Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Additional Information
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Interests
Timeline
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Deepak Poddar

Deepak Poddar

IT Hardware Sales And Business Development Professional
Mumbai,MH

Summary

Experienced Account Manager with over 7 years of experience in IT Hardware International Sales Industry and 5 years experience in Technical support positions . Excellent reputation for resolving problems and improving customer satisfaction.

Having worked in different markets like Europe, Asia and Africa and successfully demonstrated customer relationship. Self motivated and accustomed to remote working has been key aspects of sales experience.

Looking for a challenging Sales and account management role with Manufactures who are looking to expand market servicing or IT resellers / Distributors where I can add experience and develop business across various geographies.

Overview

4
4
Languages
1
1
Certification
3
3
years of post-secondary education
14
14
years of professional experience

Work History

Senior Sales Account Manager

1Connect Ltd
Manchester
06.2019 - Current
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Proposal Bids and Getting deals registered with Manufacturers like Cisco, Juniper, Fortinet, Ubiquiti, HPE.
  • Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
  • Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
  • Identified opportunities for growth within EMEA territory and collaborated with sales teams to reach sales goal.
  • Increased sales volume by expanding product line to end users , resellers and IT integrators.
  • Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
  • Produced contracts, reports, letters, and proposals for clients.
  • Developed international business relationships to drive business units abroad.
  • Conducted research to target, engage and partner with suppliers, negotiating beneficial, cost-saving deals.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Resolved customer issues quickly and managed over 30 accounts to increase sales and meet quotas.

Senior Account Manager

Square 1 Products Ltd
Manchester
04.2014 - Current
  • Made 50 plus cold calls per day resulting in client base growth.
  • Managed Africa broker sales of various IT & Networking requirements of customers.
  • Worked with Europe, Middle East and Africa based customers extensively and managed over 30 SMB and 8 large accounts.
  • Closed business deals with partner businesses to increase company profits.
  • Provided extensive support in sales, technical and business areas to key accounts.
  • Serviced existing accounts on regular basis to maximize revenue.
  • Used professional networking tools and research to produce more fresh leads and maintained solid conversion rate.
  • Performed cold-calling and follow-ups with leads to secure new revenue.
  • Networked at events and by phone to expand business profits and revenues.
  • Collaborated with customers to learn business operations and capitalize on upselling and cross-selling opportunities.

IT Manager

Sartene Network Solutions Pvt.Ltd
Mumbai, Maharashtra
06.2010 - 12.2013
  • Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
  • Conducted company-wide technology instruction, onboarding and education.
  • Maintained camera and physical security systems.
  • Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
  • Coordinated ongoing technical training and personal development classes for staff members.
  • Managed network and system performance, conducting troubleshooting, security patching and maintenance.
  • Supported phone, photocopier, fax machine and other physical equipment.
  • Installed and managed audiovisual equipment.
  • Oversaw IT department operations and training.
  • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.

Senior System Administrator

Kasyap Iserve
Mumbai, Maharashtra
10.2008 - 06.2010
  • Conducted testing and troubleshooting for various software remotely and onsite for 20 server sets to maintain operational readiness.
  • Spearheaded inventory control measures to replenish and maintain IT equipment, supplies, tools and replacement parts.
  • Oversaw IT activities to maintain operations by maintaining laptops, tablets and PDAs for 250 users.
  • Configured, tested and maintained Cisco, Juniper, Allied Telesis, Cyberoam network equipment to achieve continuous uptime.
  • Completed reports detailing network and systems performance, costs and downtime issues.
  • Performed network security design and integration duties.
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Designed and evaluated WAN and LAN connectivity technologies.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.

Education

High School Diploma -

St. Augustine High School
Mumbai

Bachelors of Commerce - Commerce And Accounts

Bhartiya Shiksha Parishad
Mumbai
06.2005 - 06.2008

Skills

Sales processes

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Certification

Fortinet NSE 1 to 3 Certified

Work Availability

monday
tuesday
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friday
saturday
sunday
morning
afternoon
evening
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Additional Information

  • Ability to work remotely and be a team player.
  • Cisco product knowledge and experience of using configuration tool for product estimates and deal registration.
  • Juniper product knowledge with configuration tool experience and ability to provide deal registrations and solution selling.
  • Fortinet product knowledge of full range of hardware and different service add ons and deal registration process.
  • Ubiquiti product sales knowledge.
  • Fully aware of refresh , broker and retail market products with supplier knowledge and ability to sell various brands of IT hardware and advising customers with different options in pricing, condition , product range and availability.
  • HP Enterprise and Consumer products knowledge. Complete understanding of Servers and spares parts.
  • Other Products worked on are Startech , Fibre optic cables & SFP modules, Audio video vendors like Epson, Viewsonic, Jabra. Power backup products like APC, Vertiv, Borri UPS , Eaton.
  • Complete understanding of IT Infrastructure products and ability to quickly learn new product ranges, studying datasheets and open to training and learning.

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Interests

Sports

Technology

Timeline

Fortinet NSE 1 to 3 Certified

12-2020

Senior Sales Account Manager

1Connect Ltd
06.2019 - Current

Senior Account Manager

Square 1 Products Ltd
04.2014 - Current

IT Manager

Sartene Network Solutions Pvt.Ltd
06.2010 - 12.2013

Senior System Administrator

Kasyap Iserve
10.2008 - 06.2010

Bachelors of Commerce - Commerce And Accounts

Bhartiya Shiksha Parishad
06.2005 - 06.2008

High School Diploma -

St. Augustine High School
Deepak PoddarIT Hardware Sales And Business Development Professional