Deepak Rajendran
Bengaluru
Summary
Technical Architect with extensive experience in Siebel applications and requirement gathering. Proven track record in leading cross-functional teams and driving enhancements, particularly in the telecom, loyalty, and service sectors. Passionate about delivering innovative solutions that exceed client expectations.
Overview
17
17
years of professional experience
Work History
Lead Consultant
Wipro
07.2021 - Current
- Worked on enhancements, new requirements, and production support
- Client: Henry Schein
- Vertical/Module: Siebel Field Service.
- Project Type: Enhancements and Production Support.
Technical Architect
Cognizant
01.2020 - 07.2021
- Led the transition team from the incumbent vendor.
- Primary contact for Siebel applications
- Client: Bayer.
- Vertical/Module: LS / Siebel Pharma
- Project Type: Application Support, Upgrade
Technical Architect
Cognizant
04.2019 - 12.2019
- Worked on minor enhancements
- Client: American Airlines – Sales Link
- Vertical/Module: Travel / Siebel Service.
- Project Type: Enhancements
Technical Architect
Cognizant
08.2014 - 04.2019
- Support Team Lead is deeply involved in the resolution of bugs and provides data fixes.
- Part of Upgrades: 1) 8.1 to Ip14 & 2) Ip14 to Ip19
- Led technical discussions to align stakeholders on project requirements.
- Client: American Airlines - Ventana
- Vertical/Module: Travel / Siebel Loyalty
- Project Type: Enhancements, Upgrade, Support
Team Lead
Accenture
06.2012 - 07.2014
- Product Team Lead – managed the product catalog.
- Involved in requirement gathering, solution design, and development of requirements
- Led cross-functional teams to drive project execution and efficiency in RODOD architecture.
- Client: France Telecom – COME (Fr)
- Vertical/Module: Telecom / Siebel Order Mgmt
- Project Type: Greenfield Development
Team Lead
Accenture
08.2011 - 05.2012
- Worked on minor and major enhancements
- Client: ANZ Australia
- Vertical/Module: Finance / Siebel Finance
- Project Type: Enhancements
Team Lead
Accenture
04.2010 - 07.2011
- Worked on change requests
- Solution design for custom communication module
- Client: Vodafone Italy
- Vertical/Module: Telecom / Siebel Order Mgmt
- Project Type: Greenfield Development
System Engineer
Infosys
09.2009 - 03.2010
- Config Developer, Admin.
- Client: Nissan Europe
- Vertical/Module: Automotive / Siebel Automotive
- Project Type: Enhancements
System Engineer
Infosys
06.2009 - 08.2009
- Config Developer
- Client: Telstra
- Vertical/Module: Telecom / Siebel Order Mgmt
- Project Type: Enhancements
System Engineer
Infosys
06.2008 - 06.2009
- Config Developer
- Client: British Telecom - Wizard
- Vertical/Module: Telecom / Siebel Order Mgmt
- Project Type: Enhancements
Education
Bachelor of Engineering - Electronics And Communications Engineering
Sri Ram Engineering College
Chennai01.2007
XII - Chennai
Union Christian Matric Hr Sec School
Chennai01.2003
X - Chennai
Union Christian Matric Hr Sec School
Chennai01.2001
Skills
- Requirement gathering
- Technical architecture
- Siebel Config
- Siebel Products
- Siebel Loyalty
- Siebel Integrations
- Oracle SQL
- MS SQL
- Microsoft Office
- Rally
- JIRA
Technical Summary
Siebel, Siebel 7.8, Siebel 8.1, Ip19, Oracle SQL, MS SQL, Windows, Unix, Microsoft Office, Rally, HpQC, JIRA
Timeline
Lead Consultant
Wipro
07.2021 - Current
Technical Architect
Cognizant
01.2020 - 07.2021
Technical Architect
Cognizant
04.2019 - 12.2019
Technical Architect
Cognizant
08.2014 - 04.2019
Team Lead
Accenture
06.2012 - 07.2014
Team Lead
Accenture
08.2011 - 05.2012
Team Lead
Accenture
04.2010 - 07.2011
System Engineer
Infosys
09.2009 - 03.2010
System Engineer
Infosys
06.2009 - 08.2009
System Engineer
Infosys
06.2008 - 06.2009
Bachelor of Engineering - Electronics And Communications Engineering
Sri Ram Engineering College
XII - Chennai
Union Christian Matric Hr Sec School
X - Chennai
Union Christian Matric Hr Sec School
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