Deepak Nithyanandam

Project Summary: Create a white-label version of existing wallet app and incorporate additional corporate features.

• Led testing teams to ensure quality of banking software solutions.
• Designed test packs to ensure comprehensive testing coverage across all sprints.
• Executed end-to-end validation of CCWL application across Android/iOS platforms and merchant portal.
• Led defect triage meetings with business and development teams to ensure timely fixes.
• Coordinated with developers for issue resolution and product improvements.
• Documented quality defects related to usability and functionality, improving alignment between requirements and development.

Project Summary: Product Testing specific to IDC (Core) & Lending stream of Intellect eMach, prioritized for the OTP bank.

• Analyzed functional requirements and conducted end-to-end validations for lending module.
• Executed product testing specific to IDC (core) and lending stream for OTP Bank.
• Guided team in adhering to test execution processes.
• Created and published daily status reports; led status calls to align with project schedules.

Project Summary: DIB Core Banking Transformation Program focused on making the transformation from Legacy Core Oracle Flexcube to Temenos T24 Transact system.

• Executed scenarios in Surround Platform systems interfacing with Core (T24).
• Verified platform functionality and transaction postings in core system.
• Execute Business User journeys for platforms such as AMS, BPM, Matrix, HRMS, FTS.

Project summary: Provide testing support to Citi Digital platforms (Citibank Online & Mobile) for onboarding and authentication functionalities.

• Verified authentication and transmission features for NTB & ETB to enhance customer onboarding and retention.
• Perform User Acceptance Testing and Cross-browser testing.
• Executed test cases in ALM, logged defects, and participated in defect triage to address issues efficiently; conducted regression and retesting of fixed defects.

Project summary: Provided E2E support and maintenance to monitor behavior and performance of 50+ production applications.

• Performed functional, regression, and system integration testing for web applications.
• Analyzed business requirements and application behavior, conducted feasibility studies, and prepared test scenarios and test cases.
• Work with development team for defect analysis and fix.
• Enabled one-click operation for simultaneous execution of 53 applications at different schedules without manual intervention.

Project Summary: The Home Depot, a US based store issues and manages co-branded credit card to retail customers; provides backend support to the onshore collectors to recover unpaid past dues on credit cards.

• Set up customers on the Forbearance program.
• Periodic monitoring of the accounts and related maintenance.
• Led operations team, minimizing escalations and ensuring project adherence to quality standards.
• Integral part of the testing team for newly migrated applications (UCD - Universal Collections Desktop and GPU - Global Payment Utility), identifying defects and recommending enhancements.
• Conducted extensive functional testing for Forbearance programs (UPP/Paydown/Settlement) to ensure compliance and functionality.