also handled travel agents based in north, east and central India. Queries are regarding Air booking and ticket issuance, reissues and refunds. Hotel bookings and Car rental bookings. At American Express I was doing User Acceptance testing and business Analysis of American express technology (GDS and Scripts)
Overview
1
1
year of professional experience
Work History
DIRECT SELLING COMPANY
- Helping People to get into their best shape by guiding them for their FITNESS
- Maintain monthly Sales track of products
- Encouraging downlines to generate business
- Organize business development meetings and trainings.
Counsellor
INTERGLOBE TECHNOLOGY QUOTIENT PVT LTD. (Galileo)
- Provide Galileo related support to Travel Agent and also provide solution after sales
- To be a single point interface between travel agents and Galileo for effective troubleshooting
- Co-ordinate with various vendors including International and Domestic airlines, hotel chains, car rental companies for problem resolution
- Solving Reissue, Refund cases and fare related queries
- Looking after outstation problems at the Service center for North and providing solutions for the same
- Liaison with Galileo International for solution which are not locally available
- Provide support on the entire range of Galileo’s product line to customers.
Assistant Team Leader
GATEWAY BPO PVT LTD.
- Working on well known software Hitchhiker for loading fares and making Routing and conditions on it
- The project involves quality analysis of data entry of airfares into Hitchhiker databases via a dedicated Internet line
- Quality Check and Testing of airline faresheet, routing, ticket condition and rule as per airline deal-sheet
- Making Marines Fare, Rule, routing & ticket and fare-sheet as per clients (airline) instruction
- Loading the fares in the system as per Airfares sheet in the airlines Terminology
- Check and Making all possible routing for different destinations as per airline contract for different client
- (Major Clients: More than 150 airlines apart this IATA, E-BOOKERS, LAST MINUTE.COM)
Fares Co-ordinator
CARLSON WAGONLIT TRAVELS PVT LTD.
- Handling very prestigious project on Smart Fares solution of Carlson Wagonlit Travel
- Also handling GAILILEO Agency Private Fares projects and AMADEUS Nego Fares projects
- The project involves quality analysis of data entry of airfares into smart fares databases via a dedicated Internet line
- Loading the fares in the system as per Airfares sheet in the airlines Terminology
- Check and proofing of the airfares sheets and activating them on the website
- Checking the Mark-up and Discounts levels and all related information’s, which require for loading in the system.
Business Analyst
AMERICAN EXPRESS TRAVEL
09.2010
- User Acceptance testing and business Analysis
- Improvements, identification, map out and document of travel business processes (including information on process flow/detail, resources engaged, and effort to gain ratios)
- Identify opportunities of improvement in business functionality and/or efficiency via existing, enhanced or new systems
- Develop promising ideas and opportunities for improvement into prospective projects
- Develop Scope, Business Requirements, for assigned projects Co-ordination between different departments for solutions for various situations that arise in business as usual environment.
Data Processing Agent
Makemytrip.com
03.2003 - 10.2003
- The responsibilities of Data Processing Agent are: Maintaining database of Makemytrip.com website
- Loading the fares of all major Airlines to/from US destinations to/from India
- Making all possible routing for travel ex USA or ex India by using Amadeus
- Quality check for avoid any wrong booking.
Education
Skills
Self motivated and hard working
Personal Information
- Father's Name: Capt. Dilwan Singh Negi
- Date of Birth: 08/09/83
Languages
Hindi and English
Extracurricular Activities
Marathon Runner (TATA Mumbai Full Marathon, Vedanta Delhi Half Marathon, NEB Sports New Delhi Full Marathon, Satara Hills Half Marathon) Represented School Hockey team as captain in Inter Zonal tournaments from 2000-2002 Participate in various sports competitions at school levels Participate at Zonal level (Hockey Tournament) An active member of National Cadet Core Obtain NCC “A” Certificate in 1999
Timeline
Business Analyst
AMERICAN EXPRESS TRAVEL
09.2010
Data Processing Agent
Makemytrip.com
03.2003 - 10.2003
DIRECT SELLING COMPANY
Counsellor
INTERGLOBE TECHNOLOGY QUOTIENT PVT LTD. (Galileo)
Assistant Team Leader
GATEWAY BPO PVT LTD.
Fares Co-ordinator
CARLSON WAGONLIT TRAVELS PVT LTD.
Similar Profiles
Tiang Chuan JienTiang Chuan Jien
Salesperson at QNET:Wellness and Lifestyle Direct Selling CompanySalesperson at QNET:Wellness and Lifestyle Direct Selling Company
Gurpreet KaurGurpreet Kaur
Senior HR Manager at Saksham India Direct Selling Private LimitedSenior HR Manager at Saksham India Direct Selling Private Limited
LOUIE BRIONES BERNALLOUIE BRIONES BERNAL
Happy Customer Retention(Credit & Collection) at Personal Collection Direct Selling IncHappy Customer Retention(Credit & Collection) at Personal Collection Direct Selling Inc
Akansha ShuklaAkansha Shukla
Educational Counselor at Kendriya Vidyalaya No 2 AgraEducational Counselor at Kendriya Vidyalaya No 2 Agra
Aditi MudgalAditi Mudgal
Faculty Teacher at Drashti AcademyFaculty Teacher at Drashti Academy