DEEPAK PRASAD E
Summary
Dynamic Operations Manager with proven expertise at Wipro InfoTech GSMC, excelling in project management and data visualization. Spearheaded server management for Adani Enterprise Ltd, enhancing operational efficiency. Adept in Power BI and Tableau, delivering impactful insights while fostering teamwork and effective communication across departments.
Overview
8
8
years of professional experience
Work History
Operations Manager
Wipro InfoTech GSMC
08.2023 - 04.2024
- Worked in database operations management for AEL (Adani Enterprise Ltd) as a server management operations lead.
- Taken care of three business units (New Cement, Green PVC, and Adani Digital Labs).
- Commissioning and decommissioning of VM servers (Windows and Linux).
- Coordinated with BigFix, CrowdStrike, SIEM, monitoring, PAM, domain, VA, backup, and CMDB teams for the commissioning and decommissioning of servers.
- Delegated work to staff, setting priorities and goals.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Prepared staff work schedules and assigned team members to specific duties.
- Developed and implemented operational procedures to ensure quality standards are met.
Data Analyst
Wipro InfoTech GSMC
Mysore
10.2016 - 08.2023
- Served as MIS executive, data analyst, and financial administrator for Lenovo India Pvt Ltd.
- Acquire data from primary or secondary data sources, and maintain databases/data systems.
- Designing and creating interactive dashboards, reports, and matrices in Power BI and Tableau.
- Providing consulting to business users and implementing the business demands in Power BI and Tableau.
- Experience in data modeling in Power BI by developing data modules, creating relationships between common columns of multiple tables from various databases, as well as non-database sources.
- Interpret statistical tendencies from extensive data.
- Preparing Pay for Performance data for team performance.
- Making performance reports of field engineers and coordinators on a monthly basis.
- Preparing stack ranking data of partners on a monthly basis.
- Preparing Business Review data for monthly and quarterly reports as per management requirements.
- Generated daily reports to enhance comprehension for smooth operations.
- Examined daily reports to identify operational shortcomings and KPI parameters.
- Applying B&P on the performance of the partner.
- Implemented new CRM system, consistently meeting customer service standards.
Education
Bachelor of Science - Industrial Engineering
PES COLLEGE OF ENGINEERING
Mandya10-2015
Skills
- Project Management
- Data Visualization and Presentations
- Teamwork
- Time Management
- Leadership
- Effective communication
- Critical Thinking
- Public Relations
- Business Intelligence Tools: Power BI
- DAX
- SSAS Tabular
- Power Query
- SSRS
- Tableau
- Data Manipulation: Excel (Advanced)
Languages
- English, Fluent
- Hindi, Fluent
- Kannada, Fluent
- French, Fluent
- German, Basics
- Spanish, Intermediate
Carrier Highlights
- Designed and built statistical analytics on large data using pivot table and pivot charts.
- Successfully interpreted data to identify key metrics and draw conclusions.
- Proposed solutions to improve project efficiency leading to swift operation.
- Worked closely with Operations team to identify customer needs and demands to achieve the targets.
- Identify, analyze and interpret trends or patterns in complex datasets.
- Filter and clean data by reviewing computer reports and performance indicators and correct code problems.
- Work with management to prioritize business and information needs.
- Locate and define new process.
- Worked with Automation team to create reports which are required on daily basis which increased efficiency and time saving with error reduction.
- Developed multiple robust data models, reducing data redundancy.
- Converted traditional report solutions into Power BI report solutions, spiking efficiency.
- Conducted data validation, which helped improve the accuracy of data analysis.
Personal Information
- Passport Number: R1224789
- Date of Birth: 09/30/93
- Nationality: Indian
- Marital Status: Single
- Visa Status: Full working
Languages
English
First Language
Hindi
Upper Intermediate (B2)
B2
Timeline
Operations Manager
Wipro InfoTech GSMC
08.2023 - 04.2024
Data Analyst
Wipro InfoTech GSMC
10.2016 - 08.2023
Bachelor of Science - Industrial Engineering
PES COLLEGE OF ENGINEERING
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